Experience

W3R Consulting

• San Juan, Metro Manila, Philippines

• Senior Recruiter

  • Jun 2015 - Present

  • Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc. • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews • Sets up interviews between candidates and hiring managers • Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building. • Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc. • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews • Sets up interviews between candidates and hiring managers • Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.



Teleperformance Careers Philippines (formerly Aegis)

• Pasig City, Metro Manila

• Reservations Specialist

  • Jun 2013 - May 2015

  • Assist customers in making reservations • Answer inquiry regarding hotel information • Update loyalty account profile • Up sell upgrades for guests reservation • Assist customers in making reservations • Answer inquiry regarding hotel information • Update loyalty account profile • Up sell upgrades for guests reservation



Aegis PeopleSupport Philippines Inc.

• Makati, Metro Manila, Philippines

• Customer Service Representative

  • Jun 2011 - May 2013

  • Answer inbound calls and help customers inquiry about their subscription • Assist in renewing magazine subscription and book orders • Sell new magazine subscription to new subscriber • Process and respond to email and chat inquiry • Guide customers about digital subscriptions on iPad and Android devices • Answer inbound calls and help customers inquiry about their subscription • Assist in renewing magazine subscription and book orders • Sell new magazine subscription to new subscriber • Process and respond to email and chat inquiry • Guide customers about digital subscriptions on iPad and Android devices