Mark Caldwell
Field Service Technician at Wittenbach Business Systems- Claim this Profile
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Bio
Experience
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Wittenbach
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United States
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Security Systems Services
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100 - 200 Employee
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Field Service Technician
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Aug 2021 - Present
Upstate S.C. / Western N.C Service,install and maintain Cash Handling equipment ( TCD,TCR and coin and cash systems and equipment for service area.)
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Diebold Nixdorf
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Firstline Technician /Physical Security Technician
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Jun 2019 - Aug 2021
Upstate S.C. / Columbia Metro Area Responsible for maintenance for full line of DN ATM family,including troubleshooting and uptime of units. Also responsible for inventory of parts,ordering and accurate reports of call closures and inventory counts and company vehicle. I also have excellent customer skills and maintain performance levels at high expectations. Promoted to Physical Security Technician. Maintain drive up units,audio and also repair and maintain vaults and locks and security components for financial institutions and… Show more Responsible for maintenance for full line of DN ATM family,including troubleshooting and uptime of units. Also responsible for inventory of parts,ordering and accurate reports of call closures and inventory counts and company vehicle. I also have excellent customer skills and maintain performance levels at high expectations. Promoted to Physical Security Technician. Maintain drive up units,audio and also repair and maintain vaults and locks and security components for financial institutions and retail POS systems. Show less
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Wittenbach
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United States
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Security Systems Services
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100 - 200 Employee
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Customer Service Engineer
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2009 - Jun 2019
Upstate SC / Western NC Area Senior Field Service Technician: Responsible for maintaining large geographical area for company. Maintained and serviced TCD/TCR units in financial institutions in the Upstate SC/ Western NC area . I installed,serviced and programmed all cash handling equipment at locations,including Hyosung ATM's. I maintained all part levels for equipment, and gave all customer base a high degree of customer service and uptime of units.
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QDS, Inc.
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United States
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Financial Services
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1 - 100 Employee
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Field Service Engineer
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Mar 2008 - Jun 2009
NC/SC Service Bank/Financial Institution equipment,including TCD and cash automation equipment.
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Senior Field Service Engineer
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Aug 1995 - Mar 2008
SC/NC Installed and serviced cash automation equipment(TCD/TCR), and coin and currency automation equipment and ATM's. Maintained large area efficiently and earned several service awards from DeLaRue. I also was the Team Leader for several years for SC/NC area.
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Diebold Nixdorf
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Field Service Engineer
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Jan 1993 - Aug 1995
SC/NC Serviced and installed ATM's, and physical and electronic security equipment for bank and financial locations.
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Field Service Technician/ Communications Technician
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Mar 1987 - Jan 1993
Upstate SC Serviced Branch Teller Systems,printers,branch controllers,phone systems and installed modem and data equipment.
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Education
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Greenville Technical College
Computer Electronics