Experience

Hilton Salt Lake City Center

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Nov 2022 - Present

  -Groups of (75-1,200) rooms on peak -Corporate & Entertainment market -Groups of (75-1,200) rooms on peak -Corporate & Entertainment market



Fairmont Chicago, Millennium Park

• United States
• Hospitality
• 1 - 100 Employee

• Group Sales Manager

  • Nov 2021 - Nov 2022

  -Groups of (7-65) rooms on peak -Entertainment and Sports verticals -Leisure, Tour and Incentives -Groups of (7-65) rooms on peak -Entertainment and Sports verticals -Leisure, Tour and Incentives


The West Hollywood EDITION
• United States
• Travel Arrangements
• 1 - 100 Employee
• Group & BT Sales Manager

  • Jul 2021 - Nov 2021


Waldorf Astoria Beverly Hills

• United States
• Hospitality
• 100 - 200 Employee

• Leisure Sales Manager- West Coast Luxury Consortia

  • Nov 2019 - Jul 2021

  Leisure Sales Manager. Markets include West Coast US, West Coast Canada, Latin America, Europe, and Africa Responsibly represent the hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors. Travel and engage in sales activities outside of the hotel to… Show more Leisure Sales Manager. Markets include West Coast US, West Coast Canada, Latin America, Europe, and Africa Responsibly represent the hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors. Travel and engage in sales activities outside of the hotel to meet with and entertain customers and prospective customers, participate in tradeshows, and industry and community events to promote facilities, to make proposals, maintain contacts, and to close deals.

• Group Sales Manager, Entertainment and Sports

  • Dec 2018 - Nov 2019

  Write proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space and rate availability for group accommodations (10+guest rooms on peak within the entertainment and sports industry market). Develop and quote prices for same. Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g. tentative review, lost business review, group-pick up, etc. Conduct site inspections and property tours with potential… Show more Write proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space and rate availability for group accommodations (10+guest rooms on peak within the entertainment and sports industry market). Develop and quote prices for same. Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g. tentative review, lost business review, group-pick up, etc. Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.



Hiltons at McCormick Place

• United States
• Hospitality
• 1 - 100 Employee

• Opening Events and Catering Manager-Complex

  • Jul 2018 - Dec 2018

  • Assisted with opening the first tri-brand Hilton Hotel in the United States • Responsible for all meeting sales, small group sales, and service of all groups that come through all three hotels • Created all meeting SOP’s for sales turnovers, group services, and group accounting procedures • Responsible for creating the Banquets, Catering, and AV department: ordering equipment, creating menus and pricing, inventory, setup, and making all items accessible in Delphi • Trained… Show more • Assisted with opening the first tri-brand Hilton Hotel in the United States • Responsible for all meeting sales, small group sales, and service of all groups that come through all three hotels • Created all meeting SOP’s for sales turnovers, group services, and group accounting procedures • Responsible for creating the Banquets, Catering, and AV department: ordering equipment, creating menus and pricing, inventory, setup, and making all items accessible in Delphi • Trained conference service team and banquet staff on how to setup meeting space and service standards Show less • Assisted with opening the first tri-brand Hilton Hotel in the United States • Responsible for all meeting sales, small group sales, and service of all groups that come through all three hotels • Created all meeting SOP’s for sales turnovers, group services, and group accounting procedures • Responsible for creating the Banquets, Catering, and AV department: ordering equipment, creating menus and pricing, inventory, setup, and making all items accessible in Delphi • Trained… Show more • Assisted with opening the first tri-brand Hilton Hotel in the United States • Responsible for all meeting sales, small group sales, and service of all groups that come through all three hotels • Created all meeting SOP’s for sales turnovers, group services, and group accounting procedures • Responsible for creating the Banquets, Catering, and AV department: ordering equipment, creating menus and pricing, inventory, setup, and making all items accessible in Delphi • Trained conference service team and banquet staff on how to setup meeting space and service standards Show less



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Catering Sales Manager

  • May 2015 - Jul 2018

  • Manage pricing of the property, ensure proper payments for services rendered, and execute sales and marketing plans to enhance revenue • Create catering contracts as well as negotiate the terms and conditions of the contracts • Responsible for accuracy and distribution of daily banquet event orders and group resumes • Develop and maintain client relationships with existing and new clients by generating new business leads while servicing existing contracts • Work directly with… Show more • Manage pricing of the property, ensure proper payments for services rendered, and execute sales and marketing plans to enhance revenue • Create catering contracts as well as negotiate the terms and conditions of the contracts • Responsible for accuracy and distribution of daily banquet event orders and group resumes • Develop and maintain client relationships with existing and new clients by generating new business leads while servicing existing contracts • Work directly with clients for menu planning, floor plan, room set up, timelines, rental orders, décor, cost and billing details and any other requirements pertinent to their event • Coordinate rooming assignments between the clients and reservations • Daily analysis of room rates, forecasts, and availability Show less • Manage pricing of the property, ensure proper payments for services rendered, and execute sales and marketing plans to enhance revenue • Create catering contracts as well as negotiate the terms and conditions of the contracts • Responsible for accuracy and distribution of daily banquet event orders and group resumes • Develop and maintain client relationships with existing and new clients by generating new business leads while servicing existing contracts • Work directly with… Show more • Manage pricing of the property, ensure proper payments for services rendered, and execute sales and marketing plans to enhance revenue • Create catering contracts as well as negotiate the terms and conditions of the contracts • Responsible for accuracy and distribution of daily banquet event orders and group resumes • Develop and maintain client relationships with existing and new clients by generating new business leads while servicing existing contracts • Work directly with clients for menu planning, floor plan, room set up, timelines, rental orders, décor, cost and billing details and any other requirements pertinent to their event • Coordinate rooming assignments between the clients and reservations • Daily analysis of room rates, forecasts, and availability Show less



The Beverly Hilton

• United States
• Hospitality
• 100 - 200 Employee

• Guest Services

  • Jun 2014 - May 2015

  - Handle guest check in and checkouts professionally in a welcoming and individualized manner - Clearly communicate with all hotel departments in order to receive the most effective results in a timely manner - Maintain the hotel’s high standard of service and hospitality - Handle guest check in and checkouts professionally in a welcoming and individualized manner - Clearly communicate with all hotel departments in order to receive the most effective results in a timely manner - Maintain the hotel’s high standard of service and hospitality



Hotel Shangri-La

• United States
• Hospitality
• 700 & Above Employee

• Guest Services

  • Jun 2013 - Jun 2014

  - Created and managed new marketing accounts via social media outlets - Registered guests, greeted every visitor, logged requests, and issued room keys - Fostered strong working relationships with all hotel departments - Created and managed new marketing accounts via social media outlets - Registered guests, greeted every visitor, logged requests, and issued room keys - Fostered strong working relationships with all hotel departments