Mark Jones
Director, Business Development and Customer Engagement at JADE- Claim this Profile
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Bio
Yohan Ellappuli
I met Mark towards the end of the first week of induction at Pearson. By then, I have gone through multiple product training sessions and was quite overwhelmed with information. While Mark was tasked to go through another new module, he took a step back and asked "How has your week been?", when I explained it has been quite overwhelming, he said let's not go through another new module, instead, ask him anything I want. This led us to have a casual chat about the team structure, products, and other things which put everything learnt into context. This experience sums up who Mark is. He is a great teammate who has always been there to support me from day one. Recently I worked with Mark on a tender presentation, where he managed the process from beginning to the end seamlessly and made life easy for everyone who was involved in the process. Mark is well organised, reliable and works well under pressure. I would highly recommend Mark to any organisation.
Matthew Mansour
Marks first interaction with myself was on a low point with Pearson who I had always had a good relationship with. In saying this Mark is the reason I gave Pearson another go and I have a strong commitment to Pearson because of Marks excellent rapport with his clients, his honesty, his great sense of humour and his ability to listen to the clients needs. Mark always delivers above and beyond your expectations. Mark has a great sense of understanding education and a excellent desire to make life easier for his clients. I highly recommend Mark for any role his desires and I am sure any employer would do whatever it takes to keep him on board!
Yohan Ellappuli
I met Mark towards the end of the first week of induction at Pearson. By then, I have gone through multiple product training sessions and was quite overwhelmed with information. While Mark was tasked to go through another new module, he took a step back and asked "How has your week been?", when I explained it has been quite overwhelming, he said let's not go through another new module, instead, ask him anything I want. This led us to have a casual chat about the team structure, products, and other things which put everything learnt into context. This experience sums up who Mark is. He is a great teammate who has always been there to support me from day one. Recently I worked with Mark on a tender presentation, where he managed the process from beginning to the end seamlessly and made life easy for everyone who was involved in the process. Mark is well organised, reliable and works well under pressure. I would highly recommend Mark to any organisation.
Matthew Mansour
Marks first interaction with myself was on a low point with Pearson who I had always had a good relationship with. In saying this Mark is the reason I gave Pearson another go and I have a strong commitment to Pearson because of Marks excellent rapport with his clients, his honesty, his great sense of humour and his ability to listen to the clients needs. Mark always delivers above and beyond your expectations. Mark has a great sense of understanding education and a excellent desire to make life easier for his clients. I highly recommend Mark for any role his desires and I am sure any employer would do whatever it takes to keep him on board!
Yohan Ellappuli
I met Mark towards the end of the first week of induction at Pearson. By then, I have gone through multiple product training sessions and was quite overwhelmed with information. While Mark was tasked to go through another new module, he took a step back and asked "How has your week been?", when I explained it has been quite overwhelming, he said let's not go through another new module, instead, ask him anything I want. This led us to have a casual chat about the team structure, products, and other things which put everything learnt into context. This experience sums up who Mark is. He is a great teammate who has always been there to support me from day one. Recently I worked with Mark on a tender presentation, where he managed the process from beginning to the end seamlessly and made life easy for everyone who was involved in the process. Mark is well organised, reliable and works well under pressure. I would highly recommend Mark to any organisation.
Matthew Mansour
Marks first interaction with myself was on a low point with Pearson who I had always had a good relationship with. In saying this Mark is the reason I gave Pearson another go and I have a strong commitment to Pearson because of Marks excellent rapport with his clients, his honesty, his great sense of humour and his ability to listen to the clients needs. Mark always delivers above and beyond your expectations. Mark has a great sense of understanding education and a excellent desire to make life easier for his clients. I highly recommend Mark for any role his desires and I am sure any employer would do whatever it takes to keep him on board!
Yohan Ellappuli
I met Mark towards the end of the first week of induction at Pearson. By then, I have gone through multiple product training sessions and was quite overwhelmed with information. While Mark was tasked to go through another new module, he took a step back and asked "How has your week been?", when I explained it has been quite overwhelming, he said let's not go through another new module, instead, ask him anything I want. This led us to have a casual chat about the team structure, products, and other things which put everything learnt into context. This experience sums up who Mark is. He is a great teammate who has always been there to support me from day one. Recently I worked with Mark on a tender presentation, where he managed the process from beginning to the end seamlessly and made life easy for everyone who was involved in the process. Mark is well organised, reliable and works well under pressure. I would highly recommend Mark to any organisation.
Matthew Mansour
Marks first interaction with myself was on a low point with Pearson who I had always had a good relationship with. In saying this Mark is the reason I gave Pearson another go and I have a strong commitment to Pearson because of Marks excellent rapport with his clients, his honesty, his great sense of humour and his ability to listen to the clients needs. Mark always delivers above and beyond your expectations. Mark has a great sense of understanding education and a excellent desire to make life easier for his clients. I highly recommend Mark for any role his desires and I am sure any employer would do whatever it takes to keep him on board!
Experience
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JADE
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Australia
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Legal Services
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1 - 100 Employee
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Director, Business Development and Customer Engagement
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Oct 2023 - Present
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Freelance Writer
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Feb 2021 - Present
Helping businesses win with words. Helping businesses win with words.
