Experience

Dobry Hotel Group

• Poland
• Hospitality
• 1 - 100 Employee

• Regionalny dyrektor operacyjny

  • May 2023 - Present

• Dyrektor Hotelu

  • Mar 2022 - May 2023



Metropolitan Boutique Hotel

• Kraków, woj. małopolskie, Polska

• General Manager

  • Jan 2018 - May 2023



Private

• Mazury

• CEO

  • Mar 2017 - Oct 2017



Hotel Prezydent Krynica Zdrój

• Southern Poland

• General Manager

  • Apr 2014 - Mar 2017

  Managing luxury 4* Hotel Managing luxury 4* Hotel



Private

• Śląsk

• General Manager

  • May 2013 - May 2014

  Managing 3 hotels in Silesia Region. Managing 3 hotels in Silesia Region.



De Silva

• GM

  • Feb 2013 - May 2013



Hotel Ossa Congress & Spa

• Poland

• Rooms Division Manager

  • May 2011 - Jan 2013



Tatra Chalet

• Zakopane

• Project Manager

  • Nov 2010 - May 2011

  Hotel Pre-opening Hotel Pre-opening



CONSTANTINOU BROS HOTELS

• Front Office Manager Manager

  • Jun 2010 - Oct 2010



Accor

• France
• Hospitality
• 700 & Above Employee

• Front of House Manager

  • Nov 2009 - Apr 2010

  Managing front of house - reception, switchboard, executive lounge, concierge and accounts department. Staff training Managing inter-department communications Staff scheduling Developing departmental strategies and goals Optimising sales Managing front of house - reception, switchboard, executive lounge, concierge and accounts department. Staff training Managing inter-department communications Staff scheduling Developing departmental strategies and goals Optimising sales



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Night Manager / Duty Manager / Assistant FOM

  • Aug 2007 - Oct 2009

  Managing hotel night team, assigning tasks and motivating staff to exceed guest expectations Supervision of financial procedures in hotel outlets and night audit Leading in emergency situations Resolving guest complaints and issues Organising staff rotas and training Optimising sales Managing hotel night team, assigning tasks and motivating staff to exceed guest expectations Supervision of financial procedures in hotel outlets and night audit Leading in emergency situations Resolving guest complaints and issues Organising staff rotas and training Optimising sales



Malmaison (189 rooms)

• Assistant Night Manager / Night Manager / Duty Manager

  • Aug 2006 - Aug 2007

  Managing hotel during night hours Responsible for training reception staff - PMS Opera, Fidelio Covering Duty Manager shift between 22:00 - 10:00 Managing hotel during night hours Responsible for training reception staff - PMS Opera, Fidelio Covering Duty Manager shift between 22:00 - 10:00



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Room Division

  • Mar 2004 - Aug 2006

  Responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property, as well as maintaining and implementing cleaning procedures for all assigned rooms, public areas, corridors, and other locations at the Hotel. Assisting Executive Housekeeper in short and long term department planning and the management of the hotels housekeeping operations in 319 bedrooms property. Responsible for staff training, inter-department communications, staff rota, upkeep of housekeeping and laundry inventory. Show less