Experience

Mt Buller Mt Stirling Resort Management
• Australia
• Recreational Facilities
• 1 - 100 Employee
• Chief Executive Officer

  • Jun 2017 - Present


RACV

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• General Manager - Southern Resorts

  • 2013 - 2016

  Managed and grew 6 resorts in Victoria & Tasmania, including member utilisation & satisfaction, accommodation occupancy, food & beverage sales, conference & event sales, leisure demand (golf, day spa, gym), safe & efficient operations, development, and bottom line performance.

• General Manager - Club & Resort Services

  • 2009 - 2013

  Developed, implemented & delivered common infrastructure, platforms and services across 7 properties including operating standards, marketing, planning, reporting, hospitality systems, online presence, procurement, art program, commercial sponsorships, and conference & event sales.

• General Manager - Club Membership

  • 2007 - 2009

  Grew the number of RACV Club members, increased satisfaction & utilisation, managed debtors, and delivered services to 6 properties including member events, interest groups, marketing, recruitment and hospitality systems.

• Manager - Management Services

  • 2002 - 2007

  Developed and delivered organisational shared services including corporate governance, enterprise risk management, procurement, recruitment & training, fleet management, and key business improvement projects.



Shell

• Oil and Gas
• 1 - 100 Employee

• Cards & Financial Services Manager - Oceania

  • 1999 - 2001

  Managed the purchasing card business in Australia, New Zealand and the Pacific Islands including 490k card holders, sales of $950m p.a., strategy development, and key business improvement projects.

• Retail Information Manager

  • 1998 - 1999

  Delivered cost effective retail systems & management information across the Australian retail business, including systems strategy, feasibility, development & operation.

• Retail Systems Development Manager

  • 1995 - 1997

  Drove improvements to point-of-sale, stock and business management systems used at petrol stations across Australia.

• Franchising Officer

  • 1995 - 1995

  Developed management controls of multi-petrol station franchises and oversaw acquisition of single operator businesses.

• Territory Manager

  • 1992 - 1995

  Oversaw the successful operation of 3 fuel distributors & 30 petrol stations from Adelaide to Mildura, including safety and driving sales.

• Various positions

  • 1985 - 1992

  Network Development Officer, Area Manager, Branch Systems Manager and Computer Analyst / Programmer.