Experience

Mission Lane

• United States
• Financial Services
• 200 - 300 Employee

• Senior Operations Specialist

  • Feb 2023 - Present

• Account Manager

  • Sep 2022 - Feb 2023

• Account Coordinator

  • Feb 2022 - Sep 2022



SERVICE ELECTRIC Company

• United States
• Construction
• 200 - 300 Employee

• Administrative Assistant

  • Aug 2021 - Feb 2022

  • Improved office operations by automating correspondence, record tracking and data communication. • Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff. • Coordinated flights, ground transportation and hotel accommodations.



Pasco County Government

• Government Administration
• 700 & Above Employee

• Project Coordinator II

  • Jul 2020 - Jul 2021

  • Developed and initiated projects, managed costs and monitored performance. • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders. • Maintained clear communication with precise technical writing to document and inform critical processes.



Sumter County Sheriff's Office

• Law Enforcement
• 100 - 200 Employee

• Emergency Dispatcher

  • Jul 2019 - Jul 2020

  Wildwood, Florida, United States • Operated Multi-line telephones and radio equipment to receive requests and reports from police officers, medical dispatch, and firefighting crews. • Questioned callers to determine nature of problems and locations to direct type of response needed. • Entered criminal record checks, driver’s license numbers and warrants into telecommunications systems to fulfill officer requests. • Resolved problems, improved operations, and provided exceptional service. • Prepared variety of… Show more • Operated Multi-line telephones and radio equipment to receive requests and reports from police officers, medical dispatch, and firefighting crews. • Questioned callers to determine nature of problems and locations to direct type of response needed. • Entered criminal record checks, driver’s license numbers and warrants into telecommunications systems to fulfill officer requests. • Resolved problems, improved operations, and provided exceptional service. • Prepared variety of different written communications, reports, and documents. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Installed Sales Manager

  • Dec 2017 - Jun 2019

  Wildwood, Florida, United States • Maintained open communication by presenting regular updates on project status to customers. • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations. • Oversee a team of installers responsible for installing, servicing, and repairing components. • Coordinate with customers to arrange deliveries. • Manage work orders post job. • Document all interactions. • Assisted other department managers in Lowes… Show more • Maintained open communication by presenting regular updates on project status to customers. • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations. • Oversee a team of installers responsible for installing, servicing, and repairing components. • Coordinate with customers to arrange deliveries. • Manage work orders post job. • Document all interactions. • Assisted other department managers in Lowes Safety. Show less



Maintenance Plus Air & Heat

• Office Manager

  • Jun 2013 - Nov 2017

  Weirsdale, Florida, United States • Managed office operations while scheduling appointments for department managers. • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. • Updated reports, managed accounts, and generated reports for company database.