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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Corporate Director of Sales
      • Jan 2022 - Present

    • Regional Director of Sales
      • Jan 2018 - Jan 2022

      Regional Director of Sales for 4 Medford area hotels: SpringHill Suites by Marriott, TownePlace Suites by Marriott, and Holiday Inn Express Central Point and Holiday Inn Express Medford

    • General Manager
      • Jan 2014 - Jan 2018

       Recruit, train, develop, inspire and provide performance feedback to hotel staff  Develop operational budget and ensure revenue and NOI goals are met  Ensure highest level of guest satisfaction is met  Analyze and create sales, marketing and revenue strategies  Ensure brand standards are met in all areas of hotel  Recruit, train, develop, inspire and provide performance feedback to hotel staff  Develop operational budget and ensure revenue and NOI goals are met  Ensure highest level of guest satisfaction is met  Analyze and create sales, marketing and revenue strategies  Ensure brand standards are met in all areas of hotel

    • Hospitality
    • 700 & Above Employee
    • Sales Manager
      • Feb 2012 - Jan 2014

       Ensure guest/client satisfaction  Build and maintain relationships with account representatives  Help develop pricing strategies  Create effective proposals, corporate and group agreements  Solicit business to hotels through sales blitz, sales calls, and teleprospecting  Set and achieve sales goals including market segment revenue contribution and STAR goals  Active member of the culture council  Ensure guest/client satisfaction  Build and maintain relationships with account representatives  Help develop pricing strategies  Create effective proposals, corporate and group agreements  Solicit business to hotels through sales blitz, sales calls, and teleprospecting  Set and achieve sales goals including market segment revenue contribution and STAR goals  Active member of the culture council

    • Hospitality
    • 700 & Above Employee
    • Sales Manager
      • Feb 2012 - Jan 2014

       Ensure guest/client satisfaction  Build and maintain relationships with account representatives  Help develop pricing strategies  Create effective proposals, corporate and group agreements  Solicit business to hotels through sales blitz, sales calls, and teleprospecting  Set and achieve sales goals including market segment revenue contribution and STAR goals  Active member of the culture council  Ensure guest/client satisfaction  Build and maintain relationships with account representatives  Help develop pricing strategies  Create effective proposals, corporate and group agreements  Solicit business to hotels through sales blitz, sales calls, and teleprospecting  Set and achieve sales goals including market segment revenue contribution and STAR goals  Active member of the culture council

    • Front Office Manager
      • Jun 2006 - Feb 2012

       Promoted and provided superior customer service  Interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals  Motivated team  Staff scheduling  Monitored payroll, labor costs, and all other front office and bistro cost control  Elected Safety Summit Agenda Coordinator  Maintained front desk duties including checking guests in and out, booking reservations, balancing cashier drawer, running daily reports, delivering guest supplies Show less

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