Mark Chapman
Head of Customer Success - UK at EazyStock- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish Elementary proficiency
-
French Elementary proficiency
Topline Score
Bio
LinkedIn User
I worked with Mark within the Supply Chain team at Lidl from late 2016 until mid 2018. While in different teams, we worked very closely together on many facets of Lidl Supply Chain. Mark mentored & developed a brand new team of administrators and took them from Lidl newbies to accomplished & competent team members within this time. His previous Lidl experiences were pivotal to the successful opening of a new 44,000 SQM food retail distribution centre and the ongoing development of the team he left behind. Not only was working with Mark, in a professional capacity, seamless & rewarding, but socially he was so approachable, confident & so down to earth. Talking football & rugby on a Monday day was always enjoyable. He made the workplace a brighter & more dynamic environment with his larger than life personality. Sorely missed since leaving but thoroughly deserves this new challenge. Top bloke.
George Vizor
I would recommend Mark for any role, particularly as a manager of people. His training is always on point, clear, thorough and easy to understand, but he also cares a lot about the people he manages as well as the tasks that both he and his team need to complete. Mark’s door is always open for any issues and he will go to any required length to give a helping hand. Mark will always listen to any ideas presented to him, and will consider them carefully before deciding if these ideas can make an improvement to either a certain task or the business itself. But as well as considering ideas put to him, Mark always looks for ways to improve both a company and himself, and excels in thinking outside the box. He analyses things strategically and carefully and always has reason behind any ideas he may have. Mark is always professional in any form of communication as well as being easy to get on with and doesn’t struggle to build solid relationships with customers, clients or suppliers. He is very good at gaining people’s trust and will always put 100% in to getting a job done effectively.
LinkedIn User
I worked with Mark within the Supply Chain team at Lidl from late 2016 until mid 2018. While in different teams, we worked very closely together on many facets of Lidl Supply Chain. Mark mentored & developed a brand new team of administrators and took them from Lidl newbies to accomplished & competent team members within this time. His previous Lidl experiences were pivotal to the successful opening of a new 44,000 SQM food retail distribution centre and the ongoing development of the team he left behind. Not only was working with Mark, in a professional capacity, seamless & rewarding, but socially he was so approachable, confident & so down to earth. Talking football & rugby on a Monday day was always enjoyable. He made the workplace a brighter & more dynamic environment with his larger than life personality. Sorely missed since leaving but thoroughly deserves this new challenge. Top bloke.
George Vizor
I would recommend Mark for any role, particularly as a manager of people. His training is always on point, clear, thorough and easy to understand, but he also cares a lot about the people he manages as well as the tasks that both he and his team need to complete. Mark’s door is always open for any issues and he will go to any required length to give a helping hand. Mark will always listen to any ideas presented to him, and will consider them carefully before deciding if these ideas can make an improvement to either a certain task or the business itself. But as well as considering ideas put to him, Mark always looks for ways to improve both a company and himself, and excels in thinking outside the box. He analyses things strategically and carefully and always has reason behind any ideas he may have. Mark is always professional in any form of communication as well as being easy to get on with and doesn’t struggle to build solid relationships with customers, clients or suppliers. He is very good at gaining people’s trust and will always put 100% in to getting a job done effectively.
LinkedIn User
I worked with Mark within the Supply Chain team at Lidl from late 2016 until mid 2018. While in different teams, we worked very closely together on many facets of Lidl Supply Chain. Mark mentored & developed a brand new team of administrators and took them from Lidl newbies to accomplished & competent team members within this time. His previous Lidl experiences were pivotal to the successful opening of a new 44,000 SQM food retail distribution centre and the ongoing development of the team he left behind. Not only was working with Mark, in a professional capacity, seamless & rewarding, but socially he was so approachable, confident & so down to earth. Talking football & rugby on a Monday day was always enjoyable. He made the workplace a brighter & more dynamic environment with his larger than life personality. Sorely missed since leaving but thoroughly deserves this new challenge. Top bloke.
