Mark Bond
Associate Partner at Blackmore Business Solutions- Claim this Profile
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Topline Score
Bio
Mark Jones
Mark was a senior member of the Operations team at Carluccios and helped the business recover from its CVA in May2018 He is an outstanding operations leader , building strong teams who delivered sales and profit growth during a difficult trading environment I wouldn't hesitate in re-employing him
Rob Bryan
I have had the honour of working with Mark as a direct report and more recently along side him, He is a Natural Leader, Teacher and Mentor who always guided, coached and developed my skills into the person I am today, his in-depth knowledge in leading teams and turning people into profit is one of the best I have seen in the industry, I would recommend Mark as an Operations Manager/Director.
Mark Jones
Mark was a senior member of the Operations team at Carluccios and helped the business recover from its CVA in May2018 He is an outstanding operations leader , building strong teams who delivered sales and profit growth during a difficult trading environment I wouldn't hesitate in re-employing him
Rob Bryan
I have had the honour of working with Mark as a direct report and more recently along side him, He is a Natural Leader, Teacher and Mentor who always guided, coached and developed my skills into the person I am today, his in-depth knowledge in leading teams and turning people into profit is one of the best I have seen in the industry, I would recommend Mark as an Operations Manager/Director.
Mark Jones
Mark was a senior member of the Operations team at Carluccios and helped the business recover from its CVA in May2018 He is an outstanding operations leader , building strong teams who delivered sales and profit growth during a difficult trading environment I wouldn't hesitate in re-employing him
Rob Bryan
I have had the honour of working with Mark as a direct report and more recently along side him, He is a Natural Leader, Teacher and Mentor who always guided, coached and developed my skills into the person I am today, his in-depth knowledge in leading teams and turning people into profit is one of the best I have seen in the industry, I would recommend Mark as an Operations Manager/Director.
Mark Jones
Mark was a senior member of the Operations team at Carluccios and helped the business recover from its CVA in May2018 He is an outstanding operations leader , building strong teams who delivered sales and profit growth during a difficult trading environment I wouldn't hesitate in re-employing him
Rob Bryan
I have had the honour of working with Mark as a direct report and more recently along side him, He is a Natural Leader, Teacher and Mentor who always guided, coached and developed my skills into the person I am today, his in-depth knowledge in leading teams and turning people into profit is one of the best I have seen in the industry, I would recommend Mark as an Operations Manager/Director.
Credentials
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Advanced food hygiene
FOOD HYGIENE BUREAU LIMITEDJun, 2007- Nov, 2024 -
Hospitality Management
Disney InstituteJun, 2007- Nov, 2024 -
Brand Marketing Skills
University of FloridaJun, 2005- Nov, 2024 -
Covey facilitator
MAB trainingJun, 2003- Nov, 2024 -
Multi unit manager studies
Rosen Centre, Inc.Jun, 2003- Nov, 2024 -
Fellow BII
British Institute of InnkeepersJun, 1997- Nov, 2024 -
D32/D33/D34 NVQ Assessor
MAB training providerJun, 1995- Nov, 2024 -
WSET Diploma
Wines & Spirits Education TrustJun, 1995- Nov, 2024 -
BA Hotel & Catering Management
Plymouth State UniversityJun, 1989- Nov, 2024 -
NEBSEM diploma HND
University of PlymouthJun, 1989- Nov, 2024 -
Catering Accountancy
City & GuildsJun, 1987- Nov, 2024 -
City & Guilds 706-1,706-2, 706-3 Larder
City & GuildsJun, 1984- Nov, 2024
Experience
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Blackmore Business Solutions
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Associate Partner
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Oct 2022 - Present
Blackmore Business Solutions offers a variety of services to help businesses and individuals fully realise their potential. We do this by delivering practical coaching and training to leaders, and potential leaders, to increase their confidence and skills in leadership, and in delivering operational excellence. Beyond this we then support and guide these leaders on the floor to help them embed and enhance the skills that they have learnt. We also offer customer service training to frontline team members and managers who must deal with customers on a day-to-day basis to fully enhance the customer journey and experience. Blackmore Business Solutions are proudly associated as an official channel partner of The Ken Blanchard Companies and with Mastering Multi Units. We can deliver time-tested, world renowned models to make everyone a leader and help everyone to reach their goals, and unleash their potential, by accessing all of the powerful Blanchard and Mastering Multi Unit content. These partnerships put Blackmore Business Solutions in a position to offer solutions for any leadership and management needs to ensure that everyone has the great manager they deserve. Blackmore Business Solutions was created to help businesses of any size, and individuals, implement solutions and create environments where talent constantly thrives, successful careers are developed and true potential is realised. This is achieved by designing and delivering high touch, people focused solutions delivered through people, as we believe this is where the greatest change and value comes from. E-Mail: mark@blackmorebusinesssolutions.com Visit us at : https://www.blackmorebusinesssolutions.com Show less
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M Manze’s
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London, United Kingdom
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Operations Director
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Jul 2020 - Oct 2022
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Carluccio's
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United Kingdom
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Hospitality
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400 - 500 Employee
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Operations Manager
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Oct 2017 - Jul 2020
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Wright & Bell
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Central London
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Operations Director
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Apr 2016 - Oct 2017
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Welcome Break
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United Kingdom
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Hospitality
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700 & Above Employee
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Senior Commercial Brand Manager
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Jun 2013 - Jun 2016
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Mitchells & Butlers PLC
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United Kingdom
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Hospitality
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700 & Above Employee
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Lead Regional Business Manager
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Jan 2010 - Jun 2013
Miller & Carter
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Regional Business Manager
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Jun 2000 - Jan 2010
Vintage Inns
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Regional Business Manager
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Jan 1999 - Jun 2000
Pubs & Bars
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HR Opening. Trainer
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Jan 1998 - Jun 1999
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General Manager
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Jun 1990 - Jun 1998
Toby Carvery & Vintage Inns
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Education
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University of Plymouth
Bachelor's degree, Hotel & Catering Management