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5.0

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Jerry Comtois

Mark is the consummate sales professional. He solves problems and provides solutions to customer needs. Mark excels in organic sales growth by searching out and penetrating undiscovered customers.

Thomas Della Piazza

I had the pleasure of working with Mark on a few complicated projects involving our conveyor system and our storage racks while I was a manager at Suburban Wholesale Florist & Supply. I dealt with many salespeople there, but I must say that none of them came close to satisfying our needs like Mark did. His attention to detail, creativity, take charge attitude, and passion for solving our problems were outstanding. He is a true professional in every sense of the word.

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Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Sales Engineer
      • Jun 2016 - Present

      Solutions driven and relationship building sales to existing clients and new prospects of commercial and industrial Air Filtration/HVAC products and services in the New York City and New Jersey areas. Solutions driven and relationship building sales to existing clients and new prospects of commercial and industrial Air Filtration/HVAC products and services in the New York City and New Jersey areas.

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Account Manager (Sales to New & Existing Clients)
      • Sep 2015 - Mar 2016

      (RIF due to merger) Provides engineered specialty mechanical, repair, energy, and environmental services to the nuclear, utility, chemical, governmental, and general industrial/commercial marketplace. Responsible for generating new business as well as expanding sales for existing customers. > Expanded new customer sales from dormant New England region by 35% from previous year. > Achieved 94% of quota since October. > Drove service of plant outage work to nuclear and power generation plants which had not been previously established.

    • Furniture and Home Furnishings Manufacturing
    • Business Development Manager
      • May 2014 - Aug 2015

      Provides management auditing, certification, and training services of business/industry-specific standards (i.e. ISO 9001) for manufacturing and service-related organizations. Responsible for generating new business as well as expanding sales for existing customers in the Northeast Region, with an emphasis to expand our presence in the New England area. > 44% increase of new customer sales over previous year in targeted New England region via expanding consultant relationships and industry association meetings. > Initiated sector-focused marketing ideas and strategies to VP of Marketing involving targeted e-newsletters, membership in relevant industry associations, industry trade shows/seminars, and advertising in specific publications. > Implemented a campaign to upgrade customers in relevant sectors (i.e., metal fabrication) to more profitable aerospace standards, resulting in new-found additional sales of nearly $100, 000 over a 6 month period.

    • United States
    • Construction
    • 1 - 100 Employee
    • Team Leader and Northeast Regional Sales Manager
      • May 1999 - May 2014

      SGS SYSTEMS & SERVICES CERTIFICATION; Rutherford, NJ. (Jan 2005 - May 2014)Provides management auditing, certification, and training services of business/industry-specific standards (i.e. ISO 9001) for manufacturing and service-related organizations.> Achieved year to date quota of 109 % through May, with 64% of sales from new customers. > Responsible for on-boarding, training, and mentoring, for new regional sales managers, as well as oversight of the team for pricing, marketing efforts, commissions, and liaison with operations, customer care, technical, Sr management and global SGS contacts.> Drove the bundling of training courses and certification to acquire new customers> Maintained customer retention and solidified relationships by proactive marketing of training for major ISO 9001 revision.

    • Northeast Region Sales & Inside Sales Mgr
      • Mar 2011 - Jun 2013

      > Promoted in March 2011 to manage a team of 6 inside salespeople. Also maintained sales responsibilities for the region, and maintained 111 % of quota, with 76% of sales from new customers.> Responsible for the hiring, on-boarding, mentoring, training, daily activities, and evaluations of the inside sales team.> While managing the inside sales team, two where promoted to outside (regional) sales positions, and another two were promoted to global key account managers.

