Mark Farrow
Senior Technician /Security Lead at Ontech Systems, Inc.- Claim this Profile
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Bio
Experience
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Ontech Systems, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Technician /Security Lead
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Oct 2019 - Present
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President
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Jan 2015 - Present
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Chortek LLP
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Accounting
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1 - 100 Employee
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Technology Consultant
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Feb 2013 - Oct 2019
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FIS
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United States
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Information Technology & Services
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700 & Above Employee
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Technical Support Representative Senior
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Oct 2005 - Feb 2013
Routinely troubleshoot end user issues, encompassing hardware and software, at the desktop level. Coordinate with other teams in the IT scope of the company to both troubleshoot and resolve global issues, as well as maintenance and improvement of systems. Routinely troubleshoot end user issues, encompassing hardware and software, at the desktop level. Coordinate with other teams in the IT scope of the company to both troubleshoot and resolve global issues, as well as maintenance and improvement of systems.
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Systems Administrator
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2002 - 2005
Provided company with a complete solution for I.T. Area. Maintained network, servers, workstations, backup solutions, remote users, firewall/security, Exchange solution, SalesLogix CRM/SQL database, as well as supporting 300+ users of company's custom inspection software. Provided company with a complete solution for I.T. Area. Maintained network, servers, workstations, backup solutions, remote users, firewall/security, Exchange solution, SalesLogix CRM/SQL database, as well as supporting 300+ users of company's custom inspection software.
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Consultant
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Jun 1998 - Oct 2002
Provided full Information Technology solutions and support for a wide range of clients from 1 user home offices, to 300+ user, multi-site companies. Provided full Information Technology solutions and support for a wide range of clients from 1 user home offices, to 300+ user, multi-site companies.
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Corporate/Educational Sales Representative
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1997 - 1998
Responsible for Corporate clients sales, as well as Government and Educational client sales of hardware and software.
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Front End Manager
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1995 - 1997
Managed 40+ employees at the store's Point of Sale. Managed the Customer Service Desk for returns and Customer issues. Responsible for store safe and processing of deposits and cash on hand on daily basis.
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Education
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DeVry University-Wisconsin
Business - Technical Management -
Waukesha County Technical College
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St. John's University
Liberal Arts - English, English -
St. Mary's of Elm Grove