Immigrant Wellness Team MSW-I

• Sep 2022 - Present

Program & Partnership Associate

• Sep 2020 - Present

Program Operations Coordinator

• Nov 2018 - Sep 2020

School Success Coach, MSW-I

• Sep 2021 - May 2022

Supported newly arrived refugee and asylum-seeking families with New York City school enrollment. Conducted an initial assessment for each client to determine strengths and areas of growth and established an individual service plan for the academic year with each client and their caregiver. Advocated for and secure interpretation services as needed to address issues involving education and other challenges as they arise. Refered youth and families for community-based services, including mental health counseling, after-school programs, and beneficial programming. Collaborated with other IRC staff to facilitate participation and enrollment in other IRC programming, including youth tutoring, employment services, adult learning, and financial counseling. Maintained comprehensive case notes and regularly update individual service plan to respond to clients’ academic, material, and special case management needs.

English Second Language Instructor

• Aug 2016 - Mar 2020

As a VIPKID instructor I have provided one-on-one full immersion lessons to Chinese students ages 4-13 in an online classroom setting. I have conducted culturally appropriate and engaging classes based on the American curriculum and the Common Core State Standards. Each class is tailored according to individual student proficiency and level as the student progresses in the program. As a VIPKID instructor I have provided one-on-one full immersion lessons to Chinese students ages 4-13 in an online classroom setting. I have conducted culturally appropriate and engaging classes based on the American curriculum and the Common Core State Standards. Each class is tailored according to individual student proficiency and level as the student progresses in the program.

Capacity Building and Leadership School English Instructor

• Mar 2018 - Aug 2018

Taught English speaking, writing and reading to Mon youth ages 16-25 in classroom and outside settings Taught various subjects with a focus on the understanding of democracy, public speaking, program management, human rights and environmental awareness in order to promote youth participation and involvement in local and federal Myanmar politics Designed and implemented activities to support the needs of students during the program Supported students during their eight month stay at the organization through personal conferences, guidance and leadership

English Instructor

• May 2015 - May 2016

As an ESL Instructor as Chungdahm April school I taught English to multilingual classes of 1-20 students. I conducted lessons and after-school activities that targeted confidence, perception, vocabulary building, pronunciation practice and grammar. I evaluated students monthly via academic reports and held direct monthly meetings with parents to discuss student progress. As an ESL Instructor as Chungdahm April school I taught English to multilingual classes of 1-20 students. I conducted lessons and after-school activities that targeted confidence, perception, vocabulary building, pronunciation practice and grammar. I evaluated students monthly via academic reports and held direct monthly meetings with parents to discuss student progress.

Refugee Resettlement Case Manager

• Jul 2012 - May 2015

As a Refugee Resettlement Case Manager I coordinated intensive case management services for over 100 refugees a year. I developed relations and collaborated with state and federal agencies, Buffalo Public Schools, primary care providers, local hospitals, and specialized services to advocate on behalf of the clients from Iraq, Bhutan, Burma, Somalia, Afghanistan and others. I trained and mentored new Refugee Resettlement interns and volunteers, providing them with support and supervision on a daily basis. I was responsible for maintaining accurate and timely case files and case notes under both federal and state guidelines for three to six months per case. I managed client confidentiality while providing sensitive, trauma-informed care to a diverse and vulnerable population.

Refugee Resettlement Assistant Case Manager & School Liaison

• Jun 2012 - Sep 2012

As a Refugee Resettlement Assistant Case Manager I worked with case managers on daily coordination of services for newly arrived refugee clients. I performed daily tasks working with clients and advocating on their behalf with various agencies and organizations. As a simultaneous School Liaison I cooperated with Buffalo Public Schools and other school districts in placing, registering and enrolling children into schools in their first 30-90 days in the country.