Experience

Mike's Bikes

• United States
• Retail
• 1 - 100 Employee

• Bicycle Sales

  • Jan 2023 - Present

  Parker, Colorado, United States



Citizens

• United States
• Banking
• 700 & Above Employee

• SQL Developer

  • Nov 2020 - Oct 2022

  Working remote as a SQL Developer for Citizens Bank, Providence RI. I'm a member of a talented team that supports Collections and Recovery.



Nordstrom Credit Services

• Data Analyst 3

  • Mar 1995 - Mar 2020

  Centennial, CO • SAS administrator responsible for oversite of system stability, daily monitoring of system usage and response, and maintaining system upgrades and annual licenses • Developed and maintained production jobs and acted as primary for on-call support • Investigated and analyzed credit processing errors providing Credit operations impacted accounts, applying corrections (financial and non-financial), and identifying root cause • Supported over 75 users from the Risk, Finance… Show more • SAS administrator responsible for oversite of system stability, daily monitoring of system usage and response, and maintaining system upgrades and annual licenses • Developed and maintained production jobs and acted as primary for on-call support • Investigated and analyzed credit processing errors providing Credit operations impacted accounts, applying corrections (financial and non-financial), and identifying root cause • Supported over 75 users from the Risk, Finance, Marketing, and operational departments with access rights and assisted in writing queries that improved business insight and department specific analytics • Served as content expert on SAS conversion to a new server resulting in a 50% increase in response time, designed folder security for PII and PCI data, prepared analysis on storage needs justifying increase in storage from 20Tb to 100Tb allowing users to retain large datasets for historical analysis, extensive UAT testing ensuring a seamless cutover. Show less