Mark Diaz

Chief Commercial Officer at Surgenex
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area
Languages
  • German Limited working proficiency

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Bio

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Experience

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Chief Commercial Officer
      • Mar 2023 - Present

      Surgenex®is an industry leading biotechnology firm focused on the development and commercialization of placental tissue and musculoskeletal based implants meeting stringent quality and safety standards. Surgenex®is an industry leading biotechnology firm focused on the development and commercialization of placental tissue and musculoskeletal based implants meeting stringent quality and safety standards.

    • United States
    • Insurance
    • 1 - 100 Employee
    • Chairman of Growth Committee
      • Nov 2020 - Mar 2023

      Providing guidance and management recommendations for all departments to navigate the high growth of the company. Consultant to the C-Suite, Executive Team and downstream advisor for managing growth challenges, including value stream mapping, organizational structure, redundancy avoidance, technology enhancements and more to plan and execute future state needs. Providing guidance and management recommendations for all departments to navigate the high growth of the company. Consultant to the C-Suite, Executive Team and downstream advisor for managing growth challenges, including value stream mapping, organizational structure, redundancy avoidance, technology enhancements and more to plan and execute future state needs.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Senior Vice President, Vendor Management
      • Dec 2020 - Jun 2022

      Hired to help build out multiple departments for my 3rd fast growing company. • Played key leadership role in building: Call Center, Strategic Contracting, Vendor Management, Salesforce.com departments. • In close coordination with the CEO, built a lab network to support COVID-19 testing for entertainment (NBC, CBS, Disney), food industry (Tyson Foods), governments (NOAA, State of Florida, State of Texas), casinos, Koch Industries, Kaiser Permanente and other clients. • Identified… Show more Hired to help build out multiple departments for my 3rd fast growing company. • Played key leadership role in building: Call Center, Strategic Contracting, Vendor Management, Salesforce.com departments. • In close coordination with the CEO, built a lab network to support COVID-19 testing for entertainment (NBC, CBS, Disney), food industry (Tyson Foods), governments (NOAA, State of Florida, State of Texas), casinos, Koch Industries, Kaiser Permanente and other clients. • Identified and contracted with multiple clinical staffing vendors for onsite clinical oversight for testing around the country. • Led expansion of Salesforce.com to be the platform of truth for use across multiple departments. RFPIO, CPQ, Pardot • Built a team of Strategic Contract Managers accelerating contracting for speed to market. • Built a call center team from 3 to >60 in ~4 weeks. • Worked with multiple consulting groups (Deloitte, Convergence, MOFI) to develop robust processes to handle year-over-year growth of >100%, with growth >500% CY2019 – CY2021. • Developed Quarterly Business Reviews with vendors to align key performance indicators and service levels. • Lead in renegotiating vendor contracts and vendor pricing to improve margins across all product lines resulting in >$10M in savings in one year.

    • Senior Vice President Supply Chain, Contracting and Salesforce.com
      • Sep 2020 - Dec 2020

      Responsible for expanding the BioIQ lab network to broaden the testing needs of contracted health plans. As new diagnostic labs are identified with new tests BioIQ brings online, contract with the health plans, employers and labs for an integrated, seamless end-to-end solution.

    • Senior Vice President Business Operations
      • Apr 2020 - Sep 2020

      BioIQ is a healthcare engagement and quality care gap closure company that is redefining the way payers, employers and consumers navigate and connect with the U.S. healthcare system. BioIQ leverages consumer analytics, real-time omni-channel engagement strategies and an extensive ecosystem of healthcare partners to provide a comprehensive view of individuals throughout their health journey and engage them to make better decisions that lead to healthier outcomes.

