Experience

Vitronics Soltec

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sr. Technical Specialist

  • Dec 2003 - Present

  12/2003-10/ Present Sr. Technical Specialist, Vitronics - Soltec • Scheduling and supervision of the day to day operations of up to 10 field engineers in support of Selective Solder, Wave Solder and Forced Convection Reflow ovens. • Provide real time technical information in support of field operations in progress. • Provide a direct path to field service engineers (FSE’s) and customers for the escalation of unresolved field issues. • Interact with product management and engineering groups (US and EU) to bring resolution to open issues. Show less



Ultrasonic Systems

• Field Service Engineer

  • Apr 2003 - Dec 2003

  Field Service Engineer - Ultrasonic Systems, Inc. • Installation, modification, end user training and process development as applied to PLC controlled ultrasonic traversing spray fluxers as well as, multiple axis motion PLC controlled spray coating systems. Field Service Engineer - Ultrasonic Systems, Inc. • Installation, modification, end user training and process development as applied to PLC controlled ultrasonic traversing spray fluxers as well as, multiple axis motion PLC controlled spray coating systems.



ITW EAE

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Field Service Engineer

  • Oct 2000 - Jan 2003

  10/ 2000-1/2003 Field Service Engineer - Northeast Region, Speedline/Cookson Electronics • Installation, repair and calibration of Electrovert wave solder, smt reflow and cleaning products. • Process development, end user training, quotation and implementation of retrofits and service / PM contracts. • Strategic account management in the form of post installation follow up calls and, or onsite courtesy calls. • Based on follow up calls open issues would be coordinated from factory to implementation or resolved on site. Show less