Mark Crosby

ITS Helpdesk coordinator at State University of New York College of Agriculture and Technology at Cobleskill
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Contact Information
us****@****om
(386) 825-5501
Location
Oneonta, New York, United States, US
Skills

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Bio

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Credentials

  • EAVA
    Extron Electronics
    Feb, 2017
    - Oct, 2024
  • CompTIA A+ ce
    CompTIA
    Aug, 2016
    - Oct, 2024

Experience

  • State University of New York College of Agriculture and Technology at Cobleskill
    • United States
    • Higher Education
    • 1 - 100 Employee
    • ITS Helpdesk coordinator
      • Jul 2017 - Present

    • Digital Media Specialist
      • Nov 2016 - Present

  • Oneonta City School District
    • Primary and Secondary Education
    • 1 - 100 Employee
    • IT Consultant
      • Feb 2016 - Sep 2016

      Maintaining all hardware and software in the city district. This included replacing and installing classroom technology, troubleshooting software and hardware, imaging of computers(win7/10), setting up Chromebooks, and working closely with a network admin to migrate/update servers and systems to Win 10 standards. Maintaining all hardware and software in the city district. This included replacing and installing classroom technology, troubleshooting software and hardware, imaging of computers(win7/10), setting up Chromebooks, and working closely with a network admin to migrate/update servers and systems to Win 10 standards.

  • SUNY Oneonta
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Technology Consultant
      • May 2009 - May 2016

      Helpdesk Consultant, Lead Print Consultant, Field Technician. Maintained all computer labs on the Suny Oneonta campus. I also aided students and teachers with their computer issues and printing. Helpdesk Consultant, Lead Print Consultant, Field Technician. Maintained all computer labs on the Suny Oneonta campus. I also aided students and teachers with their computer issues and printing.

Education

  • University of Massachusetts Lowell
    Master's degree, Information Technology
    2020 - 2022
  • State University of New York College at Oneonta
    Bachelor of Science (B.S.), Computer Science
    2009 - 2016
  • State University of New York College at Oneonta
    Bachelor of Arts (B.A), Computer Art
    2009 - 2016

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