Experience

Catapult

• Australia
• Software Development
• 300 - 400 Employee

• Director of Engineering

  • Nov 2022 - Present

• Engineering Manager

  • Apr 2021 - Nov 2022

  Engineering manager focused on the Thunder video products.Catapult exists to improve the performance of athletes and teams. Operating at the intersection of sports science and analytics, Catapult products are designed to optimise performance, and quantify return to play. Catapult has over 340 staff based across 24 locations worldwide, working with over 3000 elite teams in 137 countries globally



Persistent Systems

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Principal Engineering Manager, Jazz Foundation

  • Apr 2019 - Apr 2021

  Led the Jazz Foundation development team (https://jazz.net/products/jazz-foundation/), which builds the common services, UI, web server, and database pieces for the IBM Engineering Lifecycle Management solution. My primary responsibility was managing the 38 person world wide Foundation organization, working with my team’s senior technical leaders to ensure our roadmaps meet the business needs identified by product management. I worked with my team to develop and deliver our features and fixes while meeting quality metrics. As part of developing the core capabilities of the solution, I was responsible for coordinating across multiple teams to ensure our work met the needs of teams across the product set. I was also responsible for working with our customer relations team on several high priority customer issues. Since taking responsibility for this group, I have worked with my team to better document, streamline, and improve our development processes as well as worked to help us adopt the new Agile methodology the broader organization was moving to. Show less

• Software Development Manager

  • Apr 2016 - Apr 2019

  Working with Persistent marketing to update the web presence for the IBM Continuous Engineering fpr IoT organization. This will allow us to better highlight the services and solutions the larger organization offers. Leading planning for future growth of site content, backend technologies, and metrics to ensure we have as efficient a marketing pipeline as possible.Lead the development team for the Jazz.net (https://jazz.net) website. We modernized the look and feel of the site, revamped the build system by implementing a continuous deployment pipeline integrated with Slack, and implemented new library and online trial systems. Worked with the digital marketing organization to help align the site with the broader digital marketing strategy.Also led the automated testing pipeline team. This team is currently working to overhaul how we deploy the product set in our automated environment, aiming to reduce hardware and operations costs by employing new technologies like Docker and CloudStack. In addition, the team continues to develop and maintain test pipelines for 5 separate release streams, as well as identifying general improvements around reliability, run time, and ease of use.Finally, I manage the team that develops, maintains, and tests the installs for the IBM Continuous Engineering and Collaborative Lifecycle Management solutions. This team is focused on improving the reliability and ease of use of the deployment process, as well as supporting the new features and functionality introduced in the solutions. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Development Manager

  • Mar 2015 - Mar 2016

  Led the development team for the Jazz.net (https://jazz.net) website. We modernized the look and feel of the site, revamped the build system by implementing a continuous deployment pipeline integrated with Slack, and implemented new library and online trial systems. Worked with the digital marketing organization to help align the site with the broader digital marketing strategy.Led a second team to complete the ROCR system development and deployment. The ROCR system increased productivity by moving to a single collaboration tool, reducing the time to notify all interested parties from 30-45 minutes per record to 30 seconds and also reduced the time to compile monthly metrics reports from 16 hours to 30 minutes. Show less

• Software Development Manager

  • Nov 2014 - Mar 2015

  Led a global team to implement and deploy a solution (ROCR) for linking customer support tickets with the various product team development areas. This system allowed for the automated collection of reliable metrics and increased productivity of the teams by streamlining forms, automating processes, and reducing the duplication of data. Led a second team that worked to simplify the creation and maintenance of builds and installs within IBM using proprietary technologies (IBM Installation Manager and CCB) Show less

• Advisory Software Engineer

  • Dec 2013 - Nov 2014

  Working on Rational OSLC Client Request (ROCR). ROCR is a toolkit for Rational Client Support and Development to collaborate with clients and each other, using Rational Team Concert, Rational ClearQuest, and OSLC linking.

• Rational Jazz L3 Support Engineer

  • Jan 2013 - Dec 2013

• Staff Software Engineer

  • Feb 2003 - Dec 2013

  Worked as a member of the Team Products install group supporting the Rational ClearCase and ClearQuest products. Developed and maintained the installs for these products, including adding support for new product features as well as fixing defects. These installers were both MSI based as well as Java and Eclipse based (IBM Installation Manager). Also worked with the support organization to assist in customer issues. Key Achievements- Created and led a cross-brand team to design and implement a common method for deploying web applications. Worked with representatives from CLM, desktop install, and the Rational Automation Framework for WebSphere team to determine needs, identify priorities, and develop the code. This was delivered in the ClearCase/ClearQuest 8.0 releases. I have built upon that work as part of the WebSphere install interlock group to seek how this can be utilized by other products across Software Group.- Created JNI code to find and stop product processes on Windows that were running when the user was attempting an install action.- Created C++ MFC based application to uninstall our MSI based products to assist large customers with upgrade scenarios. This tool cleanly uninstalled the products while preserving important user configuration data.- Drove a redesign of the ClearCase and ClearQuest feature trees in the 7.1.0.0 release. This involved working closely with product management, development, and customer support to create a logical organization of product functionality with updated names and descriptions for all the features. Also changed the underlying install organization to correctly map the individual files with the correct features. Show less

• Enterprise Deployment Coordinator

  • Jan 2011 - Dec 2012

  Drove the creation of the Design Partner Program (DPP) and Voice of the Customer Event (VoiCE) tracks for Enterprise Deployment. This included developing the topics for each session, identifying speakers or contributors to help develop presentation materials. For the DPP, I have worked with members of the User Assistance, Installation Manager, and Clearinghouse teams to gather customer feedback on initiatives underway in each of those areas. Have presented at both the June and November 2011 VoiCE on improvements IBM Rational has made to Installation Manager, documentation, and licensing, and provided that customer feedback to the appropriate teams. Since January 2012, I have been the project lead for efforts on new Enterprise Deployment tooling, aimed at addressing customer concerns around large scale deployments of Installation Manager based products. In addition to working on the development of this new tool, I have established the priorities for the project, lead the demo and planning meetings for the team, while continuing to lead the DPP and VoiCE efforts in the Enterprise Deployment space. Show less

• Team Products Install Group Technical Lead

  • Oct 2009 - Jun 2011

  Used my experience as an install developer to provide feedback to team members on their work and lead discussions in sizing and design meetings. Worked with the team's manager and team lead to plan releases, identifying and prioritizing new feature work as well as prioritizing work from our defect backlog. Represented the install team in product design discussions, providing input on implementing new product functionality in upcoming releases, as well as on a variety of cross functional teams. Have presented at VoiCE events for the ClearCase and ClearQuest teams on install changes and gathered feedback on those changes. Participated in customer engagements to help customers moving to the Installation Manager based versions of the products be better prepared. Participated in coop candidate interviewing and hiring. Show less

• Team Products Install Group Project Lead for Patches

  • Nov 2007 - Dec 2009

  Managed the workload for the team for the patch releases during this time period. Worked with my manager and the product teams to set priorities, led the iteration planning and review meetings, and made sure the group met its commitments for each patch release.



Rational Software

• Software Development
• 1 - 100 Employee

• Staff Software Engineer

  • Aug 2000 - Feb 2003