Experience

Spot Pet Insurance

• United States
• Insurance
• 1 - 100 Employee

• Senior Partnership Manager

  • Mar 2023 - Present

• Account Manager

  • Aug 2022 - Mar 2023



Your Hearing Network

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• National Account Manager

  • Dec 2020 - Aug 2022

  -Drive the full sales cycle from prospecting through contract closing, implementation and execution of program. -Attained sales quotas consistently through tenacious dedication to always leveraging new and current business efficiently. -Prepared pricing and new offer strategies for current customers to enhance sales and increase profitability. -Develop and nurture relationships with key accounts to meet budget and revenue targets. -Assist with and execute sales plans, marketing… Show more -Drive the full sales cycle from prospecting through contract closing, implementation and execution of program. -Attained sales quotas consistently through tenacious dedication to always leveraging new and current business efficiently. -Prepared pricing and new offer strategies for current customers to enhance sales and increase profitability. -Develop and nurture relationships with key accounts to meet budget and revenue targets. -Assist with and execute sales plans, marketing strategies and customer service processes that will maximize revenue across key accounts. -Liaison for internal and external key account development including; scheduling annual, quarterly and monthly meetings, reporting, budget maintenance. -Work closely with customer service agents to support and train in processes, offers, programs and increasing sales. -Developed exceptional rapport with customers to build trust and create value through guided buying decisions. -Implemented customer service call scoring system and script development to achieve unit sales monthly, quarterly and annually. -Scored and analyzed incoming and outbound calls to determine additional needs and provide feedback to customer service team to increase unit sales and enhance customer service. -Conduct competitive analysis' and develop plans to leverage opportunities within current accounts to increase profit margins year over year. -Collaborate with marketing, operations and product teams to form appropriate client facing marketing messaging by scheduling weekly and monthly meetings. -Participate at local, state and national events and trade shows as necessary.

• Southeast Regional Sales Manager

  • Aug 2018 - Dec 2020

  -Primary responsibilities – recruiting providers to build a nationwide network of hearing care professionals, selling business solutions to increase revenue and efficiency in daily operations with existing and prospective customers. -Generate customer leads and opportunities through cold calling, networking and working with Demant parent and sister companies. -Drive revenue through business solutions opportunities and maintain business account developing relationships. -Responsible for… Show more -Primary responsibilities – recruiting providers to build a nationwide network of hearing care professionals, selling business solutions to increase revenue and efficiency in daily operations with existing and prospective customers. -Generate customer leads and opportunities through cold calling, networking and working with Demant parent and sister companies. -Drive revenue through business solutions opportunities and maintain business account developing relationships. -Responsible for development, nurturing and management of practices within the provider network. -Partner with marketing, operations and product teams to form appropriate client facing marketing messaging. -Maintaining and supporting regional network relationships. -Own the communication plan with proactive contact with all providers. -Participate at local, state and national events and tradeshows as necessary. -Assisted with the YHN Empower Conference including attendance growth and awareness. -Develop and maintain a healthy pipeline.



HearUSA

• United States
• Medical Practices
• 300 - 400 Employee

• AARP Account Manager

  • Aug 2017 - Jul 2018

  -Primary responsibility – driving AARP business units to meet budget and revenue targets. -Devise and execute sales plans and strategies that will maximize AARP revenues across all products and services. -The liaison for internal and external AARP program development including scheduling annual and monthly meetings, reporting, budget maintenance, marketing programs and community participation/ representation. -Work closely with network and support center operations to build channels… Show more -Primary responsibility – driving AARP business units to meet budget and revenue targets. -Devise and execute sales plans and strategies that will maximize AARP revenues across all products and services. -The liaison for internal and external AARP program development including scheduling annual and monthly meetings, reporting, budget maintenance, marketing programs and community participation/ representation. -Work closely with network and support center operations to build channels and expand offerings to generate additional sales activity. -Develop/ build/ cultivate long-term relationships with key management within the customer organization. -Conduct competitive analysis’ and develop plans to expand revenue opportunity. Show less -Primary responsibility – driving AARP business units to meet budget and revenue targets. -Devise and execute sales plans and strategies that will maximize AARP revenues across all products and services. -The liaison for internal and external AARP program development including scheduling annual and monthly meetings, reporting, budget maintenance, marketing programs and community participation/ representation. -Work closely with network and support center operations to build channels… Show more -Primary responsibility – driving AARP business units to meet budget and revenue targets. -Devise and execute sales plans and strategies that will maximize AARP revenues across all products and services. -The liaison for internal and external AARP program development including scheduling annual and monthly meetings, reporting, budget maintenance, marketing programs and community participation/ representation. -Work closely with network and support center operations to build channels and expand offerings to generate additional sales activity. -Develop/ build/ cultivate long-term relationships with key management within the customer organization. -Conduct competitive analysis’ and develop plans to expand revenue opportunity. Show less



