Experience

Skyward

• United States
• Software Development
• 400 - 500 Employee

• Master Software Quality Specialist

  • Aug 2021 - Present

  Stevens Point, WI

• Senior Software Quality Specialist

  • Jan 2019 - Aug 2021

  Stevens Point, WI

• Product Owner

  • Apr 2017 - Dec 2018

  Stevens Point, WI

• Software Quality Specialist

  • Jan 2014 - Apr 2017

  Stevens Point, WI Develop acceptance criteria tests in order to test software for functionality, quality, and accuracy based on the Product Requirements Document. Mentor new Quality Assurance Specialists in software use and testing techniques. Follow and uphold Scrum ideology as part of the development team. Communicate with customers as needed for service calls, module training, and project updates.

• Customer Support Representative

  • Dec 2012 - Jan 2014

  Stevens Point, WI Learned Skyward software modules. Provided customer training and support in certified modules. Worked together with other support representatives to better understand the software, how it is used in school environments, and to provide quality assistance and solutions to customers.



Portage County Health Care Center

• Food Service Worker

  • Sep 2008 - Dec 2012

  I work in the kitchen preparing and serving food, as well as maintaining a clean work environment, following state and federal governed procedures, to provide the best possible care when it comes to the resident's dining services. Working with people of many ages/backgrounds to help bring them excellent care. Learning effective decision making and leadership skills. Assisting with office tasks developing Word documents and working with health care and food service software. Compiled… Show more I work in the kitchen preparing and serving food, as well as maintaining a clean work environment, following state and federal governed procedures, to provide the best possible care when it comes to the resident's dining services. Working with people of many ages/backgrounds to help bring them excellent care. Learning effective decision making and leadership skills. Assisting with office tasks developing Word documents and working with health care and food service software. Compiled diet manuals and other packets for use in our department. Experience with copy machine. I do a little bit of computer troubleshooting as well, for my boss and the dietician. Show less



University of Wisconsin-Stevens Point

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Sep 2007 - May 2011

  I have my Bachelor's degree in WDMD (Web and Digital Development) and CIS (Computer Information Systems). I am interested in computer network administration and development, software development, website development, human-computer interaction, and psychology (which sort of goes with the HCI).



Columbia County Health Care Center

• Dietary Aide

  • Aug 2005 - Aug 2009

  I was a dietary aide here, preparing and serving food, and keeping the work environment clean and tidy. I served on a dining committee with residents and other staff members to develop a new plan for the dining services. I learned leadership and teamwork skills through work on committees concerning residents’ mealtime experiences and employee appreciation. I also did computer work for my boss, mainly preparing documents and menus for the department.



University of Wisconsin – Baraboo/Sauk County

• Computer Lab Attendant

  • Aug 2005 - May 2007

  Worked with students and faculty to help them make the most of the technology offered in the computer labs.