Head of US Change

• Jan 2020 - Present

Executive Director - Project & Portfolio Management

• Apr 2019 - Jan 2020

As the Executive Director of Project & Portfolio Management, core responsibilities include providing executive leadership of the Project & Portfolio Management functions across the IU Health system while ensuring the work of the PMO is in alignment with the strategy of the organization. Additionally, facilitated the IT governance processes across the organization, bringing together key executive stakeholders across the system to ensure IT funding is aligned and allocated to create an optimal project portfolio. Significant Accomplishments include: • Provide strategic direction and leadership of the Project and Portfolio Management functions across the IU Health System. • Develop and direct an end-to-end PMO which included leveraging best practices and techniques in initiating, planning, executing, and delivering an annual project portfolio of $75M. • Engage executive leadership and business partners to facilitate and obtain a consensus around the mission and vision of the PMO to foster a portfolio-management-oriented culture and mindset • Develop a system wide Intake process for all IT projects in which they were reviewed, estimated, and presented to a centralized governance team for final endorsement and prioritization. • Oversight of financial functions including budgeting, forecasting, and detailed monthly reporting. • Oversight of resource management functions including resource allocations, resource scheduling, and overall capacity management. • Responsible for a staff of twenty-five including two managers and twenty-three individual contributors (development plans, training plans, compensation, and performance reviews). Show less

Director, Portfolio Management & Shared Services

• 2018 - 2019

As the Director of Portfolio & Shared Services, core responsibilities include leading multiple teams within the IT organization focused on Portfolio Management (including Agile Framework), ServiceNow Platform, Document Management, Software-as-a-Service (SaaS), Release Management, Operational Excellence, Quality Assurance, Audit, and Financial Management. Significant Accomplishments include:• Provided strategic vision and leadership in the development of a cost-effective IT department that is efficient in its operations and continues to meet the current and future business needs of the organization.• Played a key role in driving the IT organization to a product focused, advanced delivery model where an Agile approach was adopted to better align IT to support the strategic business plans of the enterprise.• Oversight of financial functions across IT (e.g. budgeting, forecasting, accounting and monthly charging).• Oversight of quality, timeliness, and cost of project deliverables.• Developed plans and roadmaps to mature OnBase, Smart Communications, and ServiceNow platforms.• Operationalized Software-as-a-Service (SaaS) products & services (ex. VUE).• Created SLAs and matured vendor management practices related to SaaS products.• Developed release management practices in line with agile deployments and which continue to support the driving of the IT organization towards a DevOps model.• Ensured all key Audit findings were addressed and comprehensive mitigation/remediation plans were implemented.• Responsible for staff of 4 Managers and 2 individual contributor resources including development plans, training plans, compensation, and performance reviews. Total organization (including contract resources) between 40-45.• Represented the company in the local community and industry-wide programs and conferences.• Functioned as the department head in the absence of the Vice President, when needed. Show less

Director, Project and Portfolio Management

• 2016 - 2018

As the Director of Project & Portfolio Management, core responsibilities included leading the IT Project and Portfolio Management team to ensure IT investments were defined, prioritized, developed, and implemented in a cost-effective manner and in line with business vision and goals. Additionally, key activities around development of metrics, controls and communications were critical in leading and managing IT “as a business” and as an “integral part of the Core AF Group business”. Significant Accomplishments include:• Oversight of management of the overall IT project portfolio, designed to deliver enhanced business capabilities that “enable the business” and support the overall strategic business strategy.• Oversight of resource management activities across IT (e.g. resource allocations, resource scheduling, and overall capacity management).• Oversight of financial functions across IT (e.g. budgeting, forecasting, accounting and monthly charging).• Responsible for staff of 8 individual contributor resources including development plans, training plans, compensation, and performance reviews. Total organization (including contract resources) between 10-15.• Represented the company in the local community and industry-wide programs and conferences.• Functioned as the department head in the absence of the Vice President, when needed. Show less

Senior Project & Portfolio Management Manager

• Sep 2016 - Mar 2017

As the Manager of Portfolio Management, core responsibilities included leading project and portfolio management disciplines, including ensuring plans and strategies were in place to continue to mature the project and portfolio management practices within the IT organization.Significant Accomplishments include:• Key resource in the development and implementation of an enterprise-wide project intake and prioritization process. This new process was developed to ensure IT resources were allocated to projects that supported the strategic business plan of the enterprise.• Led the selection and implementation of an enterprise wide project and portfolio management tool (ServiceNow PPM). • Developed ITOPS steering committee concept where a cross functional team of key business leaders who would meet bi-weekly to review and prioritize new project requests and ensure alignment with strategic plans.• Responsible for staff of 5 individual contributor resources including development plans, training plans, compensation, and performance reviews.• Given additional responsibilities of Audit and Financial Management within first 8 months.• Promoted to Director within one year of joining the company. Show less

Senior Portfolio Manager

• Apr 2016 - Sep 2016

Responsible for Portfolio Management across the AF Group Enterprise

AVP, Corporate and Enterprise Systems Program Delivery & Production Management Director

• 2004 - 2016

As the Enterprise Systems Program Delivery & Production Management Director, responsibilities include all aspects of an annual $15M - $20M program including an overall team that ranges between 50-60 resources (including 8 direct reports). A project portfolio of 12-15 projects at any one point in time along with ensuring all core business processing systems are available 24x7 are two key aspects of this role. Additionally, close collaboration with Senior Business Partners in defining overall program portfolios and how each project will add the desired business value to the overall strategic business plan. Develop and maintain productive working relationship with business program sponsors, vendors and key client(s). Effectively manage relationships with Executive Business and Technology management, ensuring that all program deliverables meet expectations in terms of scope, schedule, and budget. Significant Accomplishments include: - Delivered critical Corporate and Enterprise program investments while maintaining a balance of scope, schedule, and cost along with a strong focus on the achievement of business outcomes. - Drove the development of business aligned Technology Strategies and Roadmaps for Corporate and Enterprise programs addressing business drivers for growth, efficiency and operational excellence while incorporating industry competitive intelligence. - Worked closely with resource management to ensure proper resource plans were in place to support the Corporate/Enterprise programs from both headcount and financial perspective. Successfully managed change through the Change Control process ensuring that changes to project scope and/or schedules were accompanied by additional funding. - Developed staff and provided broad opportunities and challenges that aligned with career goals. Provided coaching and support for developing technical and organizational leaders Show less

Principal/Program Management Consultant

• 2000 - 2004

Senior Project Manager

• 1998 - 2000

Vice President, Senior Technology Manager

• 1997 - 1998

Project Manager

• 1990 - 1997