Experience

Ex Shell Chemicals Europe B.V.

• Retired

  • Oct 2016 - Present

  After 34 years working at Shell I retired and enjoying life as ex Shell Chemicals B.V. Employee

• Logistics Project Manager

  • Jul 2015 - Sep 2016

  In this role I am responsible for two huge projects: 1) As Shell Chemicals' Business representative for the recharge of LOLA. (The Site Logistics’ fence handling system at Pernis and Moerdijk).1. Ensure that in the ongoing development/implementation of OAS all SCE business’ requirements are timely considered and correctly included in the new IT solution. 2. Stakeholder communication and change and engage management with key stakeholders and end users.3. Participation in preparation in the monthly Steering committee meetings. 4. UAT (User acceptance testing):a. Stimulate the development of test scenarios to ensure we have enough material to test from a business perspective during UAT.b. Participate in the UAT.c. Ensure critical SME are participating.5.Training:a. Ensure a proper training program is developed.b. Feasible schedule is developed to train all involved staff.2) Drop Swap implementation of all road/intermodal loadings via Pernis.• Overall project delivery, meeting agreed milestones and KPI’s • Leading/Participating in various work streams (i.e. OtC, GSAP/IT/Elemica, IT Access, Governance and assurance, Site implementation, Change and Engage) • Interface management and issue identification and resolution • Stakeholder communication and change and engage management • Progress tracking and reporting (KPI’s) • Leadership: Impactful visibility with relevant key stakeholders: LSP’s senior managers, Commercial management, manufacturing stakeholders in Pernis CVP, Moerdijk, Supply Chain Managers in Europe. Show less



Shell Chemicals Europe B.V.

• Netherlands
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Centre Manager

  • Aug 2008 - Jun 2015

  In this role I have 19 direct reports name CRC's consisting experienced CRC's and new joiners from many different European countries. CRC's are responsible for the whole order to cash process and we serve our customers in their native languages • I recruit talented staff, externally and internally. As a consequence the on-boarding process, succession planning and development of staff are crucial to ensure the business continuity. • Strongly customer and service focussed and resolve complex customer issues in liaison with staff from other departments such as Sales Executives and Product lines, Supply Chain & Logistics, GSAP User Support, HSSE and Account Receivable and Accounts Payable staffand the . • Proved and showed the ability to lead a team in a very culturally diverse environment. • Helped to roll out the Lean Six Sigma methodology in the Customer Centre, aiming efficiency improvements and reducing waste and LP1 (Lean Practitioner) certified where I coached staff on the CI (Continuously Improvements) methodology. Show less

• Logistics Planner

  • 2005 - 2008

  Logistics Planner I ensured that the land logistics network (consisting of road transport, rail transport, intermodal transport and storage) was capable of supporting the supply chain and business plans. If discrepancies were identified between the land logistics network and the requirements defined by supply and business plans, I identified these gaps and proposed and implemented suitable solutions that met the business requirements in a safe and efficient way. These solutions could be changes in: 1) the land logistics network (e.g. a change in mode of transport) 2) the supply network (e.g. a change in supply point) 3) the customer service offering (e.g. a change in lead time). Show less



Shell Chemicals

• Chemical Manufacturing

• Leadership roles in different levels of Shell's Staff Councils

  • 1999 - 2008

  Chair Shell European Forum (European staff council) • Led a pan European team of 35 delegates from 25 European different countries, including the coordinating committee.• Controlled and governed the change processes in all European businesses within Shell. We represented all European staff.• Furthermore built up knowledge of the whole consultation processes in different European Countries.Central staff council member • The central staff council represents all Dutch staff and is mainly focussed on remuneration changes.• Local Staff council vice chair.Advised and monitored the whole change process from a local organisation into a pan European organisation.• Ensured a smooth implementation plan before off shoring the first wave of financial activities and accounts payable activities to Shell Service Centre in Krakow.• Advised and suggested how to develop the SCE stress reduction plan. Show less

• Training Coordinator Logistics, Quality Focal point, Logistics Employee and Administration Assistant

  • 1998 - 1999

  • Developed training material for internal courses, on boarded new employees and executed internal audits.• Invoiced, registered orders, handled banking affairs (letter of credits) and export activities, requested for pre-shipment inspection, planned the supply of some Chemical products. ( HODer and Isocyanates).• Administrated a 3rd party drumming installation (Caldic Chemie) and agricultural products• Developed and updated management information.• Calculated and fulfilled the CBS declaration.• Reported yields of several Chemical plants. Show less



Shell Chemcicals Europe B.V>

• Transport Coordinator road/rail/air

  • 1999 - 2005

  The Land Logistics department is responsible for all land movements within Europe including Russia, Turkey and Eastern Europe. We facilitated and supported the Chemicals Class of Business and involved the stakeholders to ensure that the required transport services were delivered in a safe, efficient, reliable and sustainable way • Implemented new contracts for land (road and rail) and air transports as a result of tender processes and contract extensions. • Analyzed, monitored and, if necessary, improved the logistics performance of the contracted vendors through structured operational performance meetings. • Reviewed and drove improvement of the agreed KPI’s with contracted vendors. Maintained the dedicated IT support system and reviewed KPI’s (performance measurement system) • Investigated and developed processes for cost reduction. • Negotiated freight rates and bought in transport services on the spot market for new destinations in Eastern Europe and Russia. • Initiated, investigated and implemented new logistics projects with regard to Eastern Europe. Show less