Experience

Max Events

• Australia
• Events Services
• 1 - 100 Employee

• Account Manager - Events

  • May 2022 - Present



Sandringham Football Club

• Spectator Sports
• 1 - 100 Employee

• Functions and Events Manager

  • Apr 2021 - May 2022

  - Plan and execute events for Sandringham Football Club including: • Match Day Functions • VFLW Best and Fairest Dinner • Virtual VFL Best and Fairest Event • Season Launches • Coterie Events • Sponsor Events • Networking Events including Women in Business Breakfast - Management of Sandy By The Bay Function Centre • Manage and execute a calendar of minimum 2 events per week (Weddings, Corporate and other special celebrations) as well as a weekly restaurant • Staff management, training and rostering • Inventory management • Ensuring COVID Safe environment and protocols are being upheld • Implement new systems (eg. Square) to enhance customer experience and efficiency of function centre • Website and social media management to create a more appealing venue • Budget management Show less



Hello Blooms

• Administration Manager

  • Apr 2020 - May 2021

  - Manage daily operations of a company managing same day delivery and orders (on average 500 orders, six days a week during 2020 Melbourne COVID-19 lockdown) - Ensure quality control and continuous review of operations to adapt and solve issues while remaining innovative - Manage, train and develop a team of six staff members - Manage daily operations of a company managing same day delivery and orders (on average 500 orders, six days a week during 2020 Melbourne COVID-19 lockdown) - Ensure quality control and continuous review of operations to adapt and solve issues while remaining innovative - Manage, train and develop a team of six staff members



North Melbourne FC

• Australia
• Sports Teams and Clubs
• 100 - 200 Employee

• Events Coordinator

  • Apr 2018 - Sep 2020

  Plan and execute an event calendar including but not limited to:- North Melbourne Grand Final Breakfast televised live on Fox Footy- Syd Barker Club Champion Dinner and AFLW Best and Fairest- AFL and AFLW Season Launches including a historic joint season launch in 2020- Community events with The Huddle- Match Day functions in Melbourne and Tasmania for both AFL and AFLW- Coterie and networking events

• Events and Corporate Partnerships Coordinator

  • Apr 2018 - Mar 2019

  - Account management of AFLW partners and sponsors- Coordination of sponsor events- Management of AFLW activations on match days and events

• Membership Acquisition and Retention Executive

  • Apr 2017 - Apr 2018

  - Development and implementation of acquisition and retention member campaigns- Content creation for campaign EDMs and social media- Development and maintenance of membership website- Coordination of member events

• Membership Sales Officer

  • Oct 2016 - Apr 2017

  - Inbound and outbound sales- Match day member support- Match day operations- Member events



Prestia XChange

• 2IC Customer Contact Officer

  • Feb 2014 - Sep 2016

  - Coordinate a team of 5 staff members including training and rostering - Provide customer support (both verbal and written) including describing, suggesting and demonstrating products/services - Allocate mechanical jobs for 12 mechanics in Victoria, Sydney, Brisbane and Western Australia - Inputting data - Answering phones - MYOB - Coordinate a team of 5 staff members including training and rostering - Provide customer support (both verbal and written) including describing, suggesting and demonstrating products/services - Allocate mechanical jobs for 12 mechanics in Victoria, Sydney, Brisbane and Western Australia - Inputting data - Answering phones - MYOB



Richmond Football Club

• Australia
• Spectator Sports
• 200 - 300 Employee

• Supporter Experience Officer

  • Mar 2016 - Aug 2016

  - Match Day Member Support - Match Day Ticketing Support - Match Day Event Support - Match Day Member Support - Match Day Ticketing Support - Match Day Event Support



Carlton Football Club

• Australia
• Spectator Sports
• 200 - 300 Employee

• Community Outreach Program Team

  • Dec 2014 - Dec 2015

  • Community programs • Clinics • Data Entry • Research Projects • Customer Service • Game Day Operation • Fan Engagement • Player Visits • Community programs • Clinics • Data Entry • Research Projects • Customer Service • Game Day Operation • Fan Engagement • Player Visits



Spotless Group

• Australia
• Facilities Services
• 700 & Above Employee

• Hospitality

  • Mar 2013 - Jun 2015

  - Customer service - Cash handling - Food handling During AFL seasons, Big Bash and Boxing Day Test - Customer service - Cash handling - Food handling During AFL seasons, Big Bash and Boxing Day Test



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Customer Service

  • Mar 2010 - Sep 2013

  - Customer service - Cash handling - Food handling - Customer service - Cash handling - Food handling