Sr. Business Analyst

• Nov 2021 - Present

Sr. Business Systems Analyst

• Aug 2020 - Nov 2021

Building dynamic, interactive, and intuitive BI dashboards to help NIH more efficiently pursue its mission. Responsibilities Include: Designed and implemented an Agile Scrum development process from the ground up for a new business intelligence project; Assembled a comprehensive, transparent testing and data validation process that ensures a quality software delivery with each release; Gather requirements from the client analyst team and end user community via user group sessions; Work closely with client Product Owners to compile requirements documents with mockups/ wireframes, use cases, and other dashboard design details; Maintain the project backlog in Jira; Create Epics, write user stories and acceptance criteria, manage release schedules, and organize day-to-day sprint activities in Jira; Oversee daily standups with the clients and development team to share progress and any roadblocks; Facilitate semi-monthly Scrum ceremonies including Sprint Review, Retrospective, Backlog Grooming, and Planning; Test all development work as it is completed and follow up with the development team to resolve any issues found; Write User Acceptance Testing use-cases to guide end user testing of new functionality before each release; Work with the system architecture, external testing, and user experience teams to obtain the proper approvals and ensure releases are deployed to Production on time; Compile and submit quarterly summary reports to the government to share progress towards milestones and the Product Roadmap after each Program Increment; Conduct regular data analysis and validation on large, complex data sets to ensure high data quality and integrity in all our dashboards Show less

Product Owner/ Scrum Master

• Aug 2017 - Aug 2020

Product Owner supporting an Agile Scrum (SAFE) software development team for a module-based enterprise government software application. Responsibilities include: Product Increment Planning across Scrum teams (quarterly); Lead Scrum ceremonies including weekly Backlog grooming, bi-weekly Scrum Planning, Review, and Retrospective meetings; Transform customer requirements into Initiatives, Epics, and User Stories and their respective Definitions of Done and Acceptance Criteria in Jira; Conduct stage-gate software release milestone presentations including Product Baseline Reviews, Detailed Design Reviews, Test Readiness Reviews, and Operational Readiness Reviews; Organize and conduct demonstrations of new software features to internal and external clients; Hold weekly meetings with other Scrum Masters and Product Owners to discuss Agile best practices, inter-team dependencies, and development progress; Work with the UI/UX team to ensure software designs are user-centric, meet current best practices, and are in accordance with 508 accessibility guidelines; Show less

Sales and Marketing Analyst

• Aug 2014 - Aug 2017

Marketing, Sales, and Business Development activities in support of the Identity Management Business Unit, manageID including: Market Research; Email Campaigns; Proposal Writing/ Editing; Webinars; White Papers; Case Studies; Slicksheets; Conference Participation; Cold Calling Marketing, Sales, and Business Development activities in support of the Identity Management Business Unit, manageID including: Market Research; Email Campaigns; Proposal Writing/ Editing; Webinars; White Papers; Case Studies; Slicksheets; Conference Participation; Cold Calling

Director of Marketing and PR

• May 2014 - Jul 2014

Drove Partnership Program participation through social media community building, traditional media outreach, and conference participation Drove Partnership Program participation through social media community building, traditional media outreach, and conference participation