Mark Ferguson
Human Resources Generalist/Recruiter/Trainer at InterCare Community Health Network- Claim this Profile
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Bio
Experience
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InterCare Community Health Network
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Human Resources Generalist/Recruiter/Trainer
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Nov 2015 - Present
Bangor, Michigan • Develop and implement training programs for executives, management, employees and new-hires • Recruitment, offers, wage comparisons, hiring, retention; coaching, counselling; documentation • Handbook, policies and procedures updates • Employee Recognition and Engagement Committees; Community Give-Back, surveys, site visits • Create/Facilitate monthly General Orientation Sessions and Presentations; 30, 60, 90 Day follow-ups • On-line “Net Learning” Administrator; Employee… Show more • Develop and implement training programs for executives, management, employees and new-hires • Recruitment, offers, wage comparisons, hiring, retention; coaching, counselling; documentation • Handbook, policies and procedures updates • Employee Recognition and Engagement Committees; Community Give-Back, surveys, site visits • Create/Facilitate monthly General Orientation Sessions and Presentations; 30, 60, 90 Day follow-ups • On-line “Net Learning” Administrator; Employee Certification and Annual Competency Programs • Supervise Student Externships; placements and training programs Show less
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Macy's
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United States
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Retail
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700 & Above Employee
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Group Manager
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Mar 2008 - Oct 2015
Battle Creek MI • General and HR Management of 60-80 employees in five key departments with $4.2 million volume. • Performance management and direction; coaching, benefits training and enrollment; mediation, labor relations, policy interpretation and enforcement; write/deliver reviews, award merit increases; documentation, corrective actions, performance plans, terminations, exit interviews; recruitment, retention, orientation, training and development • Managed schedules, payroll, Workers Comp, FMLA… Show more • General and HR Management of 60-80 employees in five key departments with $4.2 million volume. • Performance management and direction; coaching, benefits training and enrollment; mediation, labor relations, policy interpretation and enforcement; write/deliver reviews, award merit increases; documentation, corrective actions, performance plans, terminations, exit interviews; recruitment, retention, orientation, training and development • Managed schedules, payroll, Workers Comp, FMLA, employee recognition and engagement, incentives; succession planning, retirement collaboration; event planning and execution; Community Give-Back Show less
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Customer Service and Human Resources Manager
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Aug 2004 - Nov 2008
Battle Creek MI • HR Management services including recruiting, interviewing and hiring; orientation, training and development; scheduling, coaching and counselling; delivering reviews and merit increases; termination and exit interviews; Workers Comp; FMLA • Developed, wrote and published the Corporate Handbook; updated policies and procedures • Managed Customer Services and Relations; event planning and execution
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Corporate Developer/Trainer
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Dec 2000 - Aug 2004
Dallas TX • Supervised new property openings including new hire orientation, training and development; policy and procedure interpretation and enforcement; associate events and recognition; community relations • Conducted training seminars at existing properties on updated policies and procedures
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Education
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Central Michigan University
BAA, Public Relations, Advertising, and Applied Communication