Experience

Accredo - An Express Scripts Company

• Hospitals and Health Care
• 300 - 400 Employee

• Patient Care Advocate

  • Nov 2021 - Present



Embark

• United States
• Business Consulting and Services
• 400 - 500 Employee

• Life Coach

  • Apr 2021 - Aug 2022



Non-Profit

• Non-profit Organizations
• 700 & Above Employee

• Therapeutic Staff Support

  • Apr 2019 - Aug 2021

  -Investigates allegations of child sexual and physical abuse and neglect.-Conducts risk/safety assessments.-Supervises visits at agency between child and family. -Formulates and implements Family Service Plans.-Refers families to in home services, drug and alcohol treatment, mental health treatment, parenting classes, or any necessary services based on needs addressed in their family service plans.-Compiles court addendums.-Manages a caseload averaging 8 to 10 families at a time.-Prepares written professional documentation of the following reports: - telephone contacts, text conversations, emails, home visits, face to face interactions, court addendums, letters, etc.-Maintains positive working relationships with families, coworkers, superiors, and collaborative entities.



Children and Youth Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Quality Assurance Caseworker

  • Sep 2016 - Jul 2017

  -Provided supportive services to Administration and all Agency staff, in order to improve the overall quality of agency's services and its contracting providers in an effort to assure safety, well being and permanency of the children of the county.-Investigated allegations of child sexual and physical abuse and neglect.-Conducted risk/safety assessments.-Participated in reviewing case Files.-Reviewed files as requested by Administration.-Supervised visits at agency between child and family members, as requested by fellow caseworkers.-Conducted Urine Drug screens.-Contacted insurance providers, in an effort to request insurance coverage for children of agency.



Redner's Markets

• Manufacturing
• 300 - 400 Employee

• Customer Service Manager

  • May 2011 - Oct 2016

  Fast paced position requiring problem-solving, dedication, and attentiveness provided to customers, as well as maintenance of store front end.

• Cashier

  • Feb 2008 - Oct 2016

  Fast paced position requiring problem-solving, dedication, and attentiveness provided to customers.



Youth Advocate Programs, Inc.

• United States
• Non-profit Organizations
• 700 & Above Employee

• Therapeutic Support Staff

  • Dec 2014 - Sep 2016

  Provided one on one mental health services to children and adolescents in schools and at home, by redirecting behaviors and transferring skills. Provided one on one mental health services to children and adolescents in schools and at home, by redirecting behaviors and transferring skills.