Experience

59club Middle East and Africa

• United Arab Emirates
• Travel Arrangements
• 1 - 100 Employee

• Director

  • Sep 2019 - Present

  Dubai, United Arab Emirates



59club

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Area Manager - South & Wales

  • Jun 2018 - Aug 2019

  UK Training, sales and business development for 59Club in the South of England & Wales

• Area Manager

  • Jun 2018 - Aug 2019

  UK - South Region



The Celtic Collection

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Golf Operations Manager

  • May 2016 - May 2018

  Newport, United Kingdom Lead the Golf Operations team in providing 5 star golf experiences across 4 courses, golf academy and 2 clubhouses. Part of senior management team for the Resort, responsible for managing relationships with members, guests, corporate clients and colleagues.



Jumeirah Golf Estates

• United Arab Emirates
• Real Estate
• 100 - 200 Employee

• Country Club Manager

  • Oct 2014 - May 2016

  Dubai, United Arab Emirates Responsible for pre-opening project of gym, swimming pool and aerobics studio. Identified and managed relationships with key leisure partners to provide extensive studio programme for members and guests. Created additional revenue streams for leisure pursuits at the club and also managed membership of the club for exisiting and potential residents.

• Golf Operations Supervisor

  • Dec 2012 - Sep 2014

  Dubai, UAE Manage and implement an extensive calendar of members competitions and corporate golf days. Monitor golf operations inventories and track costs for budgetary purposes. Distribute guest satisfaction survey to all JGE guests and monitor feedback to improve levels of service and set the operations team monthly targets. Support the European Tour in staging a successful 2013 DP World Tour Championship, including tournament administration for the Pro-Am, Rolex Media Day and European Tour… Show more Manage and implement an extensive calendar of members competitions and corporate golf days. Monitor golf operations inventories and track costs for budgetary purposes. Distribute guest satisfaction survey to all JGE guests and monitor feedback to improve levels of service and set the operations team monthly targets. Support the European Tour in staging a successful 2013 DP World Tour Championship, including tournament administration for the Pro-Am, Rolex Media Day and European Tour Golf Day.



UAE PGA

• Tournament Executive (Voluntary)

  • Aug 2010 - Jun 2013

  Dubai, UAE • Assist the Tournament Director with UAE PGA event planning, organization and staging • Communicate upcoming tournaments and events to UAE PGA membership • In charge of UAE PGA Matchplay Championship administration • On the day tournament controller working alongside golf club managers • Introduced the UAE PGA Par 3 Challenge event linking amateur golfers to professionals



Troon

• United States
• Hospitality
• 700 & Above Employee

• Golf Operations Manager

  • May 2012 - Oct 2012

  Meydan Golf, Dubai • Manage and develop a team of 15 outside service staff to ensure the Troon Golf standards for 5* guest experience are consistently achieved • Plan, organize and stage society and professional events • Implement staff training for the service team and set clear targets to achieve within agreed deadlines • Monitor green fee revenue and operational costs to ensure budgets are achieved • Work alongside the agronomy team for course maintenance and tournament setup.



Jebel Ali Golf Resort & Spa

• Assistant Golf Operations Manager

  • Jun 2007 - Apr 2012

  Dubai, UAE • Lead the outside operations team with running the golf facilities, including golf course, driving range and bag drop area to 5* standard. • Organise and run tournaments for societies and corporate clients. • Identify prospective clients through golf course and academy introductory sessions. • Plan and design staff training manual and lead training sessions for golf staff and other departments within the hotel. • Create new golf packages for both individual and corporate customers.



Marlborough Golf Club

• Trainee Assistant Pofessional

  • Jan 2006 - Apr 2007

  Marlborough, UK • Run junior coaching sessions and group clinics • Order and organize stock in the professional shop • Perform club repairs and electric trolley repairs