Experience

URSROBOT Inc.

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Technical & Customer Support Specialist

  • Aug 2022 - Present

  To provide hardware and software diagnostics for a robotic lawnmower. To have the responsibility of operations and control the flow of inventory. Certification of the ability to ship out hazardous goods. Hardware: Make any upgrade to the robot based on technical bulletins. Repair any damages that occur to the machine with power tools. Providing support (and warranty claims) for vendors and end customers. Software: Testing the machine’s the internet and satellite connection. Ensure the robot’s functionality are in excellent condition such as; safety features (sensors), blades, wheels, axles, motors, etc. Excel: To create, manage, and modify Microsoft Excel or Google Sheets. Create flowcharts occasionally. Warehouse: Controlling the flow of inventory. To make sure items are in stock and placing orders from our HQ office. Manage IoT Simcard control. Shipping out a large number of items and hazardous goods of class 9 lithium-ion batteries. Shipping via freight or ground shipment. Show less



ECCO

• Denmark
• Retail Apparel and Fashion
• 700 & Above Employee

• Keyholder

  • Sep 2018 - Aug 2022

  Assisting customers, creating customer relationships, and overall providing any service for customers. Financial cash register, processing transactions, and refunds. Sales, recommendations for specific products, and intelligent knowledge of a product. Opening and closing the store. Handling bank deposits. Leadership and role model for the team (when the manager or someone who is of higher rank is not available). Assisting customers with special inquiries. Assisting customers, creating customer relationships, and overall providing any service for customers. Financial cash register, processing transactions, and refunds. Sales, recommendations for specific products, and intelligent knowledge of a product. Opening and closing the store. Handling bank deposits. Leadership and role model for the team (when the manager or someone who is of higher rank is not available). Assisting customers with special inquiries.