Mark Ferguson

Human Resources Generalist/Recruiter/Trainer at InterCare Community Health Network
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Contact Information
us****@****om
(386) 825-5501
Location
Kalamazoo, Michigan, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Human Resources Generalist/Recruiter/Trainer
      • Nov 2015 - Present

      Bangor, Michigan • Develop and implement training programs for executives, management, employees and new-hires • Recruitment, offers, wage comparisons, hiring, retention; coaching, counselling; documentation • Handbook, policies and procedures updates • Employee Recognition and Engagement Committees; Community Give-Back, surveys, site visits • Create/Facilitate monthly General Orientation Sessions and Presentations; 30, 60, 90 Day follow-ups • On-line “Net Learning” Administrator; Employee… Show more • Develop and implement training programs for executives, management, employees and new-hires • Recruitment, offers, wage comparisons, hiring, retention; coaching, counselling; documentation • Handbook, policies and procedures updates • Employee Recognition and Engagement Committees; Community Give-Back, surveys, site visits • Create/Facilitate monthly General Orientation Sessions and Presentations; 30, 60, 90 Day follow-ups • On-line “Net Learning” Administrator; Employee Certification and Annual Competency Programs • Supervise Student Externships; placements and training programs Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Group Manager
      • Mar 2008 - Oct 2015

      Battle Creek MI • General and HR Management of 60-80 employees in five key departments with $4.2 million volume. • Performance management and direction; coaching, benefits training and enrollment; mediation, labor relations, policy interpretation and enforcement; write/deliver reviews, award merit increases; documentation, corrective actions, performance plans, terminations, exit interviews; recruitment, retention, orientation, training and development • Managed schedules, payroll, Workers Comp, FMLA… Show more • General and HR Management of 60-80 employees in five key departments with $4.2 million volume. • Performance management and direction; coaching, benefits training and enrollment; mediation, labor relations, policy interpretation and enforcement; write/deliver reviews, award merit increases; documentation, corrective actions, performance plans, terminations, exit interviews; recruitment, retention, orientation, training and development • Managed schedules, payroll, Workers Comp, FMLA, employee recognition and engagement, incentives; succession planning, retirement collaboration; event planning and execution; Community Give-Back Show less

    • Customer Service and Human Resources Manager
      • Aug 2004 - Nov 2008

      Battle Creek MI • HR Management services including recruiting, interviewing and hiring; orientation, training and development; scheduling, coaching and counselling; delivering reviews and merit increases; termination and exit interviews; Workers Comp; FMLA • Developed, wrote and published the Corporate Handbook; updated policies and procedures • Managed Customer Services and Relations; event planning and execution

    • Corporate Developer/Trainer
      • Dec 2000 - Aug 2004

      Dallas TX • Supervised new property openings including new hire orientation, training and development; policy and procedure interpretation and enforcement; associate events and recognition; community relations • Conducted training seminars at existing properties on updated policies and procedures

Education

  • Central Michigan University
    BAA, Public Relations, Advertising, and Applied Communication

Community

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