Mark McPartland

Product Manager at Transport Exchange Group
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Contact Information
us****@****om
(386) 825-5501
Location
Perth, Western Australia, Australia, AU

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Jayan P.

I had been working with Mark for more than 3 and half years , and he is a great team player, and well in managing teams in different parts of the world , and always there to support users in different time zones, there are very few managers who have business knowledge and technical skills and mark is one of them. I am very pleased in recommending Mark, Thanks JAYAN

Sangrah Bhatia

I have had the pleasure of knowing and working with Mark for a number of years. Mark has been one of the best managers I have had the privilege to work for. Mark is a supportive leader that works with you to achieve the best outcome for the organisation, the project and for you as an employee. I learnt a lot from Mark, particularly from his passion and dedication to the role as well his vast experience and technical knowledge. I am grateful for how Mark supported me in my role and provided the opportunities and guidance for me to progress and develop in my career. It was a pleasure to work with Mark and I would welcome the opportunity to work with him again in the future.

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Credentials

  • Unconscious Bias
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Psychological First Aid (Coursera)
    Johns Hopkins Bloomberg School of Public Health
    Jun, 2020
    - Nov, 2024
  • Social Psychology
    Wesleyan University
    May, 2020
    - Nov, 2024
  • Marketing Analytics
    University of Virginia
    Apr, 2020
    - Nov, 2024
  • Expeditioner
    Trailhead by Salesforce
  • Game Theory
    Coursera
  • Gamification
    Coursera

Experience

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Product Manager
      • Nov 2020 - Present

    • United Kingdom
    • IT Services and IT Consulting
    • Director & Principal Consultant
      • 2017 - Present

      Delivering Agile Software Product management & implementation solutions to consumers and enterprises.Client: Large Global Energy Client, London- Led contract to Transform project services systems and global data gathering.- Led customer research & stakeholder engagement across EU, USA & Asia.- Unearthed and engaged related agile transformation and modernization projects within the organisation, leveraging existing knowledge to advance the project - Leadership presentations of solution comprising technical, procedural and organisation change.- Requirements rationalisation, Roadmaps, User Story creation, Product Backlog grooming, Pilot sites identificationOthers: Mobile App Startup, London; Meat Processing Plant, Texas; Oilfield Co., Houston- C-suite thru to operator & customer engagement- Offshore development teams review, selection & management - Data & legacy system maintenance, mobile prototypes, system integration & automation- Implementation of SAAS (Jira, Confluence, Service Desk etc ) for Product Management & Support- Product Backlog curation, daily agile stand-up sessions, project reviews - Strategic review of legacy CRM and Order Management Systems- Business Analysis & recommendations for increased profit and reduced operating costs.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Product Manager
      • Jul 2019 - Nov 2020

      Product Delivery in fast paced B2C and B2B Startup.Product Manager Data Integration Services Product Delivery in fast paced B2C and B2B Startup.Product Manager Data Integration Services

    • Australia
    • Professional Services
    • 700 & Above Employee
    • Global Systems Manager
      • Oct 2010 - May 2016

      As part of global team of System & Managers & Functional Owners within 44,000 strong company:- Led distributed global team of system specialists, developers & support staff in EU, USA/CAN, Asia, developing & supporting business critical internal and client facing systems- Led requirements gathering, design documentation, development, testing, implementation & support for multiple systems- Responsible for global team strategy, budget, hiring, mentoring, reviews- Introduced Agile methods of working within team and helped drive to wider company- With IT, introduced DevOps thinking to solution delivery- Implementation of online support ticketing systems, SLAs, team KPIs- Vendor management (account, contractual, support)- Application consolidation and rationalisation- SME identification & global communities of practice setup- Developed key application road maps, and with peers integrated road maps- Developed and ran customer/stakeholder research & engagement programs- In depth system review studies and recommendations for various proposed & incumbent systems- Researched and presented findings on failings of internal system delivery projects- Client application solution consulting, technical & functional interface for major projects- Planned and conducted Beta & Pilot programs- Commercial strategy for monetisation of developed applications- Developed & delivered marketing material, presentations and training- Developed new hybrid in-house / offshore software development & maintenance team operating model- Provided out of hours Tier-3 support, mentored/led Tier-1 & Tier-2 support staff. Continuous improvement promoting Tier-0- Sponsor for numerous company innovation projects- Systems data interface lead for Project Systems to finance systems, document management, engineering and other bespoke systems- Project Management and Control Systems SME- Developed custom applications / SQL Stored Procedures for customer needs and internal BI analysis/reports

