Marjorie Aragones

Tech Support at Magicdust
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Contact Information
us****@****om
(386) 825-5501
Location
General Santos, Soccsksargen, Philippines, PH
Languages
  • English Professional working proficiency
  • Filipino Native or bilingual proficiency
  • Cebuano Native or bilingual proficiency
  • Ilonggo Professional working proficiency
Skills

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Experience

  • Magicdust
    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Tech Support
      • Mar 2022 - Present

    • Admin: Accounts/Domains (DNS) Virtual Assistant
      • Sep 2016 - Present

      DNS and Domain Name Management, Taking Websites LiveSSL Certificate InstallationDomain & SSL RenewalDomain Backup/CancellationsEmail Accounts SetupHandover Letters for eWeb & Extra Design/DevelopmentDesign Brief Chasing/Follow up with ClientProcess Design BriefsUpdating Spreadsheets/Google Sheets for Daily ReportEmail & Task Management in DeskCustomer Service - Answering Emails and CallsClearing Voicemails from DeskCreating and Sending Invoices in XeroUpdating Jobs/Tasks using Workflow Max (WFM) Show less

  • Auswide Concepts T/as AWC Shopfitters
    • Delonix Marketing Corporation - VA
      • May 2016 - Sep 2016

      - General Admin; Assistant - Email management - Updating bank account movements using Xero - Entering costs from invoices using Workflow Max - Updating Supplier Statements - Reconciling Ad-hoc register in Google Sheets - Blogging - General Admin; Assistant - Email management - Updating bank account movements using Xero - Entering costs from invoices using Workflow Max - Updating Supplier Statements - Reconciling Ad-hoc register in Google Sheets - Blogging

  • Telepeformance
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • PSTN Service Specialist at Telstra
      • May 2012 - Apr 2016

      - Fault Reporting includes investigation and troubleshooting - Subscriber Line Testing and Diagnosis of Copper Line - Delivering customer advocacy through customer service - Remote assistance for Communication Technicians for phoneline restoration - CAM Programming: connecting/disconnecting lines & add/remove phone features - Fault Reporting includes investigation and troubleshooting - Subscriber Line Testing and Diagnosis of Copper Line - Delivering customer advocacy through customer service - Remote assistance for Communication Technicians for phoneline restoration - CAM Programming: connecting/disconnecting lines & add/remove phone features

Education

  • Ramon Magsaysay Memorial Colleges, Gen. Santos City
    Associate’s Degree, Computer Hardware Technology/Technician
    2009 - 2012
  • Mindanao State University - General Santos City
    Electrical, Electronics and Communications Engineering
    2006 - 2008
  • Mindanao State University
    Bachelor of Science - BS, Electrical, Electronics and Communications Engineering
    2006 - 2008
  • Mindanao State University - General Santos

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