Experience

The K Company Realty, LLC

• United States
• Real Estate
• 100 - 200 Employee

• Realestate Sales

  • Sep 2016 - Present



Landstar Transportation Logistics, Inc. - GDL Agency

• United States
• Truck Transportation
• 100 - 200 Employee

• Independent Logistics Agent

  • Sep 2016 - Sep 2016

  Coordinate the move of freight between distributors and drivers. I make sure deadlines are meet and safety is not compromised. My specialty includes heavy haul and hazardous materials. Coordinate the move of freight between distributors and drivers. I make sure deadlines are meet and safety is not compromised. My specialty includes heavy haul and hazardous materials.



USAA

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Loan Processor

  • Oct 2012 - Sep 2016

  Assist customers with refinancing and home purchases by helping them to provide critical documents to get a final approval from the underwriter. I review loan applications to determine accuracy of information provided by obtaining supporting documentation. Once the information is received, I review the file, make updates as needed, and determine if we have a viable loan. I also ensure all compliance guidelines are followed and deadlines met. My role also requires me to coordinate with closers and underwriters to provide clear next steps and closing expectations to members. I make sure status updates are provided to Realtors, Attorneys, and Title Companies to let them know our timeline and expectations. Show less



Waymar Realty

• Realestate Broker

  • Dec 2005 - Sep 2012

  I worked for Coldwell Banker from 2001-2004 as a real estate sales person. I then worked for Prudential Real Estate from 2004-2005 as a real estate sales person. I opened up my real estate firm in 2005. At Waymar Realty, I provided support to the new realtors. Managed the daily workflow and ensured compliance with all state laws relating to real estate for the State of Florida were followed. Made sure all classes were completed and licensing remained up to date. I also reviewed all contracts written by the realtors and made sure they were accurate. I assisted in negotiations of potential purchases and sales. I provided outstanding customer service to the realtors and customers needing real-estate services from Waymar Realty Inc. Created custom market analysis to determine fair market value for residential and commercial properties. Reviewed HUD 1 statements to make sure they were accurate prior to closing. Show less



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Case Manager

  • Mar 1996 - Sep 2012

  Took calls from irate callers in a supervisory position on a daily basis. Spoke with the customers and resolved their concerns in a timely manner. My position also allowed me to teach new employees best practices, procedures and technical support. Processed loans, dividend disbursements and ensured expedited delivery by offering overnight services. Handled unique situations that required extensive research and follow up. Promoted products and services by responding orally and/or in writing. Followed up on client requests to make sure they were completed accurately and outstanding service was provided. Provided customer care to Elite Brokers and PruSelect customers to make sure they received the best service. Show less



KeyPointe Mortgage

• Mortgage Broker

  • Dec 2003 - Dec 2008

  Reviewed credit worthiness and located suitable mortgage options. Provided credit repair assistance. Gathered all documents and reviewed them for accuracy. Prepared company for auditing and ensured all guidelines were met. We received a satisfactory audit with no findings. Hired new brokers and verified their licenses and prior employment credentials. Reviewed credit worthiness and located suitable mortgage options. Provided credit repair assistance. Gathered all documents and reviewed them for accuracy. Prepared company for auditing and ensured all guidelines were met. We received a satisfactory audit with no findings. Hired new brokers and verified their licenses and prior employment credentials.