Experience

House of Spices India

• United States
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Operations Manager

  • Oct 2022 - Present

  ● Led Hayward Operations in aggressive Inventory Reconciliation. ● Restored standards in Inventory Management including Cycle Counting, Put Aways, Returns Review and more. ● Rebuilt virtual database to support Inventory designations, receiving and picking processes. ● Sales from February and March are 23.4% improved compared to weeks in October and November. ● Responsible for Inventory Receiving, Picking, Staging, Dispatching and Loading Out and over the road operations and 20 person staff. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Station Operations Manager

  • May 2020 - Oct 2022

  • Launched DXC8 in San Jose, CA on Sept, 2020 and graduated Summa Cum Laude with highest performance for a launch site up to date. • Processing up to 49K in Peak 2021 w/ no rolled volume consistently. • Managed precision staffing that made DXC8 a TPH Leader in the area and region. Closely accounted for TPH gaps in cost bridges and continuously strive to raise the bar in TPH performance. Manage VET/VTO needs with careful review of our volume needs including evening prior to sort operations. • Developed team of 7 new Area Managers to launch DXC8 site. 5 of 7 Area Managers were external to Amazon with less than 4 months average experience going into DXC8 Launch. In the initial months leading up to and upon the site launch, we built a culture of learning for both leaders and associates. During this time, I helped to ready six leaders for advancement including one L3 to L4 promo, three L4 to L5 promos and two L5 to L6 promos. • Managed staff of up to 150 personnel. Show less



Aramark Refreshments

• Food and Beverage Services
• 700 & Above Employee

• General Manager

  • May 2017 - Dec 2019

  As the General Manager for Aramark Refreshments, San Francisco, I was responsible for office coffee service and distribution across the greater Bay Area. I have responsibility for the strategic direction of the market center and the P&L. During my tenure at Aramark, we've realized 5% top line improvement YOY and worked to re-establish a structure to systematically support our growth and a positive client experience for everyone. As the General Manager for Aramark Refreshments, San Francisco, I was responsible for office coffee service and distribution across the greater Bay Area. I have responsibility for the strategic direction of the market center and the P&L. During my tenure at Aramark, we've realized 5% top line improvement YOY and worked to re-establish a structure to systematically support our growth and a positive client experience for everyone.



AmeriGas

• United States
• Oil and Gas
• 700 & Above Employee

• District General Manager

  • Mar 2016 - Apr 2017

  Amerigas San Jose is the largest site in our area. We service the greater part of the Bay Area's propane needs. • Realized 20% Improvement in EBITDA YOY • Oversee strategic direction of Distribution in the SF Bay Area • Repair Distribution shortfalls and breakdowns • Restore customer rapport • Coach and Develop team of 30 including middle level management Amerigas San Jose is the largest site in our area. We service the greater part of the Bay Area's propane needs. • Realized 20% Improvement in EBITDA YOY • Oversee strategic direction of Distribution in the SF Bay Area • Repair Distribution shortfalls and breakdowns • Restore customer rapport • Coach and Develop team of 30 including middle level management



WM

• United States
• Environmental Services
• 700 & Above Employee

• Operations Manager

  • Jun 2012 - Mar 2016

  • Recruit and develop managers in training • Executed rollout of Onboard Computer Systems including field and back office support for 530 routes and 180 management and office personnel.• Rerouted 33K customers in OLSD across 3 commodities and 18 routes to align with changing capacities and operational strategy including route rebalancing and day-by-day rebalancing• Mapped and Sequenced 130+ residential routes serving 200K customers across the East Bay Area

• District Manager

  • Sep 2014 - Feb 2016

  • Responsible for $17M collection operation, 5 managers, 53 drivers, & more• Accountable to Solid Waste Authority (Government Organization)• Closed contract for Central Contra Costa County collections operations• Executed cart/container recovery project collecting and redistributing 125K residential carts and 600 commercial bins across Northern CA and NV

