Experience

The Service Course

• United States
• Sporting Goods Manufacturing

• Head Barista

  • Nov 2022 - Present

  handling bar operation and executing bar result operation handling bar operation and executing bar result operation



Le Patchouli Speciality Coffee

• United Arab Emirates
• Food and Beverage Services
• 1 - 100 Employee

• Head Barista

  • Jun 2021 - Nov 2022

  Calibrating the coffee machine and checking the grinders.Upholds standards especially the coffee.Knowledgeable to all the coffee beans.Performs daily inventory check to maintain stocks, consistency, orders and acceptable par stock level.Ensure good quality of all products.Monitor and maintain hygiene and cleaning standards.Multi-tasking, time management and organisational skills.Manage the baristas and assign work stations.

• Barista

  • Nov 2020 - May 2021



Yummy Belgian Cafe

• Branch Manager

  • Apr 2019 - Oct 2020

  Monitor all shop activities and maintain the good quality standards at all times.Reporting to operation manager all important issues with actions.Manage resources and staffs.Developing and attaining sales target while rendering good quality service.Monitor staffs performance and evaluate.Analyze financial records.Ensure coordination between sales, marketing and accounts.

• Store Incharge

  • Apr 2017 - Apr 2019

  Person-In-Charge Level IIIReport the daily sales to management and check the productivity.Establish targets, schedules, policies and procedures.Purchase goods and up to date with foods and beverages trends and best practices for continuous improvements.Report any problems to the Operation Manager.Ensure all paperwork has been completed including: wastes, breakages and daily staff deep cleaning schedules.Ensure food safety and cleanliness at all times. Show less

• Barista/Waffle&Crepe Maker/Waiter/Cashier

  • Mar 2015 - Mar 2017

  Greeted customers with the smile and assist them to their seats or inform them about the waiting list.Drop the menu, take their orders, suggest orders for upselling and repeated it.Punch customer's orders and maintain guest relation.Deliver the orders to the customers and ask about their feedback about their food after eating 2 bites or drinking 2 sips.Assist to their needs and give their bill, process tender and give exact change.Make hot or cold beverages such as hot coffees, teas and blended coffees with designs.Cook fresh crepes and waffles in proper temperature and serve it hot.Check temperatures of freezers or chillers and heating equipment for proper functioning.Monthly and annual inventory to all the stocks.Label and check products expiration date.Receive stocks and fill it in proper storage area.Clean and sanitize work areas. Show less