    • System Implementation & Support Manager
      • Oct 2008 - Oct 2010

      Europe & Africa regional manager for Cost Control systems. Project start-up – Engaging with Customer and Project Managers to define Work Breakdown structure, Project Controls Plans, Reporting Requirements, System integration Project systems management, implementation, training & support- London, Manchester, Delft, Doha, Abu Dhabi, Pretoria and Atyrau Kazakhstan Proposals system write-ups and budget planningAs well as regional Cost Systems responsibility, was returned the role of Product Manager/Owner for InControl, covering the core responsibilities of 2003-2005 period on larger global scale for WorleyParsons offices (The company had ceased offering InControl externally and instead focused on leveraging its benefits for own projects only). System used in over 40 offices of 35,000 employee company Management of offshore (Infosys - Hyderabad, India) Development & Maintenance Team Management of Global Testing, Training, Support and Documentation teams System Development Strategy Roadmaping  Providing Project Control guidance and direction to WorleyParsons’ Business Units. After implementation customer engagement, support and customisation management. Integration architect for integrating InControl with client systems and requirements

    • Principal Project Controls Specialist
      • Oct 2005 - Sep 2008

      2006 – Principal Project Controls Engineer, Western Expansion Project (WEXP)  Project planning, schedule development & tracking of engineering based activities; Weekly project progress, man-hour and cost reporting directly to Project Manager;  Client interaction Steer Weekly Engineering Progress measurement gathering & develop weekly engineering progress curves; Coordinate Project Cost Change Management Analysing Forecasts and reporting; Training engineers on progress updating within system;2006-2008 – Principal Project Controls Engineer, Systems Implementation & Support Lead the roll out of Project Control System within North American region Ongoing USA support and training of Project Control System Support global systems manager & team on enhancement submission and testing

    • Operations Manager
      • Jun 2003 - Sep 2005

      CTR Solutions provides software to the Engineering and Construction covering Proposal Generation, Project Man-hour & Cost Control, Contract Management, Time sheeting, Billing, Change Management, Deliverable Progress management and Document ControlClients include: Worley, JP Kenny, Genesis Oil & Gas, Intec Engineering, Woodside, Shell, NZRC, Apache Energy Leadership & Management of the Development, Testing, Training, Support and Documentation teams Marketing, Sales and support presentations to clients and industry organisations System Development Roadmap & Progression planning  Providing Project Control Operational guidance and training. Post-implementation customer engagement, support and customisation management. Integration architect for integrating InControl with client systems and requirements2003 - 3 month secondment to MEG Worley (Calgary) to implement Project Controls System & train local staff.

    • Australia
    • Professional Services
    • 700 & Above Employee
    • Project Controls Engineer
      • Jan 2000 - Jun 2003

      Various Worley Projects / Offices - Worley International Systems development & installation for Worley’s Middle East Offices (Qatar & Abu Dhabi). 2002 - 4 month secondment MgJV - Implemented project controls system & structure in MgJV alliance (Worley & Kvaerner) Melbourne. Start-up Project Control until permanent Project Cost Controller employed. System training for Cost controller & Project Engineers2001 - 4 month secondment Worley Qatar - Implemented Project Controls & Document Control suite of systems (InControl, Timetrax, P3 Planning) for Worley start-up office in Qatar. Project Controller and Scheduler for Qatar Petroleum projects until permanent positions filled.2000 - BP Kwinana Clean Fuels ProjectCost System implementation & operation. Coordination of weekly & monthly man-hour, cost and schedule progress & forecasting reports. (Project received the Institute of Engineers Australia award for ‘Best Managed Engineering Project 2000’)1999 - DBNGP Stage 3 Upgrade. Project Engineer – Change ManagementMan-hour, progress and cost control updating and reporting. Coordination of project scope changes – defining, preparing multi-discipline budgets & quotations and submissions.Liaison with 3rd party suppliers, all engineering disciplines & client.

    • Australia
    • Wholesale Building Materials
    • 500 - 600 Employee
    • Assistant Site Manager
      • Jul 1997 - Nov 1998

      Pioneer Concrete. Assistant Quarry Manager Pioneer Concrete. Assistant Quarry Manager

    • Australia
    • Mining
    • 700 & Above Employee
    • Mechanical Engineer - Graduate
      • Jan 1996 - Jun 1997

      WMC Resources - Graduate Engineer- Mount Magnet Gold Mine- Mount Keith Nickel Mine WMC Resources - Graduate Engineer- Mount Magnet Gold Mine- Mount Keith Nickel Mine

Education

  • Northwestern University - Kellogg School of Management
    Professional Certificate in Product Management, Product Management
    2021 - 2021
  • The University of Western Australia
    Bachelor of Engineering - BE, Mechanical Engineering
    1988 - 1995

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