    • US and International Sales Representative
      • May 1999 - Jan 2005

      Provides global product/performance testing and inspection services to manufacturers of industrial and consumer products, as well as services to large retail companies.Responsible for generating new business as well as expanding sales for existing customers in the Eastern US & Globally.> Averaged 130% of quota. > Implemented marketing efforts to increase customer awareness of all testing capabilities which increased sales for about a 1 ½ year period by approximately 20%> Increased sales by initiating specific campaigns to target selected industries for testing (EX: Impact testing of playground surfacing, and targeting airplane manufactures/suppliers for flammability testing).> Initiated process to improve current but ineffective forms, and communication between client’s samples/info and lab tests, resulting in significantly less customer complaints and helped to decrease accounts receivables by approximately 25%.> Elected to the Motivational Committee, and participated bi-monthly to help create ideas, incentives, and activities.> Managed one Inside Sales/Sales Assistant and one Administrative Assistant.> Volunteered to help re-design the U.S. Testing website. Enthusiastically embraced this and created much text and format of the website’s content. Leads for all sectors went from an average of 7 per week to 13 per week. 

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Northeast Region Sales Manager
      • Jan 2005 - Mar 2011

      > Averaged 120% of quota. Consistently maintained top - or near top - of highest percent of sales derived from “new” customers. > Spearheaded sales, marketing, and implementation of a new wood & paper environmental certification program (Chain of Custody, for LEED certification). Group sales went from approximately $150,000 to $1.8 million by the next year. > Invited to be a presenter at 4 conferences on Chain of Custody certification, and participated in 3 magazine articles; Print Professional, Printing News, and In-Plant Graphics. > Created guidance documents for prospects & customers to assist in certification timeline and preparation which received positive customer feedback and helped to increase closing ratio. > Supervised one Inside Sales Representative.

    • Construction
    • 1 - 100 Employee
    • Sales Representative
      • Jun 1997 - Apr 1999

      Provides specialized concrete engineering and contracting services, as well as parts and equipment, to the construction industry. (No longer in business). Responsible for generating new business as well as expanding sales for existing customers in the NYC - Long Island Region > Averaged 110 % of budget overall. > Penetrated institutional sector and increased new sector business by 56% between September ’98 – April ‘99 > Implemented a marketing strategy targeted to NYC building owners that resulted in sales that where never seen in this sector. > Initiated a concept which involved minimizing parts that wore out. This resulted in cost savings, and added approximately 4 % to profitability.

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Sales Representative
      • May 1996 - Jun 1997

      Manufacturers and distributors of specialty steel framing, support, and material handling systems, as well as grating and safety systems for industrial, commercial, institutional, construction, and municipal applications. > Responsible for generating new business as well as expanding sales for existing customers in the North Jersey-NYC Region. > Averaged 104% of quota, with nearly 70% coming from new customers. > Penetrated untapped power generation markets in NYC / North Jersey area. Expanded new business there by almost 60%. > Drove campaign to attend specialized seminars & trade shows for municipal markets. Resulted in municipal sales being increased by approximately 35%.

    • Sr Technical Sales Representative
      • Jul 1991 - May 1996

      Provides engineered specialty mechanical, repair, energy, and environmental services to organizations in the nuclear, utility, chemical, governmental, and general industrial/commercial industries. NJ/Hudson Valley/NYC/LI/Eastern PA territory. > Responsible for generating new business as well as expanding sales for existing customers. > Averaged 145% of budget overall. > Initiated & implemented a sales and service call process for client information and compliance requirements. This reduced client complaints, the branch’s operating cost (from non-revenue generating mobilizations) and reduced late accounts by 20 %. > Developed calculation documents that assisted clients in ROI by outlining a cost recovery schedule, addressing safety concerns, & equipment damage costs. Increased closing ratio by 28%. > Collaborated on an environmental analysis to support service/consulting contracts at chemical and pharmaceutical plants. This analysis included: impact of future regulations, safety policies, compliance with local, state, & federal regulations, public relations benefits, and reduction of emissions by as much as 35%.

Education

  • Kean University
    Bachelor of Science (BS), Business Administration and Management, General
  • Summit High School, Summit NJ

Community

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