School Officer (Communications, Marketing and Events)

• Nov 2022 - Present

Communications and Marketing Strategist

• Feb 2022 - May 2022

Strategising Public Relations and Marketing techniques to gain traction on social media, websites, and traditional media while systematically analysing marketing trends to target prospective stakeholders through a well-researched marketing approach.

Intern

• Jan 2022 - Feb 2022

Concierge

• Mar 2019 - Feb 2020

Arranged the design and distribution of signboards, mailouts, e-brochure mailouts Opera operating system Reviewed and implemented current processes and procedures Assisting Guests with requests Reservations Preparing travel itineraries and tour reservations for guests Functions Miscellaneous administration duties and Database Management Arranged the design and distribution of signboards, mailouts, e-brochure mailouts Opera operating system Reviewed and implemented current processes and procedures Assisting Guests with requests Reservations Preparing travel itineraries and tour reservations for guests Functions Miscellaneous administration duties and Database Management

Night Auditor

• Apr 2018 - Oct 2018

Opera operating system Updating online material and daily rate via Booking.com, Wotif, Last minute Daily and monthly accounts Banking of daily takings Reservations Provided administrative support to all staff in different divisions Organised and maintained diaries Reconciled corporate credit cards and personal expenses Processed payments of invoices through the POS system Opera operating system Updating online material and daily rate via Booking.com, Wotif, Last minute Daily and monthly accounts Banking of daily takings Reservations Provided administrative support to all staff in different divisions Organised and maintained diaries Reconciled corporate credit cards and personal expenses Processed payments of invoices through the POS system

All Rounder

• Nov 2017 - Mar 2018

Customer Service to a hotel standard Opera PMS Cash handling and accounts Answering all incoming and outgoing calls Reservations Tour bookings Customer Service to a hotel standard Opera PMS Cash handling and accounts Answering all incoming and outgoing calls Reservations Tour bookings

Manager

• Mar 2016 - Oct 2017

Arrange marketing initiatives for the restaurant and help create promotional material Answered all incoming and outgoing calls, whilst providing administrative support to the general manager and all restaurant staff accordingly Knowledge of 150 international beers Prud'homme certified In house brewery Prepared monthly reports Functions: organising of bands, Christmas parties, business events, Oktoberfest events Assisted staff with personal reimbursements Arranged outgoing couriers and distribution of incoming items Processed invoices (reviewed, created purchase orders, batching and finalising) Assisted with monthly cost reports, contracts and agreement