Experience

CONA Services

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Product Director, HR and Payroll

  • May 2022 - Present

  Atlanta Metropolitan Area

• Sr. Manager, HR Reporting and Analytics/BI PSL HR

  • Jan 2016 - Jun 2022

  Atlanta, GA • Manage HR, Fleet, Sales, and Revenue reporting for Independent Coca-Cola bottler leadership teams. • Provide end to end consultative services to various business leaders as they implement and refine reporting strategies and seek to employ best practices in reporting and analytics. • Manage team of reporting analysts and BI to deliver standard reporting, build dashboards, and implement analytics programs. • Strategic and operational responsibility for the management of technology… Show more • Manage HR, Fleet, Sales, and Revenue reporting for Independent Coca-Cola bottler leadership teams. • Provide end to end consultative services to various business leaders as they implement and refine reporting strategies and seek to employ best practices in reporting and analytics. • Manage team of reporting analysts and BI to deliver standard reporting, build dashboards, and implement analytics programs. • Strategic and operational responsibility for the management of technology systems, tools, and processes which enable reporting services (SAP, Tableau, Power BI, SQL Server databases, Business Objects, Spinifex Easy Reporter, Success Factors Workforce Analytics). • Own governance for critical master data elements which drive reporting activities.



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Manager, HRIS Reporting and Analytics

  • Nov 2014 - Jan 2016

  Atlanta, Georgia • Managed a team of HR Reporting Analysts responsible for delivering upon the reporting and analytics needs of HR and business leaders. • Evaluated the design of data warehouse (SAP Business Warehouse) to ensure data architecture enables the efficient delivery of services. • Developing proof of concept dashboards utilizing Tableau. • Conducting review of systems, business process, and reporting necessary to support administration of annual merit and incentive programs to improve… Show more • Managed a team of HR Reporting Analysts responsible for delivering upon the reporting and analytics needs of HR and business leaders. • Evaluated the design of data warehouse (SAP Business Warehouse) to ensure data architecture enables the efficient delivery of services. • Developing proof of concept dashboards utilizing Tableau. • Conducting review of systems, business process, and reporting necessary to support administration of annual merit and incentive programs to improve quality and efficiency. Show less



Koch Industries

• United States
• Oil and Gas
• 700 & Above Employee

• Manager, HR Reporting and Analytics

  • Sep 2011 - Nov 2014

  Greater Atlanta Area • Managed the design and implementation of the HR analytics capability for the Koch Industries family of companies. • Educated all levels of HR personnel and business leaders on best practices in the fields of HR analytics through seminars, presentations, use cases, and working sessions. • Provides consultative HR analytic services to senior HR executives by designing and implementing strategic focused HR dashboards and analytics. • Successfully managed functional aspects of an upgrade… Show more • Managed the design and implementation of the HR analytics capability for the Koch Industries family of companies. • Educated all levels of HR personnel and business leaders on best practices in the fields of HR analytics through seminars, presentations, use cases, and working sessions. • Provides consultative HR analytic services to senior HR executives by designing and implementing strategic focused HR dashboards and analytics. • Successfully managed functional aspects of an upgrade of Cognos reporting tools, including requirement gathering, change management, communication plans, and training design and delivery. • Designed and developed reporting and analytic tools which advanced the ad-hoc reporting and analytical capabilities available to business analysts and HR leaders. • Member of functional core team for SAP upgrade • Member of KBS Data Governance board • Evaluated HR administration processes and provided recommendations for modifying processes to ensure consistent, high quality data is collected, which enabled the generation of consistent analytics. • Designed and implemented business processes which enabled the collection, storage, and maintenance of data elements integral to the evaluation of key strategic HR initiatives. • Developed methodologies to tie data from Taleo applicant tracking system with core HRMS fields and incorporated talent selection metrics into the catalog of reports available to business users.

• Manager, HR/Manager Services

  • 2011 - Jul 2012

  Greater Atlanta Area * Managed HR Service Team of 8+ associates responsible for servicing HR and management personnel.



Giant Eagle, Inc.

• United States
• Retail Groceries
• 700 & Above Employee

• Manager, HR Shared Service Center

  • Oct 2007 - Feb 2011

  Greater Pittsburgh Area * Lead project team responsible for implementing an HR Service Center, tasked to support 37,000+ employees in regards to payroll, benefits, HRIS, recruiting, and training and development, as part of the implementation of an HR Shared Services model. * Oversaw functional design and implementation of automated call distribution, interactive voice response, outbound dialing, and work force management systems. * Responsible for functional set up and maintenance of PeopleSoft CRM HRHD… Show more * Lead project team responsible for implementing an HR Service Center, tasked to support 37,000+ employees in regards to payroll, benefits, HRIS, recruiting, and training and development, as part of the implementation of an HR Shared Services model. * Oversaw functional design and implementation of automated call distribution, interactive voice response, outbound dialing, and work force management systems. * Responsible for functional set up and maintenance of PeopleSoft CRM HRHD 9.0 * Experienced in the use of PeopleSoft HCM 9.0 to troubleshoot and resolve employee payroll, benefits, and workforce administration issues. * Consistently met $750k budgetary target while managing a staff of 14 FTE's. * Designed and monitored key operational metrics focused on quantifying the efficiency and accuracy of HR Services functions, while suggesting and implementing support procedures and operational solutions to address inefficiencies. Show less



Professional Communications Messaging Service Inc

• Customer Service Manager/Call Center Manager

  • Jul 2004 - Oct 2007

  Erie, Pennsylvania Area * Responsible for overseeing the operation of a 24/7 telephone answering service staffed by 60 full time operators. * Served as the primary customer service contact for a client list of approximately 2,000 national clients. * Oversaw the design and set up of client accounts obtained through internal sales and the acquisition of regional answering service firms. * Assumed all human resources duties as a result of the elimination of the human resources manager position. *… Show more * Responsible for overseeing the operation of a 24/7 telephone answering service staffed by 60 full time operators. * Served as the primary customer service contact for a client list of approximately 2,000 national clients. * Oversaw the design and set up of client accounts obtained through internal sales and the acquisition of regional answering service firms. * Assumed all human resources duties as a result of the elimination of the human resources manager position. * Decreased employee turnover through the redesign and implementation of improved selection and on-boarding practices. * Met daily with staff of shift managers in order to evaluate call center operations. Show less



Western Southern Financial Group

• Insurance Representative

  • Jul 2003 - Jan 2004

  Worked as a licensed insurance agent by performing yearly policy reviews with current clients, prospecting for new clients, assisting prospects in developing an investment plan, and maintaining client records.