• Dispatch Manager

  • Sep 2011 - May 2012

  • Supervised 15 union dispatchers and union data entry personnel (Local 6, Clerical)• Self taught Power Script Language to automate dispatch protocols• Created PSL Suite to automatically address a multitude of dispatcher functions valued at over 22hrs/day. Suite addresses deficiencies to raise service standards and streamline and standardize communication• Elected to coach for onboard computer systems and to communicate change across the company• Supported Contract Compliance in representing our diversion rates from landfills across the California Bay market area• Initiated and launched Internship Program with Impact Academy Show less



WM

• United States
• Environmental Services
• 700 & Above Employee

• Route Manager

  • Mar 2010 - Feb 2011

  • Supervise 18 union drivers (Local 70, Teamsters) and generally manage routes • Realized management’s vision of the Route Manager Dispatch Packet (RMDP) – daily book of business• Revised closing protocols to prepare following day including the MPU Report, the Closing E-mail, the Ops Cases Report

• Operations Management Trainee

  • Mar 2010 - May 2010

  • Cross-trained between WMAC, Valley WM, and CMC



Radiant Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Internship Lead Generation

  • Sep 2009 - Dec 2009

  • Detail ERP features for CPG manufacturers, divided by role (web content). • Discuss current topics of interest in ERP to mature interest in potential buyers • Detail ERP features for CPG manufacturers, divided by role (web content). • Discuss current topics of interest in ERP to mature interest in potential buyers



Cox Media

• United States
• Advertising Services
• 700 & Above Employee

• Internship Sales Support

  • Sep 2009 - Dec 2009

  • Identify outstanding ratings and illustrate ratings differences w/ charts, graphs, and relative performance to sales teams • Identify outstanding ratings and illustrate ratings differences w/ charts, graphs, and relative performance to sales teams



Borders

• Retail
• 700 & Above Employee

• Operations Manager

  • Jan 2008 - Mar 2009

  • Supervise Sales Manager and Inventory Manager• Recruiting/Retention, Supervise and Train in-store Operations teams• Implement alphabetization tracking system to deliver precise measurable results on $1.3 Million annual inventory, 7 broad categories divided into over sixty sections, alphabetized individually • Reallocate sales floor space to create synergies between genres. Develop boutiques w/in store. Additional 20K of inventory made available to customers what was formerly unavailable w/out assistance from staff Show less

• Inventory Manager

  • Mar 2007 - Jan 2008

  • Supervise leadership team (2 Supervisors)• Manage Inbound and Outbound Inventory, Administer Cycle Counting• Optimize truck-to-floor process: Sped up inventory processing to 24 hours TTF from a 3-week backup. Turn around was unprecedented at district level. Warehouse receiving at 6 pallets weekly

• Interim General Manager

  • Dec 2006 - Feb 2007

  • Supervise leadership team (Inventory Manager, 5 supervisors) • Top performing store in December.

• Sales Manager

  • Apr 2006 - Dec 2006

  • Supervise 3 supervisors and sales team (20 personnel)• Promote and Monitor Sales, Forecasting, Develop personnel• Targeted Development plan of bench strength. Create and implement 6 month action plan to mature managerial talent• Retraining Initiative: Transform series of individual competencies into a development schedule legitimizing performance appraisal decisions, informing personnel, and equipping management with 360 degree snapshot of individuals’ talents



Denny's

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Manager

  • Aug 2004 - Jun 2005

  • Supervise staff of 20 personnel • Implement Stationing amongst servers organized server responsibilities. System accommodates as few as 3 servers and 30 tables to 10/50 • Ordering, Monitor and report details for fiscal week • Supervise staff of 20 personnel • Implement Stationing amongst servers organized server responsibilities. System accommodates as few as 3 servers and 30 tables to 10/50 • Ordering, Monitor and report details for fiscal week



Sam Goody Music & Video

• United States
• Entertainment
• 1 - 100 Employee

• Assistant Manager

  • Nov 2003 - Aug 2004

  Supervise Staff, Staffing, Prioritize and allocate Responsibilities Supervise Staff, Staffing, Prioritize and allocate Responsibilities