Experience

1Aviation Groundhandling Services, Corp.

• Philippines
• Airlines and Aviation
• 100 - 200 Employee

• Process and Procedures Specialist

  • Dec 2022 - Present



Universal Holidays, Inc. (UHI)

• Philippines
• Travel Arrangements
• 1 - 100 Employee

• Travel Account Executive

  • Feb 2019 - Aug 2020



Aviation Concepts Inc

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Business Support Officer / Crewing Logistics Officer

  • Feb 2013 - Jul 2018

  Servicing client is Jetstar Airways Pty. Ltd. and works as part of the Jetstar Operations Control Centre (JOCC). Generally provides support on various unit to ensure a successful flight operation. Has a broad-spectrum of expertise on the following but not limited to: Technical and Cabin crew management, Oversees ground handling services, Manages flight irregularities, Provides onset assistance, Administrative tasks, and first level support across all Jetstar Network through Navitaire Technologies such as Sky Speed, Sky Utilities, Sky Port and so on. Show less



HKT Teleservices (Formerly PCCW Teleservices)

• China
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Member Services Executive

  • Apr 2012 - Jan 2013

  Servicing client is Cathay Pacific Airways Ltd. undergone training in Hong Kong Cathay City, then based in PCCW Teleservices Inc. in Ortigas Centre, Pasig City, Philippines. Directly works under the premiere The Marco Polo Club Membership for frequent travelling guest of the said clientele. Accountable for Cathay Pacific Network from its hub Hong Kong across major continents. Provides exclusive assistance to its club members through general reservation utilizing their accrued mileages. Servicing client is Cathay Pacific Airways Ltd. undergone training in Hong Kong Cathay City, then based in PCCW Teleservices Inc. in Ortigas Centre, Pasig City, Philippines. Directly works under the premiere The Marco Polo Club Membership for frequent travelling guest of the said clientele. Accountable for Cathay Pacific Network from its hub Hong Kong across major continents. Provides exclusive assistance to its club members through general reservation utilizing their accrued mileages.



People Support Inc.

• Makati City, Metro Manila, Philippines

• Travel Specialist

  • Jan 2008 - Mar 2009

  Servicing client is ETIHAD Airways under the supervision of People Support Inc. Works with General Sales and Corporate Account of the Abu Dhabi's flag carrier. Provides pre and post travel assistance to its standard and corporate guests. Generally serves from the hub destination in Abu Dhabi across Europre, Middle East, Asia and the Pacific destinations. Servicing client is ETIHAD Airways under the supervision of People Support Inc. Works with General Sales and Corporate Account of the Abu Dhabi's flag carrier. Provides pre and post travel assistance to its standard and corporate guests. Generally serves from the hub destination in Abu Dhabi across Europre, Middle East, Asia and the Pacific destinations.



Advanced Contact Solutions, Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Airline Reservation Representative

  • Apr 2007 - Jan 2008

  Servicing client is US Airways under the supervision of Advanced Contact Solutions Inc. Works directly under the General Reservation Team. Manages customer flight records that encounter from basic to complex cases. Relatively support passengers travel within the North America, Canada and extended U.S. territories. Servicing client is US Airways under the supervision of Advanced Contact Solutions Inc. Works directly under the General Reservation Team. Manages customer flight records that encounter from basic to complex cases. Relatively support passengers travel within the North America, Canada and extended U.S. territories.