Markéta Cenkerová

Customer Service Representative at Zalando Lounge
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Contact Information
us****@****om
(386) 825-5501
Location
Potsdam, Brandenburg, Germany, DE

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Bio

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Credentials

  • IELTS
    British Council
    Sep, 2018
    - Nov, 2024

Experience

    • Germany
    • Internet Publishing
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2021 - Present

    • United Kingdom
    • Law Practice
    • 1 - 100 Employee
    • Paralegal/Researcher
      • Sep 2019 - Feb 2021

      - Conducting research in order to protect client's intellectual property rights.- Evaluating data provided and looking for potential cases.- Finding legal entities infringing an intellectual property rights of our client and creatingcases which are subsequently passed to the compliance team.- Conducting investigation and gathering evidence about infringements and filling themintothe report.- Using special software designed to identify infringements and working with our client'sdatabase.- Working in close cooperation with other team members.- Fulfilling targets.- Skills: Strong computer skills and IT knowledge, attention to the detail, teamwork,effective and quick way of work, good communication skills, language skills

    • Czechia
    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Jun 2017 - Sep 2017

      Administrative help in Erasmus+ office. My tasks consisted from communicating with students, preparing contracts for students leaving for their Erasmus+ stay, and collecting documents from students who have returned. My responsibilities were to sort the documents out, make digital copies, upload them in the system and make sure that they were filled up correctly. I was also providing support for the rest of the team. Administrative help in Erasmus+ office. My tasks consisted from communicating with students, preparing contracts for students leaving for their Erasmus+ stay, and collecting documents from students who have returned. My responsibilities were to sort the documents out, make digital copies, upload them in the system and make sure that they were filled up correctly. I was also providing support for the rest of the team.

    • Tour Guide
      • Jun 2015 - Aug 2016

      My role as a tour guide consisted from providing visitors of Klementinum with historical information while presenting them interiors of former Jesuit university. My responsibility was also to deal with unexpected situations during the tour, answering the questions and organizing big groups of people. I was guiding in English, Czech ang German language. My role as a tour guide consisted from providing visitors of Klementinum with historical information while presenting them interiors of former Jesuit university. My responsibility was also to deal with unexpected situations during the tour, answering the questions and organizing big groups of people. I was guiding in English, Czech ang German language.

    • Student Law Assistant
      • Nov 2014 - Mar 2015

      My role consisted from conducting legal research, communicating with clients and public authorities and doing other tasks necessary for smooth functioning of the office. My role consisted from conducting legal research, communicating with clients and public authorities and doing other tasks necessary for smooth functioning of the office.

Education

  • Bangor University
    Master of Laws - LLM, Intellectual Property
    2018 - 2019
  • Charles University in Prague
    Master's degree, Law
    -

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