Experience

LIME

• Telecommunications
• 700 & Above Employee

• Mobile Recharge Sales Manager

  • Jan 2005 - Present

  LIME is a 140 year-old telecommunications company providing landline, internet, mobile, TV entertainment services to customers in the Caribbean. Role reports directly to VP – Retail & Operations with responsibility for increasing Recharge Sales and expanding Point-of-Sale access in Jamaica and Diaspora regions. Directs the daily activities of a team of 10 employees.; Generated the highest level of recharge revenues ever in LIME Jamaica recharge business, moved sales to $600M in 9 years. - Reduced direct costs associated with recharge by renegotiating commission terms with dealers and distributors, from 15% to 8%. - Negotiated direct mobile recharge vendor contracts, which expanded the distribution channel by 3000 locations. - Reduced delivery turnaround of orders to electronic partners from 48 hours to 6 hours since 2012. Streamlined the process involving stakeholder departments and reduced processing time of each area. - Improved the company’s cashflow by ensuring timely collection of receivable by reducing credit term to 30 days, down from 60 days. - Launched new method of recharge via merchant web and mobile device which allowed any entrepreneur to buy and resell prepaid mobile recharge at a profit. This method also allowed customers to buy any amount of recharge rather than the standard denomination in market. - Promoted to a more senior level Sales Manager with an expanded portfolio in 2011. Show less



Oceanic Digital Jamaica

• Telecommunications
• 1 - 100 Employee

• Dealer Support Manager | Retail Store Manager

  • Jan 2001 - Jan 2005

  Oceanic Digital Jamaica, rebranded Centennial Jamaica and later Claro was one of the three major mobile players in the Jamaica market. Was promoted from Retail Store Manager to Dealer Manager in charge of the entire authorized distributor channel of 3rd party dealers responsible for expanding mobile device and recharge sales. Had oversight of 24 employees.; Consistently met sales targets and received annual incentive bonus. - Was key in the organization’s first kiosk sales business which saved an average of $750K per month when compared to retail outlet cost. - Was instrumental in the negotiation of property leases associated with rental for store-in-store sales. Identified prominent high traffic locations in highly competitive zones. 2 Marjorie Lowe Frontline Sales | Distribution Management | Human Resources Show less



Super D Services Jamaica Limited

• Sales/Operations Manager

  • Jan 1999 - Jan 2001

  Super D Services is a waste disposal company which serviced hospitality, health, telecommunications and other business clients across the island. Role reported to the GM and was recruited to help with start-up of the organization and to establish client relations that resulted in continued recurring revenue for the organization. Managed the day-to-day activities of 6 direct reports. Selected Accomplishments: - Generated J$3M in profit with the first year of business and doubled that performance in year 2. - Implemented a 2-hour turnaround time to all customers in the urban area and 24 hours in rural Jamaica. This improved the service level to customers and rivalled the service level of the major competitor. - Continually improved the companies cashflow by instituting stringent credit and collection terms. Show less



Rentokil Jamaica Limited

• Jamaica

• Operations Manager

  • Jan 1997 - Jan 1999



Power & Tractor Limited

• Personnel Manager

  • Jan 1995 - Jan 1997



East Ocean Textiles

• Jamaica

• Human Resources Manager

  • Jan 1984 - Jan 1995