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LegalVision
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Australia
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Legal Services
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100 - 200 Employee
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Client Success Manager
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Nov 2021 - Oct 2023
LegalVision is a market disruptor in the commercial legal services industry. Our innovative business model and custom-built technology assist our lawyers to provide a faster, better quality and more cost-effective client experience. LegalVision is a leader in delivering legal services in Australia and has assisted more than 150,000 businesses. The firm was awarded NewLaw Firm of the Year at the Australian Law Awards and was named Fastest Growing Law Firm in APAC by the Financial Times for 2021 & 2022. We are on a mission to transform legal services and we believe the foundation of that is in providing an incredible experience to our clients through accessible and proactive legal support. Show less
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Arnold Bloch Leibler
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Australia
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Law Practice
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300 - 400 Employee
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Paralegal
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Jul 2023 - Aug 2023
This was a temporary position assisting the Property team with reviewing, drafting and filing. This was a temporary position assisting the Property team with reviewing, drafting and filing.
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Pearson
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United Kingdom
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Education
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700 & Above Employee
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Enterprise Account Manager
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May 2018 - Dec 2021
As an Enterprise Account Manager, I manage a portfolio of clients in NSW (Academics and University Staff) who use Pearson learning technologies, including MyLabs&Mastering, LearningCatalytics and SmarThinking.I ensure existing customers are set up and ready to deliver academic curriculum. I deliver training based on client needs, best practice and optimal student experience.I work in a collaborative manner with Learning Technology Managers and Education Consultants to manage and train new clients. I provide technical implementation support to customers and assist with resolving customer technical support escalations, and I also provide technical knowledge and support with pre-sale activities.I also work with Learning Technology Managers in a business development perspective. This includes the successful management, writing and submission of tender responses. Show less
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Education Consultant
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Sep 2014 - May 2018
Pearson is a learning company dedicated to transforming the education sector through innovative solutions and services. My role in the business involves sharing new ideas and technology with the market, working towards growth and increased market share and establishing relationships with key stakeholders.
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Sensis
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Sydney Area, Australia
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Media Sales Advisor - Yellow Pages
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Aug 2012 - Aug 2014
Sensis is the largest online advertising solutions business in Australia. Coming from an incredibly successful print legacy, Sensis' immediate priority is to help Australian businesses capture a new online audience. It is my role to assist in that priority. My responsibilities include, but are not limited to: - Face-to-face Sales - Telephone Sales - SEM & SEO Campaign Management - Advertising Solutions Consultant - Print and Online Media Management - Account & Portfolio Management Show less
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Victorian State Government
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Melbourne, Australia
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Teacher
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Aug 2011 - Aug 2012
Reporting to the department and curriculum head, I was responsible for the day-to-day teaching of primary students. Curriculum had to be written to task and planned in conjunction with the yearly schedule. Student welfare was always a large part of this title, as I taught over 400 students on a weekly basis. In my short time at Baden Powell, I also qualified as a TESOL instructor (Teachers of English to Speakers of Other Languages). Reporting to the department and curriculum head, I was responsible for the day-to-day teaching of primary students. Curriculum had to be written to task and planned in conjunction with the yearly schedule. Student welfare was always a large part of this title, as I taught over 400 students on a weekly basis. In my short time at Baden Powell, I also qualified as a TESOL instructor (Teachers of English to Speakers of Other Languages).
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Melbourne South
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Australia
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IT Services and IT Consulting
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200 - 300 Employee
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Account Manager
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Jan 2010 - Aug 2011
Reporting to the Sales Director, I was responsible for business development and business retention. This was achieved through a number of means, including in-house and external lead generation and cold calling. My role included travelling to customer’s workplaces, inspecting sites and completing need assessments. The primary responsibility of this position was to generate new business opportunities to enable the delivery of the full suite of Commander products. In order to maintain and grow existing revenue streams, the development and expansion of relationships with existing Commander customers was imperative. Show less
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Haileybury College
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Melbourne, Australia
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English Teacher
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Jan 2007 - Dec 2009
Reporting to the department head, I was responsible for the day-to-day teaching of English and Humanities at senior level. Curriculum had to be written to task and planned in conjunction with the yearly schedule. Student welfare was always a large part of this title, and I was personally responsible for the day-to-day care of 26 students. In my time at Haileybury I also assumed a coaching role of the school’s badminton and basketball team for my entire 3-year tenure. Reporting to the department head, I was responsible for the day-to-day teaching of English and Humanities at senior level. Curriculum had to be written to task and planned in conjunction with the yearly schedule. Student welfare was always a large part of this title, and I was personally responsible for the day-to-day care of 26 students. In my time at Haileybury I also assumed a coaching role of the school’s badminton and basketball team for my entire 3-year tenure.
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Education
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2005 - 2005
RMIT University
Graduate Diploma of Education, Secondary Education and Teaching -
2011 - 2011
Deakon
Sales -
2011 - 2011
AWARD School
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2001 - 2003
RMIT University
Bachelor of Arts, Advertising -
1993 - 1998
St Bede's College
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2017 - 2017
Udemy Alumni
Product Management
Community
