Mark Beddoe

Head Coach at Kids In Motion
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Bio

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Credentials

  • Management & Leadership CMI Diploma
    Intec Business Colleges
    Aug, 2014
    - Nov, 2024
  • NVQ in Management & leadership (Level 3)
    Intec Business Colleges

Experience

    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Head Coach
      • Nov 2019 - Present

      I started with Kids in Motion in 2019 and have a background in soccer coaching back in the UK as well as experience as a site manager of Jumpzone (bungy-rope trampolining) which comes in really handy! I am passionate about providing outstanding experiences to our loyal tribe and being part of a strong team with a focus on personal development. What I love most is to bring fun and games to my classes and seeing great progress in his kids because my strength is asking great questions and getting to know the kids I coach on a personal level. I have been told I display great patience as a teacher. In 2021 I won an award (WOW Worrior) for consistently going above and beyond what was expected within my role for my clients, community and my colleagues.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Team Leader
      • Jun 2010 - Jun 2019

      • Winner of Leader of the Year Award following success of Sky Protect Insurance launch in 2012 – progressed to position of change lead & led pilot team, worked with FCA regulating body, drove new sales processes, implemented new professional culture in-line with regulator & customer’s expectations and conducted company wide launch.• Leader of an experienced and highly motivated sales team driving KPIs such as sales conversion, sales units, revenue, compliance, adherence and C’Sat. 18 members of staff directly reporting to me & 150+ within overall dept. Maintained extremely high levels of engagement leading to high levels of retention.• Championed business processes such as managing under performance, attendance and conduct through disciplinary process. Always maintained a process driven approach which has resulted in stretch target sales being exceeded, low levels of absence, excellent behaviours and steady employee/company progression.• Developed my ability to recruit, train, coaching and mentor new starters, employees and leaders. Conducted 121 meetings, absence meetings, appraisals, presentations and disciplinary hearings in order to maintain high standards and company brand values. Approached L&D team to enhance coaching ability. Recognised to step-up in general manager’s leave/absence leading to promotions including top tier Team Manager (level 3).

    • Contact Center Executive
      • Oct 2008 - Jun 2010

      • Daily management of a brand new team made up of new, inexperienced and underperforming advisors who are now performing at department standards• Working with Team Manager to ensure consistency in call quality and point of contact with regards driving high customer satisfaction results• Supporting and covering other Team Managers within the business to ensure volume targets are met and exceeded• High performing sales representative, averaging 180% to target sales• Performance management of under-performance through the company’s MUP process• Proven positive results with incentives and motivational work in order to drive business KPIs effectively• Promoted to Team Manager position in January 2009

    • Entertainment Providers
    • 1 - 100 Employee
    • Site Manager
      • Jan 2007 - Sep 2008

      • Seasonal (summer time) position due to outdoor activity - trampolines with bungee cords • Increased bottom line sales by an extra 25% each season (£21k p/w up to £26k p/w net profit) • Completed regular coaching and support sessions with new and experienced staff to ensure consistency and best practice was followed by all • Effectively designed and implemented weekly staff schedules within timescales • Complied with all health and safety regulations and ensuring standards were maintained on a daily basis • Completed performance based reports and designed additional training where required for lower performance areas/customer feedback • Dealt with all customer complaints and provided constructive feedback to staff members with additional training and support where necessary

    • Wellness and Fitness Services
    • 200 - 300 Employee
    • Restaurant Supervisor
      • Mar 2007 - Sep 2007

      • Provided excellent customer service to health club members by attending to their wants • Warmly greeted new and existing members to the club • Built strong relationships with club members, peers and members of management which added to a friendly, effective working environment • Became supervisor to bar and restaurant staff • Conducted regular stock and cleaning checks • Created engaging activities for health club members to part-take in • Oversaw opening/closing of bar, restaurant and club duties

    • Football Coach
      • May 2006 - Jan 2007

      Part-time position due to educational commitments • Delivered detailed coaching sessions to large groups of young children with an aim to develop their abilities • Organised exciting training schedules developed to hold short attention spans • Monitored and documented individual progress as well as team successes, installing confidence through recognition and sharing successes with parents • Oversaw completion of detailed evaluation reports with the aim for parents to be able to continue to further develop their child’s abilities

Education

  • Varndean College
    BTEC Diploma - Distinction, Visual and Performing Arts
    2005 - 2007
  • Varndean School
    -

Community

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