Experience

Minster

• United Kingdom
• Wholesale Building Materials
• 100 - 200 Employee

• HGV Moffet Driver

  • Mar 2020 - Present

  My main duties are to drive an HGV Class 2 vehicle with a Moffett forklift truck and deliver insulation products to both private and business customers all over the North of England. I have to check the vehicles for defects before loading my own vehicle, securing my load and planning the safest and most time efficient route. I also have to phone customers and advise them of what time I will be arriving and to get information from them to help me plan where best to park. When I arrive on site, I complete a dynamic risk assessment to work out where is best to safely unload using my Moffett and where I can securely leave the products. I always find the best compromise between what the customer wants, and what is safe. This can sometimes cause an already stressed customer to vent their frustrations at me, but I always stay calm and do everything I can to meet the customers’ expectations while doing it safely. Show less



Indesit Company

• Manufacturing
• 700 & Above Employee

• HGV Delivery Driver

  • Jan 2020 - Mar 2020

  My job was to drive a HGV Class 2 and/or 7.5 tonne vehicle in a safe manner to both private and business customers and deliver a wide variety of white goods. I also have to phone customers and advise them of what time I will be arriving and get information from them to help me plan where best to park my vehicle and enter the premises. Once I have installed their product without damaging any of their property, I demonstrate how to use it in a way that each customer can understand. Key Accomplishments: • I have received a number of excellent customer survey scores • I have had no failed deliveries • I am a consistent top performer in the Safe and Green Driver Leader Board • I have quickly become a favoured driver by the drivers mates Show less



Clavering Stationers

• United Kingdom
• Retail Office Equipment

• Sales Delivery Driver

  • Jan 2019 - Jan 2020

  Working within a small delivery team and driving different vehicles to transport various products from basic stationary to office furniture from the warehouse to specified customer destinations, presenting bills & collecting payments. I was also tasked to liaise with new and current customers and offer further products and services. Key Responsibilities: • Planning routes to ensure safe and secure delivery of customer orders. • Arranging delivery times, presenting invoices, collecting payments and obtaining customer signatures on delivery documentation. • Verifying the contents for delivery against delivery papers • Delivering a friendly and professional service to customers Identify new leads and generate new business opportunities Show less



Arriva Group

• United Kingdom
• Truck Transportation
• 700 & Above Employee

• PCV Bus Driver

  • Feb 2017 - Jan 2019

  Keeping passenger safety and customer service at the forefront of my daily workload. Driving numerous different PCV vehicles in all weather conditions safely and within the laws of the road, while collecting cash and balancing the takings after every shift. Key Accomplishments: - Winning MVP Trainee Award - Receiving several excellent secret passenger reviews for customer service & driving - Deputising for Leading Drivers and Supervisors - Mentoring / training new drivers Show less



Avenue Pine

• Newcastle upon Tyne, United Kingdom

• Furniture Delivery Driver

  • Feb 1998 - Sep 2017

  My role was to deliver bespoke furniture for a local family business. I had to transport delicate goods safely and on time to customers homes. I also had to install the furniture in the customers room of choice, collect payments and deal with any issues. My role was to deliver bespoke furniture for a local family business. I had to transport delicate goods safely and on time to customers homes. I also had to install the furniture in the customers room of choice, collect payments and deal with any issues.



Mills

• Australia
• Retail
• 1 - 100 Employee

• Store Manager

  • Nov 2002 - Aug 2004



Royal Navy

• United Kingdom
• Armed Forces
• 700 & Above Employee

• Store Manager / Canteen Manager

  • Jan 2001 - Oct 2002