George Vizor
I would recommend Mark for any role, particularly as a manager of people. His training is always on point, clear, thorough and easy to understand, but he also cares a lot about the people he manages as well as the tasks that both he and his team need to complete. Mark’s door is always open for any issues and he will go to any required length to give a helping hand. Mark will always listen to any ideas presented to him, and will consider them carefully before deciding if these ideas can make an improvement to either a certain task or the business itself. But as well as considering ideas put to him, Mark always looks for ways to improve both a company and himself, and excels in thinking outside the box. He analyses things strategically and carefully and always has reason behind any ideas he may have. Mark is always professional in any form of communication as well as being easy to get on with and doesn’t struggle to build solid relationships with customers, clients or suppliers. He is very good at gaining people’s trust and will always put 100% in to getting a job done effectively.
LinkedIn User
I worked with Mark within the Supply Chain team at Lidl from late 2016 until mid 2018. While in different teams, we worked very closely together on many facets of Lidl Supply Chain. Mark mentored & developed a brand new team of administrators and took them from Lidl newbies to accomplished & competent team members within this time. His previous Lidl experiences were pivotal to the successful opening of a new 44,000 SQM food retail distribution centre and the ongoing development of the team he left behind. Not only was working with Mark, in a professional capacity, seamless & rewarding, but socially he was so approachable, confident & so down to earth. Talking football & rugby on a Monday day was always enjoyable. He made the workplace a brighter & more dynamic environment with his larger than life personality. Sorely missed since leaving but thoroughly deserves this new challenge. Top bloke.
George Vizor
I would recommend Mark for any role, particularly as a manager of people. His training is always on point, clear, thorough and easy to understand, but he also cares a lot about the people he manages as well as the tasks that both he and his team need to complete. Mark’s door is always open for any issues and he will go to any required length to give a helping hand. Mark will always listen to any ideas presented to him, and will consider them carefully before deciding if these ideas can make an improvement to either a certain task or the business itself. But as well as considering ideas put to him, Mark always looks for ways to improve both a company and himself, and excels in thinking outside the box. He analyses things strategically and carefully and always has reason behind any ideas he may have. Mark is always professional in any form of communication as well as being easy to get on with and doesn’t struggle to build solid relationships with customers, clients or suppliers. He is very good at gaining people’s trust and will always put 100% in to getting a job done effectively.
Experience
-
EazyStock
-
Sweden
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Head of Customer Success - UK
-
Jan 2023 - Present
Leading and developing a dedicated team of Customer Success Managers to maximise value & provide a best in classs service to our customers.Increasing awareness of inventory optimisation possibilities
-
-
Customer Success Regional Lead - UK&I, Middle East and Africa
-
Nov 2020 - Mar 2023
Managing a team of Customer Success Managers bringing the maximum value possible to our customers though our Inventory Optimisation Software
-
-
Customer Success Manager
-
Apr 2018 - Oct 2020
Software demonstrations, contract negotiation, solution integration and implementation, ongoing account management, ensuring maximum ROI for customer.
-
-
-
Lidl GB
-
United Kingdom
-
Retail
-
700 & Above Employee
-
Supply Chain Team Manager
-
Jan 2016 - Apr 2018
Head of team of 4 responsible for ordering, across several platforms and countries, allocation and analysis of every permanent line across all areas of the business.
-
-
Supply Chain Analyst
-
Aug 2013 - Jan 2016
In Charge of high turnover FMCG ordering from planning volumes to final store location of stock. Perform analysis on t/o, write offs and fulfilment.
-
-
Deputy Store Manager
-
Jan 2009 - Aug 2013
-
-
-
Hellmann Worldwide Logistics
-
Germany
-
Truck Transportation
-
700 & Above Employee
-
Account Manager
-
Sep 2007 - Dec 2008
-
-
-
Waitrose & Partners
-
United Kingdom
-
Retail
-
700 & Above Employee
-
Team Supervisor
-
Aug 2004 - Dec 2008
Part-time team Supervisor, Evenings & Weekends
-
-
Customer Assistant
-
Jul 2001 - Aug 2004
-
-
-
Ragtex UK Ltd
-
Leicester, United Kingdom
-
Trainee Accountant
-
Sep 2006 - Aug 2007
Trainee Management Accountant Trainee Management Accountant
-
-
Education
-
2003 - 2006
De Montfort University
Bachelor of Arts (BA Hons), Accounting and Finance -
2001 - 2003
Wyggeston & Queen Elizabeth I College
A-Levels, Maths, Economics, Accountancy -
2001 - 2002
Wyggeston & Queen Elizabeth I College
AS-Levels, I.C.T & General Studies
Community