United Franchise Group

• United States
• Retail
• 100 - 200 Employee

• Ad Fund Marketing Manager- Vendor Relations

  • Mar 2012 - Aug 2017

  -Managed the Brand Advertising Fund executing programs including; digital marketing efforts, SEO, PPC, list management, rebranding, social media, scheduling and hosting meetings, budget maintenance, completing tasks upon deadlines and analyzing reports. -Brand communications: email marketing, end-buyer programs, brand compliancy, and managing the rebrand from EmbroidMe to Fully Promoted. -Vendor Relations: selecting vendor programs and working with vendor executives on sales and account… Show more -Managed the Brand Advertising Fund executing programs including; digital marketing efforts, SEO, PPC, list management, rebranding, social media, scheduling and hosting meetings, budget maintenance, completing tasks upon deadlines and analyzing reports. -Brand communications: email marketing, end-buyer programs, brand compliancy, and managing the rebrand from EmbroidMe to Fully Promoted. -Vendor Relations: selecting vendor programs and working with vendor executives on sales and account management per franchisee, implementation for each vendor and their products and creating and executing contracts. -Project Director for brand conventions; 3-day events that include: scheduling meetings, secure speakers and vendors, sponsorships and budget management. -Training new franchisees in monthly training school. Show less -Managed the Brand Advertising Fund executing programs including; digital marketing efforts, SEO, PPC, list management, rebranding, social media, scheduling and hosting meetings, budget maintenance, completing tasks upon deadlines and analyzing reports. -Brand communications: email marketing, end-buyer programs, brand compliancy, and managing the rebrand from EmbroidMe to Fully Promoted. -Vendor Relations: selecting vendor programs and working with vendor executives on sales and account… Show more -Managed the Brand Advertising Fund executing programs including; digital marketing efforts, SEO, PPC, list management, rebranding, social media, scheduling and hosting meetings, budget maintenance, completing tasks upon deadlines and analyzing reports. -Brand communications: email marketing, end-buyer programs, brand compliancy, and managing the rebrand from EmbroidMe to Fully Promoted. -Vendor Relations: selecting vendor programs and working with vendor executives on sales and account management per franchisee, implementation for each vendor and their products and creating and executing contracts. -Project Director for brand conventions; 3-day events that include: scheduling meetings, secure speakers and vendors, sponsorships and budget management. -Training new franchisees in monthly training school. Show less



MaineGeneral Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Nutrition Educator/ BF Coordinator

  • Jun 1993 - Jun 2007

  -Managed community outreach clinics. -Developed and implemented breast-feeding, infant, and preschool feeding education programs. -Worked with the state of Maine WIC program to publish a national promotional breast-feeding book for client waiting rooms. -State of Maine Breastfeeding Coalition member. -One on one and group counseling with low-income families relating to health, nutrition, referrals, lifestyle changes, and community programs. -Managed community outreach clinics. -Developed and implemented breast-feeding, infant, and preschool feeding education programs. -Worked with the state of Maine WIC program to publish a national promotional breast-feeding book for client waiting rooms. -State of Maine Breastfeeding Coalition member. -One on one and group counseling with low-income families relating to health, nutrition, referrals, lifestyle changes, and community programs.



Hannaford Supermarkets

• United States
• Retail
• 700 & Above Employee

• Customer Service

  • Apr 1987 - Jul 2001