Experience

Infinite Mindcare

• Cayman Islands
• Mental Health Care
• 1 - 100 Employee

• Psychotherapist

  • Jul 2018 - Present



South Bay Community Services - Compassion | Outreach | Wellness

• United States
• Mental Health Care
• 200 - 300 Employee

• Director of Quality and Compliance

  • Apr 2015 - Jun 2018

  Responsible for the development, initiation, maintenance, and revisions of policies and procedures for the general operation and its related activities to prevent illegal, unethical, or improper conduct. Roles and responsibilities include Compliance Officer, Privacy Officer, Complaint Officer, Human Rights Officer, and Safety Officer. Designs and implements programs, policies, and practices to ensure that all practices are in compliance with federal, state, and local regulatory requirements. Tracks laws and regulations that might affect the organization's policies. Prepares compliance reports to present to management. Collaborates with other departments (e.g., Human Resources, Information Services) to direct compliance issues and investigations to appropriate existing channels for investigation and resolution. Conducts and/or directs investigations of customer complaints regarding compliance, quality, safety and effectiveness of services and participates in corrective action determinations. Conducts and/or directs internal audits, vendor audits and direct corrective and preventive action. Conducts and/or directs quality reviews, management reviews and preparation of quality reports.Manages quality assurance processes (i.e. treatment outcomes, utilization management, consumer satisfaction). Develops and provides training to staff at various levels across agency. Provides supervision to Quality Improvement Specialists. Show less

• Clinic Director

  • May 2014 - Apr 2015

• Director of Dual DIagnosis Team

  • Dec 2011 - May 2014

  Director and therapist at an outreach mental health agency

• Clinical Supervisor

  • May 2011 - Dec 2011

  Supervisor and therapist

• Staff Therapist

  • Sep 2010 - May 2011

  mental health clinician with adult, children, and families



Spectrum Health Systems,Inc

• Rhode Island Department of Corrections

• supervisor, substance abuse counselor, discharge planner

  • Jun 2006 - Sep 2010