Experience

McCurrach

• United Kingdom
• Manufacturing
• 400 - 500 Employee

• Territory Manager

  • Jul 2023 - Present

  Build and maintain relationships in the major retailers for Unilever products in the Portsmouth, Southampton, Eastleigh, Andover and Basingstoke areas Build and maintain relationships in the major retailers for Unilever products in the Portsmouth, Southampton, Eastleigh, Andover and Basingstoke areas



Snows Toyota

• Sales Support Specialist

  • Dec 2022 - Jul 2023



Tucasi

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Customer Service Analyst

  • Jul 2022 - Dec 2022

  Optimise productivity and increase customer satisfaction levels by evaluating and conducting research on customer service operations/processes for education company software. Drive efficiency, assisting in formulating effective strategies and techniques. Identify problems and resolve issues to fulfil customer requirements. Utilise Salesforce CRM, covering Remedyforce. Optimise productivity and increase customer satisfaction levels by evaluating and conducting research on customer service operations/processes for education company software. Drive efficiency, assisting in formulating effective strategies and techniques. Identify problems and resolve issues to fulfil customer requirements. Utilise Salesforce CRM, covering Remedyforce.



CAR SERVICE CITY

• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Director, Business Owner

  • Apr 2016 - Jun 2021

  Owner of automotive franchise. Negotiated supplier contracts and agreements, self-driven innovative branch-specific projects, & executed franchise-led projects. Spearheaded day-to-day business activities, ensuring high levels of performance. Provided in-house customer training for staff. Delivered exceptional customer service & all compliance aspects of business, managed inventory, stock, and purchasing for vehicle spares. Owner of automotive franchise. Negotiated supplier contracts and agreements, self-driven innovative branch-specific projects, & executed franchise-led projects. Spearheaded day-to-day business activities, ensuring high levels of performance. Provided in-house customer training for staff. Delivered exceptional customer service & all compliance aspects of business, managed inventory, stock, and purchasing for vehicle spares.



StarTimes

• China
• Broadcast Media Production and Distribution
• 500 - 600 Employee

• Head of Sales

  • Feb 2010 - Oct 2015

  Created business strategy for sales, business development, and retention management (subscribers), including strategic partnership management with retailers. Identified new product/partner opportunities by engaging with department heads on cross-territory opportunities. Spearheaded budgeting and forecasting and created annual sales quotas for regions/territories. Performed multiple tasks, such as overseeing high-level negotiations, leading approval of targeted partner contracts, directing P&L for national sales of retail and wholesale outlets, and providing performance management reports/business updates to executive leadership team. Show less



On Digital Media (TopTV)

• South Africa
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Business Development Manager

  • Apr 2010 - Jan 2011

  Formulated and executed robust sales strategy for start-up company on digital media; implemented key business objectives for delivery of business operations while focusing on initiating sales in region. Created effective marketing strategies, such as content marketing, airtime sales, commercial sales, media planning, and PR. Oversaw budgeting, forecasting, and sales planning. Formulated and executed robust sales strategy for start-up company on digital media; implemented key business objectives for delivery of business operations while focusing on initiating sales in region. Created effective marketing strategies, such as content marketing, airtime sales, commercial sales, media planning, and PR. Oversaw budgeting, forecasting, and sales planning.



The Nielsen Company

• City of Johannesburg, Gauteng, South Africa

• Customer Service Manager

  • Apr 2003 - Feb 2010



National Brands Ltd

• Food and Beverage Services
• 200 - 300 Employee

• National Key Account Manager

  • Apr 2001 - Mar 2003



Bromor Foods

• Sandton, Gauteng, South Africa

• National Key Account Manager

  • Jun 1996 - Mar 2001