Marissa W.
Enrollment Advisor at Noodle- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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SAS® 9.4 Cert Prep: Part 01 SAS Programming Essentials
LinkedInJul, 2023- Nov, 2024 -
Build Your Skills as an Instructional Designer
LinkedInMay, 2023- Nov, 2024 -
Elearning Essentials: Storyboarding
LinkedInMay, 2023- Nov, 2024 -
Adult Mental Health First Aid
Mental Health First Aid TrainingsOct, 2021- Nov, 2024
Experience
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Noodle
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United States
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Education Administration Programs
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300 - 400 Employee
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Enrollment Advisor
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Feb 2022 - Present
Conduct student recruitment for online programs in several areas of study through outreach by phone, text, and e-mail Embrace uncertainty with poise Be able to be resilient, tenacious, and empathetic as you reach out to prospective students Qualify new inquiries and applications for various graduate degree programs through meaningful conversations and guide prospects from new inquiry to admitted student phase of Student Lifecycle Manage students through the admissions process with control of the application pipeline Maintain expertise for each degree program including curriculum, structure, notable faculty, program value, and industry knowledge or trends Attend & lead virtual and in-person events as scheduled by the Enrollment Lead and University Partners (at times outside of the normal schedule) Show less
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Rowan College at Burlington County
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United States
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Higher Education
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500 - 600 Employee
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Student Success Coordinator
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Sep 2021 - Feb 2022
1. Research and develop a student success coaching program, in collaboration with other college departments, that includes the development of the coaching structure, program goals, student learning outcomes, assessment strategies, training for various types of coaching and collaboration with other departments for information and engagement in the program. 2. Manage the administration of the coaching program, including identification and/ or selection of success coaches, management of any budgeted funds, approvals of time cards (when needed), coaching schedules, assignment of coaching cohorts and coordination and analysis of regular assessments and tracking of academic progress within cohorts. 3. Develop, implement and assess training programs for success coaches to include effective coaching strategies, awareness of college resources and academic deadlines, and development of content to empower, support and strengthen a student’s experience. 4. Coordinate with success coaches to develop and facilitate workshops for students on topics that meet the learning outcomes and impact a student’s experience. 5. Assist with providing high quality coaching opportunities for students by offering student appointments and facilitating workshops and training sessions. 6. Develop and implement reports that showcase the impact of student success initiatives on student retention and academic performance, including but not limited to student success coaching. 7. Assist with the development and distribution of student care focused communication in concert with other college communication 8. Assist with the creation, develop and implementation of student success area initiatives and projects that enhance the student experience and promote retention efforts Show less
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Drexel University
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United States
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Higher Education
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700 & Above Employee
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Program Coordinator
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Nov 2018 - Sep 2021
- Coordinate tutoring for undergraduate and graduate courses online and on the Center City and University City campuses. - Recruit, hire, train, supervise, and schedule peer tutoring staff. - Ensure the provision of regularly scheduled training and professional development for CLASS tutors. - Be knowledgeable of the College Reading and Learning Association's certification process and training guidelines. - Maintain and update the CRLA-certified tutor training curriculum yearly. - Recruit, train, and supervise student staff to leadership positions on the CLASS Tutor Board. - Lead strategic planning and assessment efforts for tutoring services. - Serve as a resource for CLASS professional staff and Learning Alliance members regarding peer educator training and leadership development. - Conduct presentations and workshops for students and University partners. - Serve as a resource to students; respond in a timely manner to requests for student support. - Manifest a knowledge of diverse teaching and learning styles as well as techniques to tutor various subjects. - Serve as the professor of record for GSTD 100: Strategies for Success. - Direct the compilation of tutoring records; maintain accurate data on needs, usage trends, and training. - Assist in the development and implementation of policies and regulations for the Center for Learning and Academic Success Services. - Perform other duties as assigned by the Director of the Center for Learning and Academic Success Services Show less
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Drexel University Online
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United States
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E-learning
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1 - 100 Employee
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Enrollment Counselor
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Sep 2017 - Nov 2018
•Initiate and respond to a high volume of inbound and outbound inquiries from a diverse pool of newly applied and admitted students •Communicate with newly applied and admitted students via telephone, email and in-person to assist them in making informed decisions by providing timely and accurate information •Provide courteous service to prospective and new students inquiring about the university, its academic programs, admissions requirements, policies, payment options and procedures •Ensure a positive customer experience by being available, courteous, knowledgeable and responsive to new student needs and wants •Developing relationships with new students by utilizing Salesforce to record all interactions and customizing condition-based outreach •Effectively utilize the customer relationship management platform to adhere to established best-practice business processes that provide relevant information to newly admitted students throughout the discovery and decision making phase Show less
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Rowan University
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Higher Education
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700 & Above Employee
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Academic Success Coach
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Mar 2017 - May 2017
•Manage a cohort of at-risk or self-referred students;•Work with students to improve students’ studying skills, note-taking skills, and time management skills•Provide a positive learning environment where students can share their thoughts, aspirations, concerns, and interests•Encourage and support students as they improve the skills which are necessary for success
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Graduate Intern
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Sep 2016 - May 2017
•Manage the recruitment, application and acceptance process for incoming transfer mentors•Facilitate and organize transfer mentor training sessions•Serve as a resource for transfer mentors and new transfer students•Coordinate event planning with Transfer Mentors•Provide support during new transfer information sessions•Assist with presenting transfer information sessions•Be a resource after transfer information sessions to answer student questions;•Supervise 40 student mentors•Maintain the University Transfer Services Twitter and Facebook accounts•Shadow academic advisors at Rowan University and local county colleges•Assist with end of year celebration and other programming throughout the year Show less
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Graduate Coordinator
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Nov 2015 - Dec 2016
•Develop and update tutoring training modules and ensure that modules adhere to CRLA guidelines•Implement, schedule and present training•Reserve space for training via 25Live scheduling•Supervise peer tutors•Manage the Tutoring Center when the Coordinator is absent•Keep track of training modules that tutors have attended•Create and maintain the Peer Tutor Manual•Maintain the signage regarding Tutoring Services and update information as needed•Ensure that hour logs and training logs are completed in a timely manner•Ensure that all drop-in tutors are accounted for in Tutor Track via their Banner ID numbers•Assist with the day-to-day functioning of the Tutoring Center Show less
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Graduate Coordinator of Tutoring Services
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Nov 2015 - Dec 2016
• Develop and implement aesthetically pleasing training sessions that adhere to the College, Reading and Learning Association (CRLA) standards for Peer Tutors .• Keep track of tutor training attendance and communicate training information to tutors.• Create the first edition of Rowan University Tutoring Services' Peer Tutor Training Manual. • Respond to all tutoring inquiries and tutoring correspondence promptly.
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Education
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2015 - 2017
Rowan University
Master’s Degree, Higher Education/Higher Education Administration -
2011 - 2015
Rowan University
Bachelor’s Degree, Sociology
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