Experience

Lake One ®

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• HubSpot Solutions Manager | Executive Team

  • Nov 2022 - Present

  Minnesota, United States Manage multiple partner accounts to drive project success and revenue generation while ensuring 90% retention of retainer based accounts Participate in executive leadership team to drive business decisions, pursue growth opportunities, and propose changes to increase overall business efficiency while ensuring positive team morale Hire, train, and manage a solutions team to execute on strategy efficiently in client accounts Lead implementation on the internal operating… Show more Manage multiple partner accounts to drive project success and revenue generation while ensuring 90% retention of retainer based accounts Participate in executive leadership team to drive business decisions, pursue growth opportunities, and propose changes to increase overall business efficiency while ensuring positive team morale Hire, train, and manage a solutions team to execute on strategy efficiently in client accounts Lead implementation on the internal operating procedure for the HubSpot PSO program including training a team to execute and convert on opportunities Create standardized processes for recurring solutions projects and new offerings Manage and optimize our current tech stack, including tool administration and ongoing evaluation to ensure cost-effectiveness. Research, acquire, and integrate new technology to enhance operational efficiency

• Solutions Engineer | Executive Team

  • Sep 2021 - Nov 2022

  Minnesota, United States Drove strategy for partner accounts to increase lead generation, revenue growth and customer satisfaction Lead discovery sessions to understand client pain points and recommend creative technical solutions to solve problems Managed the integration and optimization of prospecting tools, CRM systems (primarily HubSpot), and data platforms for clients and our internal team Partnered with development team to ensure correct deployment on complex integration projects Utilized… Show more Drove strategy for partner accounts to increase lead generation, revenue growth and customer satisfaction Lead discovery sessions to understand client pain points and recommend creative technical solutions to solve problems Managed the integration and optimization of prospecting tools, CRM systems (primarily HubSpot), and data platforms for clients and our internal team Partnered with development team to ensure correct deployment on complex integration projects Utilized data analytics and reporting tools to provide insights and targeted recommendations Partnered with HubSpot Strategic Channel Consultant and Channel Account Manager to drive new business connections and ensure existing client satisfaction Participated in executive leadership team to drive business decisions and propose changes to increase overall business efficiency

• Marketing Technology Implementation Specialist

  • Sep 2020 - Sep 2021

  Minnesota, United States Implemented and administered marketing technology solutions and deliverables such as; setup, migration, campaign management, marketing automation management, reporting, and auditing existing implementations Developed and implemented custom landing pages within marketing automation platforms or content management systems Designed and optimized lead qualification models to prioritize high-potential prospects for effective engagement and selling Researched and recommended… Show more Implemented and administered marketing technology solutions and deliverables such as; setup, migration, campaign management, marketing automation management, reporting, and auditing existing implementations Developed and implemented custom landing pages within marketing automation platforms or content management systems Designed and optimized lead qualification models to prioritize high-potential prospects for effective engagement and selling Researched and recommended marketing technology solutions to client challenges and to meet program objectives Partnered with account management to identify and define business requirements related to demand generation needs based on business objectives and requirements



Arcserve

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Marketing Operations Specialist

  • Jun 2018 - Sep 2020

  Eden Prairie, Minnesota Worked in conjunction with international teams to support their business needs Defined and oversaw improvements of internal team processes and procedures Facilitated meetings and effective communication in various internal teams Executed and drove successful timelines of various campaigns Drove analysis projects to understand and solve business problems Drove the enhancement of data quality and integrity as appropriate Worked directly with the CMO to recommend data driven… Show more Worked in conjunction with international teams to support their business needs Defined and oversaw improvements of internal team processes and procedures Facilitated meetings and effective communication in various internal teams Executed and drove successful timelines of various campaigns Drove analysis projects to understand and solve business problems Drove the enhancement of data quality and integrity as appropriate Worked directly with the CMO to recommend data driven strategies and tactics Show less



301 Madison Consulting, LLC

• United States
• Advertising Services

• Marketing Consultant Intern

  • Nov 2017 - May 2018

  Greater Minneapolis-St. Paul Area Helped with website design for clientele using Wordpress Completed various graphic design projects Entered data into spreadsheets for client projects Apprenticed the owner to learn the internal functions of the business



Allina Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Tech Analyst

  • May 2017 - May 2018

  Greater Minneapolis-St. Paul Area Responsible for completing projects in a timely manner Retired and wiped old machines from workforce Imaged and tested new machines to be deployed Palletized monitors and other tech for disposal



Negret Wine Company

• United States
• Food and Beverage Manufacturing

• Marketing Intern

  • Sep 2016 - Apr 2017

  Hudson, WI Contacted large businesses for event space rental at the winery Distributed winery brochures to local business, marinas, etc. Contacted local businesses to advertise on the company website Designed event posters, sale signs, and other graphics Updated social media weekly Kept events up to date with the Chamber of Commerce



CPR - Cell Phone Repair

• United States
• Wireless Services
• 1 - 100 Employee

• Mobile Device Specialist

  • Sep 2014 - Mar 2017

  Roseville, MN / Hudson, WI Managed training of sales team and other technicians Helped build new location of Cell Phone Repair from the ground up Diagnosed and repaired a vast variety of tablets and smartphones Managed open repair tickets to make sure they were completed in a timely fashion Handled all part orders and organization of parts for my department Troubleshooted problems with customers in person and over the phone Was in charge of making sure projects were completed on time and correctly



GOPHERMODS, LLC

• Technician

  • Sep 2012 - Feb 2014

  Greater Minneapolis-St. Paul Area Diagnosed and repaired iPads, iPhones, Wii, PS3, and Xbox game consoles Assisted customers with orders and troubleshooting, both walk in and over the phone Self taught new repairs when unfamiliar with ones were given to me Managed outgoing repair shipments



The Bon Ton Stores Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jul 2011 - Aug 2012

  Stillwater, MN Created customer satisfaction by helping customers with requests Organized work area to enhance work productivity Conducted closing of registers at the end of my shift