Experience

Blue Cross of Idaho

• United States
• Insurance
• 700 & Above Employee

• Care Coordinator

  • Nov 2020 - Present



State of Idaho, Department of Health and Welfare

• Self Reliance Specialist

  • Sep 2013 - Nov 2020

  Works with families who are applying for or are receiving benefits through the Supplemental Nutrition Assistance Program, Health Care Assistance Programs, Idaho Child Care Program, and/or cash assistance programs. Provide direct customer service through face-to-face interactions or on the telephone. Gather, verify, interpret, and act on information from various sources. Develop, adapt and maintain management systems to support workload activities and meet federally mandated… Show more Works with families who are applying for or are receiving benefits through the Supplemental Nutrition Assistance Program, Health Care Assistance Programs, Idaho Child Care Program, and/or cash assistance programs. Provide direct customer service through face-to-face interactions or on the telephone. Gather, verify, interpret, and act on information from various sources. Develop, adapt and maintain management systems to support workload activities and meet federally mandated outcome/reporting requirements. Perform complicated analytical problem resolution and insure data quality in automated system processing. Show less Works with families who are applying for or are receiving benefits through the Supplemental Nutrition Assistance Program, Health Care Assistance Programs, Idaho Child Care Program, and/or cash assistance programs. Provide direct customer service through face-to-face interactions or on the telephone. Gather, verify, interpret, and act on information from various sources. Develop, adapt and maintain management systems to support workload activities and meet federally mandated… Show more Works with families who are applying for or are receiving benefits through the Supplemental Nutrition Assistance Program, Health Care Assistance Programs, Idaho Child Care Program, and/or cash assistance programs. Provide direct customer service through face-to-face interactions or on the telephone. Gather, verify, interpret, and act on information from various sources. Develop, adapt and maintain management systems to support workload activities and meet federally mandated outcome/reporting requirements. Perform complicated analytical problem resolution and insure data quality in automated system processing. Show less



Life Care Center of Post Falls

• Post Falls, ID

• Staffing Coordinator

  • Aug 2008 - May 2013

  Coordinating staffing and scheduling for 150 member nursing department in longer term care, sub-acute, rehabilitation facility in accordance to state and federal regulations. Coordinated training, state licensing compliance for all nursing and therapy staff, staff medical records, and pre-employment drug screenings. Coordinating staffing and scheduling for 150 member nursing department in longer term care, sub-acute, rehabilitation facility in accordance to state and federal regulations. Coordinated training, state licensing compliance for all nursing and therapy staff, staff medical records, and pre-employment drug screenings.