Experience

Air Business Limited
• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee
• Consultant Data Analyst

  • Mar 2022 - Present


St Clements Services

• United Kingdom
• Software Development
• 1 - 100 Employee

• Business System Analyst

  • Jun 2018 - Mar 2022

  Business System Analyst working on the Durabill system Business System Analyst working on the Durabill system



Oxford University Press

• Book and Periodical Publishing
• 100 - 200 Employee

• • Dec 2017 - Jun 2018

  Enterprise Systems Development Centre lead business systems analyst (managing a team of 2 other BSAs) responsible for development of Advantage and other systems.

• • Dec 2016 - Nov 2017

  Leading a team of 3 people providing systems support for the Advantage journal subscription and billing system and a range of other systems.

• • Dec 2015 - Nov 2016

  Leading a team of 3 people providing systems support for the Advantage journal subscription and billing system

• • Apr 2014 - Nov 2015

  Providing systems support for the Advantage journal subscription and billing system.



Ember Grove Ltd

• United Kingdom
• IT Services and IT Consulting

• Director

  • Dec 2013 - Apr 2014

  Providing freelance IT consultancy services. Providing freelance IT consultancy services.



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technical Analyst (contractor)

  • Dec 2012 - Dec 2013

  Business analysis, functional design, development, testing and implementation of a complex pensions rectification project using mainframe and Access/VBA components. Worked in conjunction with business analysts and programmers to produce an integrated solution to realign investments. Business analysis, functional design, development, testing and implementation of a complex pensions rectification project using mainframe and Access/VBA components. Worked in conjunction with business analysts and programmers to produce an integrated solution to realign investments.



HCL Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• SME

  • May 2011 - Nov 2012

  Subject Matter Expert - mainframe pensions and life assurance admin systems. Conducting business analysis, gathering and documenting requirements, producing estimates for system changes, high-level system analysis and documentation, low-level program analysis and physical code specifications. Providing consultation for projects and for production queries and changes. Subject Matter Expert - mainframe pensions and life assurance admin systems. Conducting business analysis, gathering and documenting requirements, producing estimates for system changes, high-level system analysis and documentation, low-level program analysis and physical code specifications. Providing consultation for projects and for production queries and changes.

• SME (Production Support)

  • Jan 2009 - Apr 2011

  Providing problem management, incident resolution, root-cause analysis and change initiation. Producing estimates for system changes, high-level business and system analysis and documentation for a number of small changes, low-level program analysis and physical code specifications. Providing consultation for projects and for production queries and changes. Providing problem management, incident resolution, root-cause analysis and change initiation. Producing estimates for system changes, high-level business and system analysis and documentation for a number of small changes, low-level program analysis and physical code specifications. Providing consultation for projects and for production queries and changes.



HBOS

• United Kingdom

• Senior Developer

  • Mar 2001 - Dec 2008

  Senior developer (analyst) in mainframe applications production support area. Providing 24/7 support to a user base of over a thousand client servicing staff for a major Life and Pensions provider. Specialising in Problem Management and root cause analysis, and BA/PM work for small change projects. Also providing consultation to projects and handling general system queries. Senior developer (analyst) in mainframe applications production support area. Providing 24/7 support to a user base of over a thousand client servicing staff for a major Life and Pensions provider. Specialising in Problem Management and root cause analysis, and BA/PM work for small change projects. Also providing consultation to projects and handling general system queries.



Equitable Life Assurance Society

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Senior Developer

  • May 1988 - Feb 2001

  Initially a mainframe programmer, programming team leader and programmer/analyst working on major new systems developments for this innovative and highly-regarded financial institution, specialising in life & pensions business. Latterly a senior developer working in a production support capacity providing 24/7 support for mainframe online and batch systems. Initially a mainframe programmer, programming team leader and programmer/analyst working on major new systems developments for this innovative and highly-regarded financial institution, specialising in life & pensions business. Latterly a senior developer working in a production support capacity providing 24/7 support for mainframe online and batch systems.