Experience

Fidelity Bank

• United States
• Banking
• 100 - 200 Employee

• Business Relations Specialist

  • Nov 2022 - Present



Traditional Mortgage LLC

• United States
• Financial Services
• 1 - 100 Employee

• Loan Officer Assistant

  • Feb 2022 - Sep 2022

  Assistant to EVP, delivering exceptional customer service to clients. Work independently on special projects. Manage CRM database. Assistant to EVP, delivering exceptional customer service to clients. Work independently on special projects. Manage CRM database.



Citizens

• United States
• Banking
• 700 & Above Employee

• Loan Officer Assistant

  • Sep 2020 - Feb 2022

  LOA to VP, delivered exceptional customer service to clients and colleagues. Managed CRM database. LOA to VP, delivered exceptional customer service to clients and colleagues. Managed CRM database.



Fulton Mortgage Company, A Division of Fulton Bank, N.A.

• Bethlehem, PA

• Loan Officer Assistant/Marketing Coordinator

  • Jul 2007 - Sep 2021

  LOA to Senior VP, delivering white-glove customer service experience. Create brand evangelists, cultivate borrowers'​ confidence in choosing Fulton Mortgage Company. Collaborate with 15+ mortgage LOs in PA and NJ to personalize marketing activities. Work independently on special projects. Manage CRM database. High profile events: Fulton Mortgage LPO Grand Opening, Philadelphia, PA; Triple Play Realtor Convention, Atlantic City, NJ; periodic Lunch and Learn events for REALTORS, Bethlehem, PA; builders/realtor reception at Northampton Country Club, Easton, PA. Show less



White House Black Market

• Retail
• 700 & Above Employee

• Sales Support Associate

  • Jun 2012 - May 2015

  Cashier and brand ambassador. Converted browsers into loyal customers. Accurately entered information into corporate database. Maintained attractive visual displays and appearance of the boutique. Cashier and brand ambassador. Converted browsers into loyal customers. Accurately entered information into corporate database. Maintained attractive visual displays and appearance of the boutique.



Lafayette Ambassador Bank

• United States
• Banking
• 1 - 100 Employee

• Public Relations Assistant/Graphic Designer

  • Apr 2003 - Jun 2007

  Prioritized in-house design projects. Managed $200K charitable contributions budget. Notable projects: Transformed employee newsletter from 2-color, 4-page format to a dynamic 8-page full color publication; created dynamic trade show displays; wrote articles, advertorials and other content for employee and/or customer distribution. Prioritized in-house design projects. Managed $200K charitable contributions budget. Notable projects: Transformed employee newsletter from 2-color, 4-page format to a dynamic 8-page full color publication; created dynamic trade show displays; wrote articles, advertorials and other content for employee and/or customer distribution.