Experience

Interactive Response Technologies, (IRT)

• Administrative Assistant



Interactive Response Technologies, (IRT)

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Administrative Assistant / Receptionist

  • Mar 2009 - Present

  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. • Greet visitors or callers and handle their inquiries regarding application • Set up and maintain applications and new hire paperwork and issue ID cards. • Locate and attach appropriate files to incoming correspondence requiring replies. • Assist in special project for Managers. Supervisor and Executives. • Assist with Employee Relations events and activities. • Create and maintain Excel spreadsheet with applicants’ information Show less



Home Diagnostics, Inc.

• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Represenative

  • Oct 2006 - Jan 2009

  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. • Prepare invoices, shipping documents, and contracts. • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays. • Receive and respond to customer complaints. • Process returns and credits on customer’s account • Verify customer and order information for correctness, checking it against previously obtained information as necessary. • Check inventory records to determine availability of requested merchandise. • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. • File copies of orders received, or post orders on records. Show less