Experience

Welcome Gate

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Sales Administrative Support

  • Dec 2021 - Present



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Food Teams manager

  • Mar 2021 - Jan 2022

• Visual Merchandiser Section Coordinator

  • Jul 2018 - Mar 2021

  London Colney, Marks and Spencer, Visual Merchandising/ Section Coordinator. 2018- present. I earned this promotion due to my consistent efforts in being flexible, offering to cover my managers role when they were absent and taking charge of certain launches. I trained and coached new members of the team, I also made sure in my performance reviews as a stylist that I wanted to progress within this role. Responsibilities Including: Managing, supporting and training a team of 9 stylists, delegating and prioritising tasks to meet tight deadlines.• Creating daily rotas for the teams so they know which daily tasks need completing during certain times and where they need to be.• Running Pay desks, dealing with customer queries and complaints.• Creating floor plans and grid layouts for seasonal launches • Understanding when to make important floor moves to impact performance of the store. • Planning events, such as beauty events and in-store runway shows for customers to showcase new fashion trends. • Working closely with regional managers at other top stores to create new seasonal guidelines and polices for all UK stores to implement. • Product handling and colour managing across the store. • Supporting new store openings with décor and visual implementation. • Working as a team to ensure outstanding standards across the store. • Distributing and sorting POS that arrives into store making sure it’s launched within deadline. Key skills • Prioritising job roles, delegating tasks to optimise productivity. • Planning and organising key upcoming events. • Reacting effectively to urgent store actions from head office that need to be implemented or changed upon immediate effect. • Tackling and solving frequent day to day occurrences that may arise. • Coming up with new creative ideas to have maximum visual impact instore. • Being able to have open and honest conversations with employees whilst maintaining professional relationships.

• Simply foods Visual Merchandising section coordinator.

  • Mar 2020 - Jun 2020

  Marks and Spencer Food section coordinator at Chalfont St Peters. Was placed at a food store to help with my development and to gain more knowledge/ experience in a different sector within Marks and Spencer. Responsibilities included: • Gap scanning • Implementing correct POS and making sure all correct POS is displayed and destroyed during phase changes. • DEF checks • Implementing display plans.

• Visual Merchandiser stylist

  • Jan 2014 - Jul 2018

  St Albans/ London Colney, Marks and Spencer Visual Merchandiser. 2014-2018 Responsibilities Including: Maintaining excellent standards across the store. Launching seasonal changes and important events. Owning own departments to maintain and look after. Researching currents trends and going on comparative shops to see other competitors and gather ideas and inspiration. • Learning how to appropriately style and dress mannequins for different customer types. • Working to tight deadlines ensuring to maintain excellent standards throughout and consistent results. • Learning to product handle and colour manage effectively. • Dressing windows to a high standard. • Following guidelines and understanding when to adapt or change the implementation of these guidelines to meet store needs.

• sales assistant

  • Nov 2011 - Jan 2014

  Marks and Spencer, Hemel Hempstead; Customer assistant. 2011-2014 Responsibilities Including: Ensuring great customer service helping them with their purchases. Recognising best sellers and underperforming lines. Till and fitting room service.