    • United States
    • Medical Equipment Manufacturing
    • 500 - 600 Employee
    • Senior Vice President Commercial Operations
      • 2014 - Jan 2020

      In this role, I was charged with driving business development, product development, commercialization strategies, sales, and international distribution. Supervised team of 80 direct reports. I managed a $19M budget. I played a key role in building this company to #1 leading company in US skin substitute market space for wound care in 2015. ***Value Added*** ✔Generated 30% YOY growth, and built strong 75-member Commercial Operations team to support salesforce comprising 400 Account… Show more In this role, I was charged with driving business development, product development, commercialization strategies, sales, and international distribution. Supervised team of 80 direct reports. I managed a $19M budget. I played a key role in building this company to #1 leading company in US skin substitute market space for wound care in 2015. ***Value Added*** ✔Generated 30% YOY growth, and built strong 75-member Commercial Operations team to support salesforce comprising 400 Account Executives, 40 Regional Sales Directors, and 9 Area Vice Presidents. ✔Led implementation of Salesforce.com as platform, Corner Stone and Docebo as Learning Management Systems, Xactly as commissions platform, and AlignStar territory management system. ✔Oversaw IT team in developing new data warehouse, and worked with R&D and Marketing to analyze voice of customer info to inform decision-making on product development. ✔Served as Pricing Advisory Board Executive Member; set prices by product family, regionally, nationally, and globally. ✔Acted as Change Advisory Board Executive Member; prioritized changes in alignment with cost-avoidance strategies and regulatory compliance requirements.

    • Vice President, Sales Operations
      • 2012 - 2014

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Vice President, Account Management
      • May 2001 - May 2012

      During my tenure here, I devised and executed short- and long-term strategic plans to grow sales and revenue for client organizations such as Johnson & Johnson, Bayer, and other major OEM companies. I also developed global sales, upstream marketing, market-specific reimbursement strategies, and brand development vision. I drove P&L, product development, and international distribution. I also directed a team of geographically disbursed distributors. I collaborated with university technology… Show more During my tenure here, I devised and executed short- and long-term strategic plans to grow sales and revenue for client organizations such as Johnson & Johnson, Bayer, and other major OEM companies. I also developed global sales, upstream marketing, market-specific reimbursement strategies, and brand development vision. I drove P&L, product development, and international distribution. I also directed a team of geographically disbursed distributors. I collaborated with university technology offices to identify commercial applications for new medical technologies. I worked cross-functionally across Manufacturing, R&D, QA/RA, Warehouse, S&OP, Marketing, Planning. Show less During my tenure here, I devised and executed short- and long-term strategic plans to grow sales and revenue for client organizations such as Johnson & Johnson, Bayer, and other major OEM companies. I also developed global sales, upstream marketing, market-specific reimbursement strategies, and brand development vision. I drove P&L, product development, and international distribution. I also directed a team of geographically disbursed distributors. I collaborated with university technology… Show more During my tenure here, I devised and executed short- and long-term strategic plans to grow sales and revenue for client organizations such as Johnson & Johnson, Bayer, and other major OEM companies. I also developed global sales, upstream marketing, market-specific reimbursement strategies, and brand development vision. I drove P&L, product development, and international distribution. I also directed a team of geographically disbursed distributors. I collaborated with university technology offices to identify commercial applications for new medical technologies. I worked cross-functionally across Manufacturing, R&D, QA/RA, Warehouse, S&OP, Marketing, Planning. Show less

    • Plastics Manufacturing
    • Director of Sales, N.A.
      • Jan 2000 - Jan 2001

      I was onboarded to direct all facets of North American sales operations targeting OEMs and plastics processors with e-procurement solutions connecting ERP to ERP systems. I translated marketing strategy into tactical action plans to maintain competitive market position and drive corporate sales and revenue growth. I was onboarded to direct all facets of North American sales operations targeting OEMs and plastics processors with e-procurement solutions connecting ERP to ERP systems. I translated marketing strategy into tactical action plans to maintain competitive market position and drive corporate sales and revenue growth.

Education

  • Schiller International University Heidelberg Campus
    Master of International Management, International Business
  • Florida State University
    Bachelor of Science - BS, International Relations and Affairs
  • Training
    Executive Management Training
  • Southern Polytechnic State University
    Six Sigma - Green Belt, Process

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