Mark Ferguson
Security Operations Manager at REDCON SOLUTIONS GROUP- Claim this Profile
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Bio
Experience
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REDCON SOLUTIONS GROUP
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United States
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Security and Investigations
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1 - 100 Employee
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Security Operations Manager
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Oct 2022 - Present
Oversee teams of site supervisors and armed/ unarmed security officers. Managed scheduling and performance evaluations. Assist in personnel recruiting to ensure full staffing levels on assigned accounts. Oversee teams of site supervisors and armed/ unarmed security officers. Managed scheduling and performance evaluations. Assist in personnel recruiting to ensure full staffing levels on assigned accounts.
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GardaWorld
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Canada
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Security and Investigations
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700 & Above Employee
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Security Operations Manager
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May 2021 - Oct 2022
Liaison between the organization and the customers and ensures that the customer service is of the highest standards. Identified, developed, implemented, and maintained security protocols for the organization. Reviewed financial reports and conducted audits. Assisted HR department regarding compliances and licensures. Liaison between the organization and the customers and ensures that the customer service is of the highest standards. Identified, developed, implemented, and maintained security protocols for the organization. Reviewed financial reports and conducted audits. Assisted HR department regarding compliances and licensures.
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Critical Intervention Services
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United States
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Public Safety
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1 - 100 Employee
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Armed Security Guard Supervisor
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Sep 2019 - May 2021
Responded quickly to incidents and assessed active situations for security concerns. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Answered alarms, investigated disturbances and contacted law enforcement personnel to escalated crises. Patrolled internal building spaces and facility grounds to identify and deter threats to assets. Responded quickly to incidents and assessed active situations for security concerns. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Answered alarms, investigated disturbances and contacted law enforcement personnel to escalated crises. Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
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Florida Forest Service
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United States
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Public Safety
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200 - 300 Employee
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Wildland Firefighter / Training Officer
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Mar 2000 - Feb 2006
Protect life and lands from wildfires while promoting fire safety. Train new recruits. FEMA and US Forest Service Training Officer. Heavy equipment operator. Helicopter crew member during active wildfires. Protect life and lands from wildfires while promoting fire safety. Train new recruits. FEMA and US Forest Service Training Officer. Heavy equipment operator. Helicopter crew member during active wildfires.
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